market analyst

technical support specialist

platform analyst

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Pathward

Working at Pathward has been a truly rewarding experience. From the outset, the collaborative environment has fostered growth and creativity, making every day engaging and fulfilling. The flexibility in work-life balance ensures I can effectively manage professional duties alongside personal commitments, while Pathward's generous PTO policy reflects their genuine concern for employee well-being. What truly sets Pathward apart, however, is its people; the supportive and approachable leadership, coupled with a team-centric approach, creates an atmosphere where everyone feels valued and inspired. If you're seeking a workplace that values collaboration, flexibility, and generosity, Pathward is undoubtedly the place to be.

A typical day at work included showing up 15 minutes early to have enough time for the casual cup of coffee and the good mornings from all my co-workers.

Working in a larger office with several employees would normally seem overwhelming but everyone was so friendly it felt like a large family.

During my employment, my family was going through a tough time and everyone pitched in to make me feel cared about and comfortable.

I left MetaBank after my wife endured a horrible pregnancy, but yet we were blessed with a healthy son. To be closer to family in a different state we moved back and I found a job close by.

I can't guarantee this experience for everyone and I am a pretty easy person to please but for me, the work comes easy when the culture is right.

What is the best part of working at the company?
Co-workers were friendly.

What is the most stressful part about working at the company?
I felt that those in charge were uninformed.

What is the work environment and culture like at the company?
Bullying. Higher level people in HR were very self important and did not treat others as though they added value. They wanted to make decisions in a vacuum. Upper management foolishly allowed them to make all decisions even though they resulted in risk to the company

What is a typical day like for you at the company?
Doing only administrative work for the business partners even though I was an exempt employee. I was not allowed to make the decisions which my job description detailed.

What is the best part of working at the company?
The Flexibility, Family First, Balance work and home.

What is the most stressful part about working at the company?
No training, Overwork and underpaid, no carrier path, lack of leadership.

What is the work environment and culture like at the company?
It is not what you know that gets you promoted is who you know. 

What is a typical day like for you at the company?
Very stressful due to understaffing issues and the need to train other departments on what they supposed to know due to the overall lack of training.

This company helped me learn so much more about the banking industry that I previously didn't know about. The management here helped me grow my own personal skills and help me find a path that truly matched my own goals. Everyone here was easy to get a long with but I think the cubicle like structure made it hard to interact with everyone. Overall it's a very forward thinking banking company that I would recommend anyone to work at.

I really felt welcomed at this business. They celebrated everyone's birthday and were very concerned about all employees equally. They gave you kudos in a way that you select when you are hired, ie; by word, thank you note, announcement.  Very encouraging environment, and they liked to keep everyone feeling like a team.

Way too many managers, but zero direction from management. Most departments have no procedure or defined process and you're left to figure it out yourself, yet managers don't want a defined process either because they like to hide behind the chaos. Raises were minimal. If you had a certification that they requested you have in the job description, they would rarely reimburse you to maintain it. Promotions would rarely happen unless you're friends with your boss. Very high turnover.

Working at Metabank was great for the first few months then it became obvious that there was favoritism between managers and employees. Management expressed it would take at least 6 months for you to become familiar with the process but would make you feel stupid every time you made a mistake. Mistakes for every employee were broadcast in emails for the entire company to see which I thought was very unprofessional and inappropriate.

I worked at Metabank/ Refund Advantage Louisville KY location. I loved my job, the pay was great. However the opportunity for advancement was little to none. Communication between management and staff was minimal. In fact we showed up to work an email was sent for a meeting and we were all told it was our last day! No warning nothing!

MetaBank is a past-paced, growing company with lots of change and opportunity for development. The culture is all about collaboration, problem-solving and meeting customer expectations while still having fun.

Top Job Titles	Average Salary
Market analyst 7 salaries reported	$78,786 per year
Technical support specialist 11 salaries reported	$63,182 per year
Platform analyst 11 salaries reported	$104,864 per year
It engineer 9 salaries reported	$121,222 per year
Account executive 8 salaries reported	$117,500 per year

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