personnel specialist

navigator

operator

fulfillment associate

outreach coordinator

Patriot Enterprises LLC

I was very excited to start this job, and be able to help service member/families. I have been in case management for years. When I interviewed, the Patriot made it seem like they were supportive of you/your goals. Patriot program managers are not on-site with you, and will not meet the EFMP team until you get to the site. At Fort Carson, there is a major difference in treatment of civilian and contract workers. I was there for 5 months, and was not trained. The EFMP program manager and specialist would get mad  when we did not asking questions, and we did not get support from Patriot. I did not learn anything other than what to look for in toxic work environments. The hardest part of the job was getting the energy to go into work be belittled for not knowing your job and not having someone from Patriot to advocate for you.  The most enjoyable part of the job was when I left and no longer felt the stress of workplace on my shoulders. Of course, this is only the Colorado Springs-Fort Carson location and I cannot speak for everyone location/manager. I can only speak for Fort Carson, and I can say it was the worst job experience I have ever had in my time in case management. I faced burn out, hated my job, and began to lose my passion for social services. We were not valued as employees, and it was a very discouraging experience. 



What is the best part of working at the company?
I enjoyed working for this company. They are based in another state so there was only text or call communication which made things simple. I only left because I was offered a GS position in the same building I worked at just in a different location with higher pay. Otherwise, I would have stayed.

What is the most stressful part about working at the company?
Nothing against the company that hired me but the supervisor that I physically belonged could use some people skills and be more knowledgeable as he sucked at teaching me anything nor could he answer questions I had. I was taught by another co worker.

What is the work environment and culture like at the company?
The job itself is very easy but some of the workers are very unprofessional and lack teamwork. If you like working independently and can stay to yourself at the location I was at, then you'll be fine.

What is a typical day like for you at the company?
Sitting at a computer in-processing newbies and when there's no one to in-process you have down time.

Anyone considering working here beware ... The management at first appears concerned , caring and all about great culture.  Ultimately you will find that the only thing they are really good at is finding flaws in and complaining about your performance NO MATTER HOW GREAT of a job you do for them.  Eventually you will find yourself wanting to leave just to walk away from the insults they throw at you.  They will overwhelm you with tasks not related to the position you may have originally been hired for, to the extent that your position will be compromised because you are not left enough time and/or provided with the resources needed to effectively perform the duties of the original position.  They will ultimately hold you accountable for any negative results created by situations that they (management) caused despite your efforts to try to help resolve any issues.  Again, in brief just beware, what looks great at first quickly fades despite your efforts willingness or skills ... nobody is good enough for this company in the long run.  They will use you ... and spit you out.  There is something definitely not right going on behind the scenes.  BEWARE!

Some locations better than others for work and case loads.

Great managers and very understanding work/life balance.  No room for advancement. Traveling is part of the position and can make some additional money if wanting to use your own POV. So reliable transportation a must.

Great opportunity to network with the local community resources and employers.

Government contractor, yearly contracts, complete and though on board training program. 

Health and dental program is expensive for a family - put money in a HSA first. 

Integrity very important, self driven, and productive. Online time submission, Slow to get computer resources, must have a CAC, must have own laptop and access to wi fi or own mobile hotspot in beginning.

bi weekly pay roll, reimbursement turnaround at least a month. If traveling-must have on hand cash or credit to use for hotel and gas. 

It is a sales/ customer service position. A weekend sat/sun at least a month needed, weekly reports are required to turn in to justify success and contract going forward. defined standards for metrix limited.

This was my first job where my actual manager was not onsite. Unfortunately onsite supervisor  did 
not really want to take initiative to help me with my job. Many times I would ask a question it would get unanswered or she would look at me like I had three eyes. That was an issue since my team was her and I lol. Even if I had an issue with her there was nothing Patriot could or would do to defend my honor or make the situation better.  It wasn’t all bad the work was pretty easy. Some better organization a crossed the board and consistency on training and standards could be helpful. I enjoyed my time there just not the direction I received from my on site supervisor. There was never anything positive only negative feedback.  I never knew the difference between contractors and GS which there should never be an issue. We are all there for the same purpose to help families.  

What is the best part of working at the company?
Family work balance is amazing!

What is the most stressful part about working at the company?
Make sure you hit your deadlines on time of not early. Some assignments (depending on which area of the company you are with) has an extremely fast turnaround. 

What is the work environment and culture like at the company?
The environment and culture is Mixed and comfortable 

What is a typical day like for you at the company?
Typical day usual 2 or 3 meetings. Complete your task sheets and AAR from the meeting and whatever other due out you or the team may have. Complete data pulls from various systems to comply and compose requested analyses.

Not a bad job for low pay and low benefits.  The company uses contractors and not that competitive on promotions and benefits. They frequently change plans and you have to update almost yearly. Any company that requires a year before you can use annual leave is a red flag.  Work is easy but the lack of pay and requirements to help other short staffed rooms doesn’t equal what the pay they offer you. Very disorganized with high turnover makes it difficult at times being understaffed.

What is the best part of working at the company?
Being my own boss.  Developing my own ways of helping the soldiers.

What is the most stressful part about working at the company?
The paperwork.  Having to do spreadsheets that did not apply to my circumstance.

What is the work environment and culture like at the company?
Their was no culture, everything was remote.

What is a typical day like for you at the company?
Come in, see if I had any activities for today or any appointments.  Then I would reach out to the various commands to see if they had any soldiers that needed assistance.  If not, then I would contact my business contacts to see if they had any openings.

What is the best part of working at the company?
The best part of working for Patriot Enterprises LLC is that they offered Remote work. 

What is the most stressful part about working at the company?
The leadership is incredibly unorganized and unfit for the positions they are in. 

What is the work environment and culture like at the company?
The work environment is poor and toxic. 

What is a typical day like for you at the company?
A typical day was spent trying to navigate the stressful and toxic work environment.

What is the best part of working at the company?
Networking,, meeting different people from all over the word.

What is the most stressful part about working at the company?
Getting a clear ideal at what your job is.

What is the work environment and culture like at the company?
The work environment is hectic, and unorganized at the place I work. Most of the workers do their job and have positive attitudes. 

What is a typical day like for you at the company?
Answering phone calls, giving resources to people. Talking to Soldiers about the program  assisting them with finding services,

Top Job Titles	Average Salary
Personnel specialist 8 salaries reported	$19.54 per hour
Navigator 13 salaries reported	$49,942 per year
Operator 14 salaries reported	$18.62 per hour
Fulfillment associate 33 salaries reported	$31.00 per hour
Outreach coordinator 30 salaries reported	$55,000 per year

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