behavior technician

board certified behavior analyst

registered behavior technician

operations coordinator

entry level behavior technician

Patterns Behavioral Services

This company is a great company to work for, IF you want to get underpaid, work over hours without being compensated, deal with daily scheduling issues (scheduling team changes your treatment team AT LEAST 3 times a month without informing or gathering clinical opinion. Disorganized, you have to state your availability over and over again, even then you will be given clients against your availability. No clinical directory, no leadership, no training provided to analysts and techs. There’s a reason why 10 supervisors have left in a 14 month period. The only supervisors that last are those who are brand new to this role. This company expects you to work evenings and weekends, and will state otherwise during the interview/hire process. However, when you gain your caseload they’ll provide you with cases outside of your availability. No overtime compensation, you barely acquire PTO (only 3 hours per two weeks). You’re not allowed to use your PTO in one span period either. Case manager wants you working 8:00-7:00 pm at least 3 times per week. The casemanger and upper management hide when people have COVID-19 because they don’t want to lose workers. If you’re exposed to a staff member who has covid, they won’t inform me due to worrying about losing clinicians and techs to work billable hours. Upper management wants you to complete a minimum of 100 billable hours per month, even if you utilize sick or PTO time. You are expected to work 50 hours work week, despite the contract stating 25 billable hours and 15 client admin hours. Hourly a qbhp/BCBA is only paid $29-$36 per hour for billable hours and $10-$15 per hour for admin hours. They don’t Provide laptops. This company is “BHCOE accredited”, however they are the least ethical and the lowest quality I have ever heard of or been a part of in my 5 years of working in this field. STAY CLEAR, better off anywhere else. I have witnessed the clinical director using punishment procedures without having approval from parents or consent. When this was emailed to upper management it was blatantly ignored.


Early on, I noticed that they hired a recruiter to help increase hiring. When it comes to giving raises, they penny pinch. They would not have trouble finding more employees if they simply raised their wages, they wouldn’t need to give money to a recruiter at all. They are desperately short-staffed, and quality BTs are scarce and training is minimal. Supervisors are nice and understanding for the most part, but they hardly ever come in person to give you proper training. Parents complain all the time about other BTs leaving or being inadequate. No fault to them, new BTs deserve so much more support and training. I encountered so many new ones that voiced how underprepared they feel, and I sit there and help them take deep breaths. I saw less than half of them stay much longer. A significantly smaller company was able to offer me drastically more pay, including cancellation pay, for the same position, and with more supervision/support. 

You will most likely never be able to be given “full-time” hours and benefits. The nature of this job is having most hours only from 3:00pm-8:00pm due to kids being in school. Clients cancel frequently, so even if you are scheduled for the 30hrs a week minimum needed to receive benefits, you won’t meet the criteria due to cancellations. They do not give cancellation pay here. So BTs will likely never get that extra benefit that could offset their low wages.

How is it that this company being so large, with numerous locations across the country, is not able to fairly pay their BTs? Treat BTs better, and you won’t have these “hiring shortages”. There are people willing to do this work, there isn’t a scarcity of BTs, there’s just other companies willing to treat us with more respect and dignity. 

First and foremost, Patterns is fostering and avidly defending a few toxic people that many RBTs and supervisors have complained about. One in particular is a supervisor that many employees and families have complained about harassment and gaslighting behavior. Patterns continues to have this person on their payroll. They have and will do nothing - reactionary work politics are a thing there.

Second, this agency is about profit over people. Over the many years working there I learned just how repulsive people can actually be when you hold them accountable for their egregious actions.  Starting out we used to have such a positive work culture and truly felt like a work family. It's slowly declined after a change of ownership and the mission statement seemed to be about churning out as many agencies as they could rather than foster the growth they were having at a local level.

 The people that run this agency are business people, nothing more. They couldn't care less about autistic people  Or listening to their voices when it came to reform. Don't waste your time, there are other agencies that truly are about autistic-lead therapy, rather than an ableist-lead culture.

Patterns was once a place where you could feel safe going to work knowing the owners and management had your back - you felt cared for at all angles. Now, it has become like the rest of the big ABA agencies; run-of-the-mill, corporate, lifeless. There is a reason why their turnover is so high.

I worked at Patterns for a few years, 5+ actually, and really did enjoy my time there. I for the most part did feel very supported by supervisory and higher ups, and when I lacked that feeling there were always consistent, concrete supervisors I could lean on for advice/support.  I loved all of my clients/their families, my boundaries were very respected on all ends, and I felt like my opinion was actually valued. 

Compensation as a tech could’ve been better, but it’s understandable when you only have the state credential  and not a degree. I also want to highlight that there were opportunities for higher wages working in different areas. This all being said, they do have practicum opportunities, and a lot of opportunities to grow into a different role - if there was ever desire to. 

The benefits were a bit wonky, but that was more so an HR deal. 

Overall, Patterns is a good company to work for… especially if you’re looking for a job that doesn’t necessarily require a degree for a fair wage. They do offer growth, they do support well, and they do their best to make you feel comfortable and heard. The times where there hands are tied, there’s still other options they’ll try their best to bring. I know other people feel different ways, but as someone who worked here for quite a chunk of time - they genuinely are a good company and I would recommend them for employment. 

After the "merger" (more of an acquisition, really) w/ Patterns, the company experienced a massive change in environment. The owners of the previous company used to have a very personal approach to their interactions with staff and took the needs of their staff to heart in order provide quality care for their clients.
Now it's all about numbers and what's billable. The management (above BCBAs) is cold and sterile in their approach to staff concerns. Staff are treated as warm bodies to fill a need and to give good numbers to higher ups.

While the individual clinics are full of wonderful people and the kiddos even more so, it has become a stressful and generally unhappy place to work.

Administrative staff's jobs are also made more difficult by having responsibilities of other departments foisted onto them, making it difficult to focus on their own work which negatively affects the direct support staff. Coupled with ever changing rules and intense micromanaging from higher ups, this once wonderful place is a husk of its former self.




The best part about working for this company was definitely the bonds you were able to create with the clients. The pay was good when clients did not cancel. I worked there for multiple years, and management changed so many times. It does not matter how long you work there, you can still be treated like you just started. Work culture is not the best. The company as a whole does not care about employees, only getting paid. The job itself can be tough, the coworkers there are the ones who provide you support. Management is not reliable to help everytime you need it, especially if they were on their lunch break or in a meeting. The policies need to be re looked at there. Scheduling has been a issue for so long. Clients calling off often and technicians not being informed or compensated. Building closures and employees not being compensated. I used to love the location, but after being “bullied” by management for so long (treated different then other employees), I started to resent going to work.

Patterns is a company that offers great opportunities for growth and career advancement. The culture of this company is VERY positive. Patterns is all about teamwork, at every level. The company strives to find the right fit for employees, and continually work to improve their client care, operating systems, and training for employees.  

This is a great company to develop your ABA and DTT skills, and is a great company to grow with. The owners and long-time members of this organization truly care about the quality of life and care of the individuals we serve, and strive to empower their employees.

It probably varies from place to place, but my location was horribly managed. During my training, my trainer was always in a bad mood and did not help me grow in any way. After each session we were supposed to have a discussion on how I could improve, but that never happened. My "training" was watching 40 hrs of videos and then I would shadow someone. She usually just sat in the corner and never provided meaningful feedback. According to her I never quite got it, but it was always vague. Anyways, awhile later I get an email from HR telling me they want to have a meeting about scheduling, turns out they wanted to fire me. Right out of left field. No warning, nothing. Thus was my career at patterns, nice co-workers and clients, but horrible management. I would only recommend working here if there is literally nothing else.

The company at first consisted of a family friendly work environment and support among each other. Once the company was bought out, slow changes began being implemented and slowly things became not-so pleasant. Even after expressing concerns to higher ups it seemed as though no one was being heard, they seemed more focused on just hiring and recruiting than retaining the staff they currently had- staff expressed becoming burnt out and exhausted and nothing seemed to be getting done to support them. It just appeared as though all that mattered was that the services were being provided- regardless of the quality. Staff were placed on probation for "low hours" even if they were sent home due to client cancelations and thus losing the benefits they were eligible for. Raises are hard to come by and even after you earn them, they take a very, very, very long time to process. Long hours are put in, or none at all. 

A typical day at work was coming in well before you’re paid and always staying later than you’re paid, I learned how wanting justice can ruin you, higher up is corrupt to the point I reported something that was genuinely not acceptable and they brushed it off. Only when I quit did the head of HR leave me a voicemail saying she’s NOW willing to hear me out about it. Less people there wanted what’s best for the kids than people who were burnt out and taking it out on the kids or just there for the pay. The hardest part of the job was when it started to affect my mental health, watching these voiceless kids go through that. The best part was when my clients would look at me and I could tell they trusted me, I felt so blessed.

Top Job Titles	Average Salary
Behavior technician 198 salaries reported	$24.98 per hour
Board certified behavior analyst 79 salaries reported	$87,271 per year
Registered behavior technician 58 salaries reported	$23.07 per hour
Operations coordinator 21 salaries reported	$23.69 per hour
Entry level behavior technician 18 salaries reported	$23.08 per hour

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