registered mental health nurse

utility worker

registered nurse

unit clerk

therapist

Pavilion at Williamsburg Place

Working at The Pavilion Hospital presented several challenges during my time there. I observed a few key areas that could benefit from improvement I noticed concerns regarding how safety incidents involving staff were addressed. There appears to be a need for enhanced training programs that better prepare staff for handling difficult situations. The training provided to Behavioral Health Technicians (BHTs) could be more comprehensive. Adequate training is essential for ensuring quality patient care and reducing stress for staff members There were times when basic supplies were lacking, which made it challenging for staff to fulfill their duties effectively.  Improving management practices could greatly enhance the work environment and support staff better, which would ultimately benefit patient care. On a positive note, I had the pleasure of working with dedicated individuals who truly made a difference. In conclusion, while there are commendable staff members at The Pavilion Hospital, addressing the systemic issues related to safety, training, and resources would significantly improve the overall experience for both staff and patients

A typical work day looks like this. You clock in, go to the break room for morning huddle, then you go to report on the unit you've been assigned for the day. Once you've gotten report, then you go to the med room and start med pass. Discharges and admissions happen simultaneously and in between meds being given at times since some people leave early in the morning. The day to day can vary with behaviors and it's unpredictable. I learned that the management plays favorites, that they don't have your back when something terrible happens to the employees, and you're left feeling vulnerable. The culture is diverse and staffed with people from many different backgrounds. The hardest part of the job was dealing with shady people. The most enjoyable part of the job was the benefits and salary, plus you could always pick up extra shifts because they have so many call outs on a daily basis. The annoying part is having to drop down as a BHA more often than be a Nurse because the techs call out the most. The most negative thing I found was the gossip that spread there and quickly. Avoid working here if you want to keep your sanity. 

Does not give you the opportunity to do your job in a way that works. Doesn’t remember conversations with staff, doesn’t give proper direction for anything - but is quick to demean you. Makes you do jobs outside of your position. If you’re a staffing coordinator, you also do mental health tech duties and unit clerk duties, and when things aren’t done that’s required of you because you’re too busy doing a position that isn’t yours, you are apparently at fault.

Has opportunity to be better under different nursing management. 
I have been asked to return 2 times outside of the first time I was offered this position in 2020. I’ve left because of management each time. 
This is the worst I’ve seen. 
Blatant favoritism is appalling and the disrespect is sickening, crazy when your leadership insults you to your face and accuses you of things you never did. Environment is similar to a caddy high school cafeteria. Ridiculous 

The building is beautiful and the pay is about as good as you are going to get in this field without a specialty license. However, it asks more of its employees than is appropriate. A well oiled machine it is not. I believe they have had 6 or 7 CEOs in the last 7 years since they opened. Policies, practices, resources, expectations, all seem to change every few months. I dont know know that a single day went by when I did not hear "this place is rediculous! I dont feel safe coming to work" from coworkers in every department. Short staffed shifts, lack of resources to accomplish the job, paper charts ( hello, 2019!), no security to protect patients and staff, all of it leads to a high burnout/ turn over in just about every department. It is also important to note that this is a for profit company and the treatment of its employees and patients reflects that.

Diamond is a company that has a strong set of values and morals. They are a business first; however I have never worked somewhere that when they say "The patient comes first" they really meant it. They go above and beyond to ensure their patients are taken care of. I learned a lot about myself, as well, and working for a major corporation. My co-workers are some of the best people I could ask to work with. There is a lack of office space, so we got to know each other fairly well very quickly. The hardest part of this job is that it is a brand new facility. That is the reason that I accepted this career. I liked the challenge and the opportunity to be a part of something on the ground floor. I have worked extremely hard and will continue to work extremely hard to better myself and the skill set that I can offer. Diamond has given myself opportunities to help shape and develop a facility that will be there for a very long time. It is a great opportunity to have your work be valued and appreciated.

The coworkers are great, management is poor. This can be a difficult place to work due to the fact that management doesn’t do their part in making sure you have the supplies you need to care for the patients. I’ve been on shifts where we didn’t have toothpaste, toothbrushes, pillows, blankets, soap, etc to give to our patients. And when we try to address the issue, we get blamed for not notifying the proper people sooner. 

Along with the fact that they are increasingly allowing sick patients into a facility that isn’t equipped to care for them. You can’t have one nurse taking care of 23 patients if half of those patients are medically compromised. It is not safe. 

Further, staff are repeatedly getting beat up by the patients without management even checking in to see if they are okay. There’s no security and we have been told multiple times to “just call the police” if a patient gets to the point where they are out of control. That’s unacceptable. 

What is the best part of working at the company?
The best part of working at the Pavilion was my work schedule.

What is the most stressful part about working at the company?
The worst part about working at the pavilion was the constant leadership and staff turnover, no standards of care, inadequate educational training, poor morale, staff call out, and the delivery of poor patient care. 

What is the work environment and culture like at the company?
The work environment and culture was very poor. 

What is a typical day like for you at the company?
I wouldn’t recommend this facility to anyone!

When I started at the Pavilion, management and administration was supportive and concerned with taking care of the patients as well as the staff.  In Spring 2018, the administration was gutted and new people were brought in who were focused on money and numbers over patient care.  Staff was not supported and we were consistently under staffed, to the point where it was unsafe for both staff and patients.  Staff morale was terrible, and many people did not stick around for long.  I would not recommend working here.

the job itself is just fine; I enjoyed working with the patients. the management is not great. they play a lot of favorites, pick and choose who can do whatever they want, the staff is very cliquey and unwelcoming. they are very unsupportive as a whole. they will have you work a full unit completely by yourself for 12.5 hours, and its an act of God to get someone to cover your unit to step off for a minute or even a bathroom break. personally, I wouldn't recommend this place to my worst enemy.

What is the best part of working at the company?
Flexibility and opportunities for growth

What is the most stressful part about working at the company?
Always short staffed.  Turnover is very high

What is the work environment and culture like at the company?
Busy and selfish.  It's very hard to find people willing to work as a team

What is a typical day like for you at the company?
Depends on the particular role you have

Top Job Titles	Average Salary
Registered mental health nurse 5 salaries reported	$47.50 per hour
Utility worker 2 salaries reported	$24.00 per hour
Registered nurse 1 salary reported	$47.50 per hour
Unit clerk 1 salary reported	$21.50 per hour
Therapist 1 salary reported	$32.00 per hour

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