account executive

technician

fire engineer

service technician

installation technician

Pavion

The "Corporate team" seems to sincerely want to make the best of their situation and their job is to build a good company.  The problem there is this organization is really just a conglomeration of all the companies they have purchased.  And that means they have grown by acquisition and not as the result of customer referrals.  Sure, the existing customers may have enjoyed good customer service with their original company but all that is pretty much gone because new policies that include everything from the pricing of services to the customers being strangled by those policies.  Trust is out the window and employees are dissatisfied due the burden of constant over-management.  

Local branch management is absurdly inept.  The lack of experience of general management is obvious when the answer to the employee is typically no better than "because corporate says so".  That makes the workplace culture very challenging to assimilate.  As a fairly recent "new hire", they obviously want to squeeze every ounce of energy from me but that kind of management rarely produces the best results.  Customers don't like the changes that have occurred and prospects are disillusioned by the flowery catch-phrases generated by marketing and simply do not get the service they hoped for.  To say it's a challenging place to work is definitely an understatement.  (Obviously I am not putting my actual "start date" or actual "job title" on this form.)

As long as you’re a “good ol boy” you’ll do just fine. Work lulls are frequent and devastating. There are amenable senior techs, but most are generally impatient of any learning curves or difficulties to their personal interesting and unique approaches to, well, anything. Unwilling to train, or “babysit” as they rather audibly and and frequently call it, while complaining, usually within the same breath, about an apparent shortage of knowledgable techs. most projects are sold unrealistically, and when those unrealistic expectations are not met, blame gets thrown, and quite often at the most junior or “not-invited-to-the-cookout” techs— not exactly commendable leadership.  Reviews are reflective of such aforementioned instances, so watch your back. Much gossip. Any issues leadership has with your performance, aside from unquestionable misconduct (the kind that requires written counsel), will be discussed without you present, while smiling to your face and promising “more work soon”. 8/10 jobsites will be in Downtown DC, where parking rates are as high as $40 daily, and generally the lowest paid are the first sent there. They reimburse you, but plan on waiting up to a month to get it back, otherwise you will need to go to the office to get petty cash. Bi-weekly payments make all this difficult. If you cant make ends meet they will leave you in the cold. Sorry, unless youre one of the “good ol boys”

Most work is pulling wire and performing calculations. Lots of responsibility is given to the technician- management often does not give much information at all about the job to be done. Good and bad; they rely on the technician's best judgement and offer help/advice if requested, but whenever they are unable to respond the technician can be left in the dark about things- occasionally left without even an address to drive to. If an employee encounters a problem that they do not know how to resolve or feel uncomfortable with, work can be held up until management comes to solve it. Schedule can be hectic and changes on nearly an hour-to-hour basis. Long term projects exist and are comfortable to work on, especially in the hospitals and industrial sectors.

Since the acquisition, the company has completely lost its way. The long-standing relationships we built with customers are falling apart. We've had multiple clients cancel services due to a complete lack of response to calls and emails.

Contracts that were already executed are now being re-reviewed because of a change in the EIN, and they're stuck in legal limbo — good luck getting them back anytime soon. Communication is virtually nonexistent.

They’ve acquired around 25 companies over the past few years, but instead of unifying them into one strong organization, each group continues operating independently, pulling in different directions. It’s like trying to build a puzzle using pieces from 25 different sets — nothing fits.

And the software? For an integration company, it's shockingly outdated. Tasks that once took 10 minutes now take an hour or more. It feels like we’ve stepped back into the early 2000s.

This isn’t growth — it’s chaos.

While i was with the company that Pavion purchased before hand, we were all a little worried at first. So far the company has been hands off to my knowledge and we are still running the same as before. Most companies like to change things after a buy out. But they like how we are doing things and are supporting us to keep growing. My local office is not too far from my house, so the commute isn't  that bad. The management is the same as before, so no complaints at all there.  Overall, i love working here. The pay is better that what i see posted for other companies. I am making more, with no degree than what other companies are paying and a degree is required. 

The company reimburses for certs which is a huge bonus.  The management encourages your growth. 

If you are getting a job in production at this company be prepared for bad pay. Helpers make more than leads here. Also they send you to jobs unprepared and with no material and wonder why its not done. Getting company provided tools are a joke they give them to a few people they like and others have to pay for whats supposed to be company provided and will not get it replaced if something happens unless it is owned by CTSI. Project managers really dont care about you or how many hours they force you to work as long as they look good.  You will get thrown under the bus if they mess up just so they can save themselves. Also they hate when you use PTO or any days off they try to talk you out of it and actually i heard one guy had to cancel a hotel weekend getaway to go work. 

This place has no clue how to run a business after a buy out. All the customers they have are upset and ready to throw in the towel. Management is a joke. They have no skill or trade in their field, you will know way more than them. The program is a $10 windows program you run off at best. They can't afford to pay the techs so they won't run the jobs, and then you are stuck trying to find someone new who doesn't exist. You not only answer phone calls all day, but do all payment for techs, order parts, create work orders, follow up with the techs, stop what your doing for whatever meeting that can be an email, in an 8 hour span and then they push push push you to do MORE MORE MORE with hardly any pay. Trust me on this if you value your sanity, DONT DO IT.

While beginning my career with Pavion, it was easy to establish meaningful connections with coworkers in my department, and in the same location. 

It feels as if there is constant tension and feuding between different departments while working on the same project. The tension between departments does often lead to prolonged deadlines, sub-par deliverables, and lack of unity within the company as a whole. Coworkers working in department usually were/are supportive and willing to assist when needed, but often times management will address you as an inconvenience. 

The rapid growth of the company is outpacing the need for internal stability and re-structuring internally. Instructions and requirements are often convoluted, and the lack of standardization across projects and departments creates a disorganized and non-unified environment.

Stay away don’t even bother just keep scrolling 
The project manager is as inept as they come and admitidly over his head but yet keeps doing the same things that got him over his head 
The company preaches Christian values but practice the opposite 
They will lie to get you in the door and compleatly change the story on you 
Just don’t waste your time here, 
Unless you are a friend of the owner or went to school with him you won’t have any chance to succeed here 
I’m pretty sure they stay in business not by their reputation but because the owner is more or less friends with a lot of the people that oversee hospitals in the area 
Because there is no way they run on reputation alone
If there was a way to give negative stars then I would

I was a temp with possibility of becoming permanent. The first week, there was one day of training by manager, after that I barely even saw her or get any information on my tasks. I was basically the only one in office and it was learn as you go through teams and just putting questions in chat. Management in weekly meetings were never responsive to questions or concerns, just ranting about who did what wrong. No full formal training or responses, this was not what I thought it was. I guess I asked too many questions- exactly 90 days after my start, on a Friday I get a call from recruiter that there have been some changes. I was not disappointed, I was relieved that I didn't have to go back. There is no respect for temps. 

Top Job Titles	Average Salary
Account executive 73 salaries reported	$90,267 per year
Technician 47 salaries reported	$29.10 per hour
Fire engineer 4 salaries reported	$37.00 per hour
Service technician 40 salaries reported	$35.48 per hour
Installation technician 13 salaries reported	$33.65 per hour

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