front desk agent

pet bather

manager

server

kennel assistant

Paws & Pints

A typical day at work felt more like surviving high school drama than working with professionals. I often felt bullied, singled out, and intentionally left out of communication. Favoritism from management was obvious and deeply discouraged morale. Certain employees were clearly given special treatment while others were criticized for minor things.

It was especially concerning to see coworkers openly smoking or appearing high while working with living animals. This is not only unprofessional, it’s unsafe and irresponsible. 

What I learned from this job was how important leadership and workplace culture truly are. Poor management trickles down into everything. There was little structure, little accountability, and minimal support for employees who were actually trying to do their jobs well.

The hardest part of the job wasn’t the physical labor, it was the toxic environment. Walking into work knowing you’d be picked apart or excluded takes a mental toll. The most enjoyable part was working with the animals themselves. They were the only consistent positive in an otherwise frustrating experience.

I would not recommend this workplace to anyone who values professionalism, fairness, or a healthy work environment.

Groomers were helpful and informative.  Hours inconsistent, would start each day at same time but never knew when work day would end.  Pay very low to start, tip pool helped and customers very appreciative, asked for my name as they wanted me to care for their dog in the future.  Received positive feedback from groomers on my work performance.  Without warning received a call telling me I was fired.  No explanation.  Have attempted to call and text to get reasons and she will not return my texts or calls.  So unprofessional, disrespectful.  

The most unprofessional and toxic job I ever had working with animals. Forced to work over dog:staff ratio which was dangerous for us and the dogs when fights broke out. Staff forced to work when sick. 
Managers were controlling over every little thing- down to the markers/pens. Not allowed to complain because it "wasnt positive". I had never been so horrified of a work-place, and this was disappointing because the concept is good. 
I'll never recommend anyone to work here or bring their dogs here. There's a reason why they're always hiring. 

Paws & Pints is such a great place to work! The staff are all friendly and welcoming :) The opportunity for growth is definitely there! Most of the managers started as hourly staff and were promoted quickly. 

Lots of the employees hang out there even when they’re off which I think is pretty cool! 

Employees also get benefits that are basically unheard of in the dog/hospitality industry such as health insurance, Roth IRA matching, staff discounts, and free dog park memberships! 

The job itself was fun and not too difficult. The only catch was that they never really followed the laws regarding person to dog ratio (1:15) and safety. Management almost fired me before I started because they forgot to tell me about required weekends and because there are no after school shifts working here as a student is almost impossible during the school year.

I worked at Mo'Tail & Spaw and loved the atmosphere, management and my fellow coworkers. Very clean and strict cleaning protocol. Everyone was there for the dogs and treated them like their own! Ver good about giving breaks and everyone was so nice! Best Dog Daycare/Lodging facility I have worked for! I unfortunately had to move out of town so I was super sad to go! :(

What is the best part of working at the company?
Playing with dogs and the staff

What is the most stressful part about working at the company?
The guest asking about other departments that you don't knoe

What is the work environment and culture like at the company?
Relaxed and kinda stress free 

What is a typical day like for you at the company?
Taking care of dogs and cleaning up after them

Motail and Spa hires multiple people at a time and schedules you full time only to call you off the morning of your shift, preventing you from being able to get another job or make money there. They are constantly over ratio in their daycare bays and do not turn away dogs no matter what, making it unsafe for staff and dogs.

Management seemed to not care at all about their employees. They weren't allowed to make mistakes. There was no leadership, just management yelling at employees or talking about them behind their back. The owners never took the time to engage with their own employees. They treated their employees like they were dirt. 

This is only reflective of the Motail&spaw not the dog park. You are expected to do at least 2 peoples job if not more. They are under staffed and putting humans and dogs in danger in their daycare facilities. They also do not disclose to pet parent’s if there is an illness outbreak. 

Top Job Titles	Average Salary
Front desk agent 1 salary reported	$14.00 per hour
Pet bather 3 salaries reported	$12.33 per hour
Manager 1 salary reported	$47,500 per year
Server 2 salaries reported	$22.50 per hour
Kennel assistant 2 salaries reported	$12.50 per hour

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