community manager

maintenance technician

maintenance supervisor

leasing specialist

groundskeeper

Peak Living

The management in my location was absolutely the most unprofessional management I have ever encountered. There was zero training and communication of expectations was very poor. Workers were constantly threatened to lose their job. Almost on a weekly basis. Expectations flip-flopped and changed constantly, communication was poor and there was little to no supervising or training (aside from learning to scan and document packages—which was the most minimal part of the job, and even that was given snottily at times). There was no stability or security as to what to do or what to expect — but the expectations were very high. Most of the part-time workers were afraid to say anything in fear of losing their jobs (or losing pay), so we each just made do as best we could. After some time though everyone lost motivation to do a good job or care about the work they were doing because no matter what we did—we were criticized, pressured, and/or threatened. There was very little organization. 

It was a very stressful place to work (and the work itself was not difficult and was actually fun/enjoyable!). Instead of firing us, they would take over those jobs and cut our hours. Our hours got cut to the point where I think I had one bi-weekly paycheck of $8. Part of the pay included a discount on rent, but that is around/under $100 a month. For part-time minimal wage work that's not a lot. Many of my co-workers had two or three additional jobs because the pay wasn't great. Documenting of hours was also not clear until a month or so into the job, so I lost many hours of work/pay (probably close to 100) because I was never oriented and told we were needing to document them. I don't like to be dishonest and since I didn't know exactly how much time I put in I never inputted it. I had to ask for that information to gain that clarity as to what to document, how that applies and worked. Plainly and honestly I would say I was a good employee, I was dedicated and worked very hard, and did not make many mistakes — but everyone got punished or disciplined and threatened over group text if any mistakes came up that made the management look bad or risk their reputation with the company overall. There was no systemic organization to manage resolve the actual issue, despite the countless number of attempts made and suggestions offered to minimize problems that were presented (i.e. to create an organized system that reduced room for error and strong service for customers as well as a healthy, positive work environment for workers). 

Mistakes do happen, and sometimes by the management themselves. It wasn't like they weren't trying in ways, but the management's regular hot/cold verbal abuse and threatening created extremely high stress and an unprofessional environment. 

It was even at one point hinted that my job would be affected by a problem I had as a resident there (which for one: was a reasonable residential issue, and for two: it's against the law to do that). I was also highly pressured to bail on a booked band for an event after making a contract with them because they didn't carry insurance (which most small bands do not — and that requirement was never established or communicated until after booking the deal — which I was received specific direction to do and to do quickly, even suggesting to book that particular band), which is just bad business manners and made me very uncomfortable to be put in that position to bail on our contract. I experienced greater pressure and threats in resisting. Luckily my mom works in a position that deals with very large legal issues and helped me to know how to defend myself, but it wasn't easy. I pretty much got the cold shoulder from coworkers for a little while. I honestly just wanted to do my job well and get along.

For one very large, high profile event which I was placed in charge of — all the workers and managers left during set up. I (and only one other girl who was very sufficient and worked hard independently with her assigned job) were left alone to decorate and prep all the decorations and set up. Despite weeks of meeting and planning and repeatedly setting expectations and communicating need for help and hands with decorating and set up that day (because it was a very large, important event and space to cover). Some people came at first, but then all left. Even one of the managers left me (seeing that I was alone and setting up) to go grab food and dress before the event. Some other coworkers had schedules that conflicted and wanted to dress up in costume beforehand. Part of the problem was that I was too nice and not assertive enough, but then I was no one to listen to -- I was just a small, part-time worker there. So I didn’t blame them at all, it wasn't really my job to manage people I wasn't getting paid for that. The other manager came just an hour before the event started and had to get her kids to help me finish setting up lights because there was no one else there. When I asked during clean up afterward — to leave a little (emphasis on little) early (because I'd been almost single-handedly working on this very large event all day — all month even — and I was on my feet since early that morning and completely exhausted). I asked very timidly and I even felt guilty for asking, I wasn't asking out of rudeness—but true exhaustion. I helped a lot with the cleanup as it was to make sure most of it was done and it was getting to the tail end — and there were plenty of people there left to wrap it up. I felt like it was fair since I'd done so much of the setup myself, and I wasn't bailing or anything like that. But they were very rude and patronizing toward me and gave me a difficult time for even daring to ask - or for being be tired at all. 
It was the second or third time I had broken my back (figuratively and literally) and gone above and beyond in hours and effort, dealing with the stress of rude managers and unreliable support — to be met with such rudeness and lack of consideration at the end of a lot of genuine and honest hard work. After that, I didn't try much. I don't think I was alone in that, other workers experienced burnout within months of being hired as well. 

There was also some nepotism. How you were esteemed in this company and workplace had more to do with your friendships amongst the people working there, than you attitude and work ethic. One of the harder working and talented leasing agents who had generally good customer skills (she wasn't snotty, like some of the other leasing agents would be to residents. Customer service is difficult, but the leasing agents would sit and gossip and poke fun at residents all day after they would come about a problem, and were not always polite to them in person...this leasing agent was generally polite and capable, hard-working.). She eventually left I think. The work culture genuinely felt like a popularity contest, or like mean girls or something silly like that. I've never seen a bad, rude attitude be so promoted as a good thing before in a professional role and setting.

OVERALL: It is highly disorganized. Threats replace training. Discouraging and even demeaning at times. You're darned if you do, darned if you don't. Rudeness is considered professional? All in all, I was just not impressed. Even if you're looking to be a leasing agent or manager it's not a company I would recommend with such poor ethics. It's not worth it even for a good paycheck, and there are many more professional companies out there to work for. Aside from the unprofessional work culture, it was a good job and a nice place to work.

It has been an incredibly rewarding experience to be a part of this organization, and I am proud to be associated with such a dynamic and forward-thinking company. The company's dedication to its employees is exceptional. The work environment is inclusive, supportive, and fosters a strong sense of camaraderie among the team. The management team genuinely cares about the well-being of its employees and actively promotes work-life balance. This commitment to our team's happiness and professional development is truly commendable. Our commitment to quality and customer satisfaction is also worth mentioning. We consistently care for current and future residents living situations, provide great services, and our customers' positive feedback is a testament to the dedication and hard work of our team. I am proud to be a part of this organization and look forward to contributing to its continued success.

As it has been rewarding to work for the Company and many individuals it does come with some pain points.
 - Getting different departments on the same page on overcoming hard situations.
 - Working together to accomplish company goals by realizing that your time is not more important than my time.
 - Understanding that different departments depend on one another when it comes to completing deadlines and certain tasks.
 - Understanding that it is okay to make a mistake, we are human, so rather than pointing the finger we can own up to our mistakes and find ways to improve the next time.
 - Work on communication between the different departments.


I love where I work, it is a newer and beautiful property.  Leasing (while never super easy) is fun and challenging but it's helpful that we have such a wonderful location and beautiful property.

I have learned so much since I started working for Peak, so many beneficial skills and programs such as Yardi, Leonardo, Worksight, Rent Cafe, Rent Plus, Conservice,  CRM.  While sometimes a bit demanding to keep up with, these are all valuable programs in our feild!  My management team has been amazing here at Peak, they are always available and my CM is great at helping me learn/ master new skills and tasks.  Workplace culture here is very comfortable yet challenging every day.

Most challenging aspect is dealing with residents and explaining all the "extra" charges and fees Peak has implemented in the last year.   Their charges are frequently incorrect on Yardi.  It has been especially challenging explaining why Conservice charges are now implemented as well as the mandatory bulk internet.  Very inconsistent issues/ problems/ charges with Onboard.   Also challenging has been having no maintenance person since April, we have had to improvise, fix things ourselves, and try to explain why maintenance issues have been delayed getting taken care of.

Most enjoyable is the people I work with and all the things I've learned here.  I really feel valued and supported.

Peak Living gives their employees the support and tools they need for modern day-to-day operations.  Peak is constantly progressing in technology to find more efficient ways to make their employees more successful and less stressful. Peak offers a great leadership program and offers free courses to employees covering topics such as time management, difficult conversations, and diversity to name a few. The leadership academy is not only refresher but it's an opportunity to meet with your peers and share ideas on effective leadership. Peak also has a mentor program. Each new employee is assigned a mentor for the first 90 days to support, motivate, and train. I was chosen to become a certified mentor last year and have helped several of my colleagues develop the skills they need to thrive at Peak! I enjoy working with peak because it's not a micro-management environment and I love the fact that they hold leadership conferences and you can spend a week away from the office and meet other associates from different states. You also can refresh or sharpen your skills via group activities, workshops, and lectures. I especially love the fact that they compensate for all meals, luxury boarding, and even great entertainment. I feel that I have landed at my final management company and have started planning my retirement goals. I love Peak Living and plan to grow with them! 

I do not want to discredit others who have had a different experience than myself. I have nothing but positive things to say about this company. With that being said, no company is perfect, because no individual is perfect. It's all about embracing that idea, and being willing to learn and grow with your company. This is what makes a company a great place to work.

This company is great with work-life balance, something that can be difficult to find at other Property Management companies. Peak Living promotes it, and I can appreciate that. 

The opportunities are endless with this company, as long as you work hard & know what you want. I have always been open with my managers about my career goals, and I truly feel that Peak Living tries their best to offer you all the education and resources to reach them. 

Training is excellent, and I am never afraid to ask for help or direction when I am unsure. With anything, there are always learning curves, and I have been able to embrace those & grow as a professional with strong support behind me. It's something I very much value, and it speaks heavily about their culture of a company.

The most enjoyable part of my job is learning. Truly, as a professional, I have grown so much, and I continue to grow. I feel like I learn something new every day. The excitement that comes with that is always amazing. I also love my residents, and my co-workers. Never a boring or dull moment.

I have had the privilege of working at Peak Living for the past ten years, and it has been an incredibly rewarding and fulfilling experience. The company's commitment to excellence in property management is evident in every aspect of its operations.

Throughout my time here, I've witnessed Peak Living's unwavering dedication to both employees and clients. The company provides a supportive and inclusive work environment where employees are encouraged to learn and grow. This commitment to professional development has enabled me to advance in my career and take on new responsibilities.

Peak Living's client-centric approach sets them apart in the industry. They prioritize open communication, attention to detail, and maintaining high standards of property care. The company's dedication to customer satisfaction is truly commendable.

I appreciate the company's commitment to innovation and adaptability, always staying ahead of industry trends and technology to deliver the best service possible. Ten years at Peak Living have allowed me to be part of a company that not only values its employees but also consistently exceeds client expectations.

I'm proud to be a part of the Peak Living team and look forward to many more years of success and growth with this exceptional company.

I love working for Peak Living. I started here part time a year ago, and they were super flexible with the times that I came into work while I was finishing up my Master Degree. I have now been full time for about 9 months. They are still super flexible with the schedule. They realize that life happens, and are willing to work around appointments. I love that it can be flexible in that you can work from home if needed. This is not something they let you do all the time, but for example if there is bad weather that makes it really hard to travel, or if you are sick you can still access work from home. They are also flexible on the times that you can come in. 

I love the working environment, and I love the people that I am working with. I have to say it is like having a second family. We all support each other and work hard to help each other succeed. 

Peak Living also loves to promote from within the company if it is at all a possibilty. It makes me excited because I know that I can keep growing and learning within the company. The managers always give feedback, even constructive feedback, which I love. It helps me grow, and know where I need to improve. My managers only what is best, and help me to become the best person and accountant that I can be.

Working at Peak Living has been a rewarding experience. The company fosters a supportive and positive environment, where everyone feels valued and part of a team. Whether you're in property management or maintenance, the culture here is all about collaboration and making sure both residents and employees have the best experience possible.

The leadership team is approachable and genuinely cares about employee development. They offer plenty of opportunities for growth, training, and advancement, which makes it easy to feel motivated and invested in the company’s success.

What I really appreciate is the work-life balance. Peak Living understands the importance of personal time and ensures employees have the flexibility they need. Plus, the team is always open to feedback, which creates a culture of continuous improvement and innovation.

Overall, Peak Living is a company that not only takes care of its residents but also truly invests in its employees. It’s a great place to work, where you feel supported and empowered to do your best.

As a Community Manager, I believe in leading with integrity, empathy, and a commitment to excellence. I go above and beyond because I care deeply about the residents I serve and the team I work with. Every extra effort, whether it's resolving a concern quickly, creating a welcoming environment, or supporting a colleague, contributes to a stronger, more connected community.
I take pride in representing my company and strive to uphold its values through my actions. When I go the extra mile, it’s not just about doing more, it’s about making a meaningful impact.
I enjoy working with Peak Living because of its strong mission, supportive team culture, and dedicated leadership. I appreciate how Peak Living consistently recognizes and values its employees' hard work. Their commitment to appreciation and support creates a positive and motivating work environment.
The most challenging part of my day is when one of my get a terminal diagnosis or pass away.
The most rewarding is when a new resident chooses to move -in to the building and make is happy to call it their new home. 



As a Senior Community Manager at Peak Living, I have truly found my passion and purpose. My experience here has been incredibly rewarding, both personally and professionally. The core values of integrity, professionalism, accountability, persistence, adaptability, and teamwork are not just words on a wall; they are lived every day in our interactions and operations.
One of the most fulfilling aspects of my role is the opportunity to build strong relationships with our residents. I genuinely love engaging with them, understanding their needs, and contributing to their community experience. The support from my colleagues and management has been instrumental in my quick growth within the company. I have been encouraged to take on new challenges and responsibilities, which has significantly enhanced my skills and confidence.
Peak Living fosters an environment that encourages continuous learning and collaboration. The emphasis on teamwork means that we are all invested in each other's success, creating a positive and motivating workplace culture. I am proud to be a part of a company that prioritizes its values and emphasizes the importance of building a thriving community.
I look forward to continuing my journey

Top Job Titles	Average Salary
Community manager 148 salaries reported	$22.88 per hour
Maintenance technician 179 salaries reported	$22.89 per hour
Maintenance supervisor 117 salaries reported	$29.78 per hour
Leasing specialist 87 salaries reported	$19.13 per hour
Groundskeeper 42 salaries reported	$17.96 per hour

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