optician

optometric technician

optometrist

sales associate

retail sales associate

Pearle Vision

A typical day at work would be open the store, count cash, turn on computers, verify insurance, check in patients, do pre testing for the Optomitrist, be in compliance with Hippa privacy act. Fill the Optomitrist prescription and help the patient select the best lenses for there needs and lifestyle. I would educate the patient about lenses, features and benifits so they could make an informed decision and buy with confidence. Then I would enter the patients data into the computer, address, name , insurance, prescription , and eyeglass or contact lens order. Then I would bill the patient according to there insurance coverage and bill the insurance company there amount due. A few weeks after the patient picked up there new glasses I would call them to ask how there new glasses are working out and if they were happy with them.

. I would then take payment and order the lenses from the correct lab. Also I gave contact lens classes for new contact patients to teach then how to put them into there eyes and remove them and care for them.

I quality checked glasses before they were dispenced to patients if there was a flaw I would reorder replacement lense or frame as needed.
I would handle customer complaints by listening to them and understanding there concerns . I would do whatever i could to make the customer happy and have a good outcome. Customer service was a big part of the job, as well as multitasking and attention to detail.

I learned a lot about customer service and leadership and consistently meeting sales goals.Also i learned how to operate pretesting machines for the Optomitrist. Another thing I learned is how to cut lens blanks down to fit into any frame on a patternless edger.

I got along well with all my co-workers and we had little competitions between us for lunches, gift certificates, etc, to make things fun.

The management was helpful in coaching the employees to make sales goals and help if someone was having trouble.

The hardest part of the job was dealing with irate customers that you just couldn't reason wtih. It was un-nerving however the manager would usually step in and ask the person to leave the store.

The most enjoyable part of my job was helping a customer who really loved there new glasses and were so appreciative for my help. Some people would even bake pies or cookies and bring them in for me and I was just doing my job. Also I liked meeting and talking to all kinds of different people .

I was lied to completely in my interview, I was promised a higher pay rate than was ever given to me, when I asked about it they denied ever offering me the pay rate they promised in my interview. I was told I would work every 2 Saturdays, I worked every single Saturday unless I requested it off. 
My manager (although a nice guy) had no previous optical experience. He was related to the owner and was extremely entitled and wouldn't take suggestions or feedback from employees with years of optical experience. He would learn new things about insurances and change store policies to adapt to that on a daily basis, never telling the Opticians what the new policies were clearly, then leave us to second guess what we should be charging, then get upset when we didn't know. He would do barely a half a days work, taking hours to do the most simple tasks in his responsibilities, then passing everything else to opticians. Take hours for lunch, leave early, show up late. 
No management decisions were ever made in a timely manner, even simple things as what sunglasses to order in stock took months because the doctor and the manager were incapable of making a decision without discussing it for hours on end and still not coming to a conclusion until pushed by lower level employees.
They hired other family members with no real job title or responsibilities and cut back all the regular employees hours to compensate his pay. They jacked their prices through the roof on a regular basis, claiming it was according to corporate policies, completely ripping off our customers and over charging them for lesser quality goods.
I have never worked for such a mismanaged, dishonest company in my life.

On a normal day I arrive at 10:00am and take part in the first team meeting of the day with my team, no matter what store I visit. Once we've discussed the plan of action for the day I will allocate some of the team to work on the current roles and the rest work on business development and tracking down new roles. Over lunch I speak with my team again about ideas which could help us generate leads. As a Manager I will also spend a lot of time throughout the day mentoring, coaching and training both new and existing sales reps and medical technicians. I like to answer all my calls from all other locations, meaning I can provide advice straight away in regards to particular situations. When I’m unable to answer a call, I try to return it ASAP.  I still try to follow the same structure of the day as my team and lead by example. However working with multiple busy and demanding teams, mean that things change on a regular basis and as the leader of the team I need to ensure I am as flexible and adaptable as possible. In order to keep on top of things I write everything in my IPad every day to remind me to do certain tasks and new ideas.  This is only a part of what I do on a normal day, I also recruit, interview and the hire for the company.

A typical day at work here at Pearle is full of lots of energy and great people who truly care about their jobs. They come into work and we have a meeting right away on how we are going to achieve the goals that the managers have set into place. Team work and holding one another accountable is how our store is so successful. 

The management team here at pearle consists of two managers. Both are highly qualified in leadership and lead daily by example. They strive to ensure the staff is trained on current promotions, and keeping a fun and exciting work environment that helps drive the staff to success. 

The co-workers here at Pearle all get along very well. It is a drama free environment. We all work hand in hand with our doctor so when we are working with a patient we have as many tools at our fingertips to close a sale with confidence as the doctor and managers works right along side them. 

The most enjoyable part of this job is most definatly the energy here at our store. You walk into our store, and we have the most amazing selection of designer frames and the best lenses available. Our staff believes in our product, doctor, and lead managers that the patients sense the unity among the staff.

Working at Pearle Vision is like working any typical office job. You sit all day until someone comes in to purchase glasses. You greet them and then start your sales/informational spiel about eyewear product and add-ons while simultaneously finding the right frame for your patient. Frames they love and ones you can genuinely say "Those look awesome on you!" to. I think the most difficult part of this job is dealing with insurance companies and calling them when something doesn't go through on the billing system. My favorite part about working here was being able to socialize with patients and get know them on a more personal level. It always felt rewarding when they called back to compliment my service. The management wasn't terrible, but could have been more organized and intent on wanting their subordinates to learn and grow with them. When a new system was being implemented, they just had the associates watch a video and when it was time to actually work with it, you'd find yourself calling the manager and learning as you go. I learned that with this type of job you have to be extremely detail oriented and you have to do one thing at a time because if you take on too many tasks, you'll get overwhelmed.

If you want to dip your hands into an industry that is booming, look no further than Pearle Vision. Each location is different but you learn a lot! You get hands on learning and you get to build relationships with your coworkers and your patients! There’s always something to do such as cleaning, tagging, and stocking frames. People come in for glasses adjustments / repairs, the more you do them, the better you’ll get. You also will dispense glasses for those who have ordered a new frame/ lenses. You will have times where it will get busy. You will need to learn how to multitask and prioritize tasks to be able to keep patients flowing smoothly while providing excellent service. Be prepared to deal with difficult patients and find solutions that best solves the situation. Never be afraid to ask questions. You will also deal with insurance so be prepared to stay on top of learning about coverage and benefits. Again, the more you do it, the easier it gets. I’ve been an optician for 4 years and the industry is always changing. It’s definitely a fun and fast paced job but there will be challenges 100%. You got it :) 

At first we started out with 4 opticians which is the standard for full schedules as it does take time to get the customers what they need (trying glasses, pricing, questions, etc). It ended with being staffed with  2 opticians only working as fast as they can because they are so behind in the tedious orders we have to put in. This place REFUSES to hire more people instead puts all the work on the poor staff that is already overwhelmed. This creates poor work environment and energy. Upper management won't listen to concerns because it does not affect them. Instead they throw pizza parties or get Starbucks every now and then. Really? It's like you have leaky pipes and you need a plumber to fix it, except the landlord that is supposed to call the plumber calls a circus clown to perform a show for you instead. Absolutely appalling how management ignores the plight of those under them. And any feedback is basically like putting a target on your back if you criticize anything. Don't be fooled by their half-assed emails about accepting feedback, because in reality they don't.

The owner of the facility is a great doctor to work for. She is fair and can talk to you as an equal. The manager of the buisness is a good manager as far as controlling daily sales and pricing accordingly, but, does not believes in total customer service as a whole. She is rude and very controling to what you can even do when off the clock. 
Employees are not treated equaly. Everyone has a different set of rules what goes for one doesn't go for the other. There is no team work in this store. If someone needs help or behind you are not to bother or try to help. 
We are a very busy location and we do a great job providing the best product for the patient and the doctor has a great following of patients. Sorry to say there is no chance for growth or increase in pay and the only benefit is one week vacation after a year. 
The co-workers either bring their personal life into the office or get very stressed when the least little busy. 
My favorite part is being able to go in the lab and cut glasses. To much grief out on the floor.

Management does not care about their employees, morale is low, promotes and gives raises to the wrong people. Care more about money than the patient and their workers. Happy workers bring in more clients and more money, but they don't get that. Prides themselves on selling designer eyewear but does not stock enough designer eyewear and pricing is 3 times the actual price. Customers are dissatisfied with the product and how they see management handle situations. Not flexible scheduling or family friendly for workers. No paid holidays or closings. No real employee incentives. Employees get 50% discount but as I stated before its as if your paying 3 times the amount to begin with so you aren't really getting a discount. They expect you to travel to meetings and do not reimburse or provide a way to get to the meeting in another state. Work conditions are not great and when hiring they do not fully explain all expectations of the job. Training is on the job, you get paid but no commissions until after 3 months or if they feel you are ready. A manager is not always available or easily accesible.  The work itself and dealing with the patients is probably the best part of the job, helping people.

This is a terrible company to work for. I was an exam technician and was paid just a little above minimum wage. This position is very important and deserves higher pay. I took the job to get some experience. They treat their employees like children, and at the same time they provide little training... I figured out most of the stuff i had to do on my own. Management and higher ups watch you on the cameras all day long and complain about every single thing you do instead of trying to help you. The store and equipment we use is very old and outdated, the carpets are stained and disgusting, and the whole place is dirty. God forbid you take one extra bathroom break than is allowed, they will fire you. They fire most of their staff or they quit, the turnover rate is out of control. The longest employee that isnt a manager in the entire store has only been with the company 2 years, everyone else only 6 months max, that says a lot. There are zero benefits before a year.
The only good thing about working here was the patients, they were so awesome. I never had a difficult patient ever and they were so nice to work with it.

Top Job Titles	Average Salary
Optician 56 salaries reported	$20.84 per hour
Optometric technician 17 salaries reported	$17.66 per hour
Optometrist 7 salaries reported	$68.00 per hour
Sales associate 9 salaries reported	$20.50 per hour
Retail sales associate 5 salaries reported	$19.40 per hour

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