social worker

licensed clinical social worker

certified peer specialist

housing manager

registered nurse

People USA

This is a community mental health agency committed to providing quality services to everyone who walks through our doors, regardless of history, race, or income. The staff is caring and devoted to helping those we serve, live their best possible lives. All the staff believes that Recovery is possible, and portray that daily. The slogan "Recovery is the expectation and Hope greets you at the door" stands true throughout all agency locations nationwide. Management is supportive. All staff receives training to become Certified Peer Specialists within a short time of hire at People USA. Training is offered and the full cost covered by the agency because they believe in staff learning the services, techniques, and operations essential to providing a quality service. Having had the opportunity to work my way up throughout the agency beginning as a Peer Advocate, and now a Site Director, I am living proof that the agency offers opportunities for promotion.  Having the opportunity to work with participants struggling with mental health issues in a non-traditional setting, meeting them where they are in their recovery with no expectations, allows for a new way of engagement. Resulting in working with participants to achieve their goals, independence, and overall happiness through their treatment choices. 


I started working for PEOPLe Inc as a part time Peer Companion at the Putnam Rose House. Since day one everyone has been so kind and understanding. I worked my way up to Full Time Senior Peer Companion and than applied for Housing at the main office in Poughkeepsie. I also started Per Diem at the Crisis Stabilization Center in 2017.  During my time at the main office I did housing for almost 4 years. When I left for maternity leave, I returned to become a Recovery Coach. I eventually returned to housing and after some time was offered a full time position at the Crisis Stabilization Center. I have worked many positions in this company and enjoyed them all in their own way. I think I found my niche here at the center, but I know if I ever decided to try something else, I have always been supported by my co workers and administration. 

A typical day at work started with checking the communication log and check the patient files for updates. Checking in with the staff and current patients. Most of the shift was spent working with the patients, who were there due to psychological mental health disorders, trying to help them find peace and resilience to return to life. As a manager, every other week I would do the staff's payroll and supervisions. I was also responsible for new employee orientation. 

I learned how to really use my time management skills to makes sure paper work and such was done in a specific time table. I learned how to leave my personal business at the door and always arrive to work with a clear mind, ready to work.

My supervisors and CEO were absolutely amazing people as well as any staff I worked with! Everyone at PEOPLe, inc has an open mind and open heart.

The hardest part of my day was trying to find a moment for lunch! The most enjoyable part of the day when leaving knowing that I made a difference in someones life, or day even.

I wouldn't recommend that anyone work for People USA unless you're being hired for full time, because they truly don't care about part timers and it shows in their policies. A lot of the higher ups are genuinely great people but they have very poor judgement when hiring supervisors. I was fired with no explanation after calling out sick despite finding coverage for my shift beforehand, and the director just repeatedly stated "this is an at will state and we're moving forward without you" when I asked why I was being terminated. 

None of the Rose Houses are consistently fully staffed and the rotating on-call system is a nice idea but in practice the directors just sound irritated when you have to reach out to them. I truly loved the work I did there and helping people but the pay is atrocious and the culture is toxic, at least if you're part time.

People USA was a great organization to work for. Management was very motivated to help its targeted population AND its employees. They listened to you and took your ideas and concerns into consideration while trying to work with you to find a solution to any problem you come across. They were always available around the clock 24/7/365. 
Everyone who works for People USA has a mental health/substance use problem they have overcome. That is their mission. To take the negative and make it positive for the people the organization helps, the community, and the employees. That means they are very understanding if you need an accomodation. Great work/life balance. Great positive culture. Great work you are partaking in accomplishing. 

please do not work at this agency. find a real mental health organization that is effective and professional. this organization is EXTREMELY poorly managed, completely unprofessional, and does not value their employees at all. huge turnover rate. consider mental health america or omh because this was one of the worst positions i ever granted my time towards. they did not appreciate me even when i took time off the clock to help find resources for a peer bc they were not doing anything about it! WASTE OF TIME...

I have worked at People USA for over a year and during that time I have received a great deal of support from my supervisor.  The work is rewarding and the people we serve benefit greatly by our programming.  The staff are positive in their attitudes and they care about the people they serve.  The benefits are outstanding at this agency and I feel the pay is fair for the amount of work that is required to complete my job.  I would recommend working for People USA and doing work that makes a real difference in the lives of others.

I worked at People USA for a little over 2 years and I have nothing but good things to say. This company puts the individuals we serve as the number one priority while also taking care of its staff. Management is very good about listening to the needs of staff and is always available for support. Lots of trainings and opportunities for staff to learn more skills and ways to improve their own mental health as well as working in the field. Honestly the best job I've ever had, would return in a heartbeat.

Very poor management. With the main office in Poughkeepsie, NY the Glens Falls location is forgotten about. They keep you in the dark about what is going on and if you reach out for support or need questions answered, a company email is sent out about not contacting them if you are not a supervisor. They have no sense of chain of demand. Your opinions and thoughts don't matter. For a company that prides themselves  on the peer movement, they truly  forget who they are hiring and place unjust expectations or requests on their employees.

Management fails to support their employees, then will disregard the employee if they feel  they are failing at managing them, rather than teach them the correct way. You can study any rule book, or book of guidelines given,  in the end your opinion doesn't matter and all decisions come from the supervisors most of the time, In the process taking days or weeks to get an answer, while the client who needs support, waits.

Top Job Titles	Average Salary
Social worker 28 salaries reported	$36.48 per hour
Licensed clinical social worker 26 salaries reported	$62,692 per year
Certified peer specialist 19 salaries reported	$23.50 per hour
Housing manager 21 salaries reported	$22.33 per hour
Registered nurse 27 salaries reported	$44.56 per hour

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