admissions advisor

student worker

financial advisor

senior admissions advisor

instructor

Perdoceo Education Corporation

When I first started this job I really liked it. I got hired to work from home during the middle of the pandemic. It was my first work from home job and I loved working from home. When you work from home you save so much time and money. The Training was all virtual and they provide you with all the necessary equipment. This company pays based on previous call center experience. The on boarding process was okay. It wasn’t the smoothest but definitely not the worst. In The training class it was about 12 of us. As I write this review there’s only 2 of us still with the company. You have to have a “shake it off” type of attitude to deal with these students. The basis of the job is to make outbound calls to people who inquired about the school. You have to follow a basic boring script, and you’re not even able to converse with the pleasant students so you can’t even show your personality! This is basically a sales job!!! You’re trying to sell the school to the student and keep them on the phone to get them over to admissions to enroll in the over priced school!! When a student says I changed my mind, or they chose another school you have to try and sway them using scripted rebuttals. It can be uncomfortable when you have to use 3 or more rebuttals. The more rebuttals you use the easier it is for the student to curse and yell at you! This school doesn’t respect boundaries at all. If someone says their busy they want you to rebuttal that as well. It’s humiliating to be that desperate to try to keep the prospective student on the phone with you. You will call the SAME PERSON MULTIPLE TIMES IN ONE DAY!!!! I remember names of students and think I just called them 15 minutes ago. I’ve had people tell me we called them between 10-15 times in one day. How embarrassing is that!?!? Why does this school think the more you call somebody they’ll be more interested just baffles me! You will get yelled out and curse out numerous times in one day!!! There’s never been a day that passed I didn’t get yelled at. I get yelled at so much I get headaches during the shift. The students say the most vulgar, disrespectful rudest things to you. You can only read the disclaimer and hang up after that. People will pick up the phone yelling at the top of their lungs!!! It can be very intimidating to continue with the script after getting yelled at! People will hang up on you alll day so you’re pretty much hearing voicemails or getting cussed out for 8 hours. I say this job is straight mental abuse and I can’t take it anymore. I’ve been called racial slurs on more than one occasion by these people I call. This college caters to a certain demographics of people and those people are so illiterate and intolerable!! These people are disgusting and say anything to you cause they hate their own life.  If you don’t mind being insulted the job is easy but if you’re sensitive like me this job isn’t going to work. I would say management is decent. My supervisor is amazing and I’ll miss him much! He was kind, supportive, and very positive. This job is strict with attendance because people quit everyday. You do get vacation and sick time and two days of pto in one year. You have to work every other Saturday and full days. The health insurance is horrible. It’s overpriced and covers hardly nothing!!! Just keep in mind this is pretty much a sales or telemarketing job! QA is very unfair and they love to nitpick! You have to work with admissions to hit monthly metrics and they don’t like to take calls so they’ll sit on the phone or hang up on students yet they get paid more than the coordinators do! You do have metrics to hit and abide by and sometimes it can be hard to hit them depending on the day. 

I have met some wonderful people at this company. Outside of that, my current boss is far more flexible than any other boss I've ever had (which is rare here). Highly micromanaged to the point where they are watching every single thing you do/say so people can't even do their jobs without ridiculous nitpicking. No matter what you do or how much, it's never good enough. Very few people, if any, are treated like competent, capable adults, even to some of their best and hard working, efficient employees. No real advancement unless you are favored, kiss up, always smile and agree that everything works just fine. They rarely give raises. They reward your hard work by giving you more work from others who don't want to learn how to do it right but somehow don't get scolded for doing it poorly (and they get same pay and same raise percentage regardless of how poorly of a job they do). Very little positive anything in return if you're going above and beyond, except maybe a good pat on the back. They expect you to be perfect at both exceeding quantity and quality (and seem to praise those who provide more quantity than quality). Grind grind grind, non-stop, overworked, underpaid for the amount of work incessantly thrown at you, impractical metric requirements, so so many are burned out zombies, high turnover rate, for a good reason. You are a nobody and easily replaced and they make it known. Hamster in a hamster wheel, their new ways of improving the company are ways they had already done in the past. Repeating the same methods that failed before, thinking it will be different this time, push harder to try to make it work and it just makes it overall worse. Even if you're in the rare few depts that genuinely want to make it better, the overall structure of the company sets it up to fail. They claim to want feedback to improve things but its the opposite. Put your head down, shut up, do your work with a smile, say yes, its all great, no matter how impractical or inefficient it is. Communication within each dept and between depts is abysmal. No one takes accountability or responsibility for their mistakes. And instead of being taught how to properly do something, it gets pawned off to others, enabling the not taking accountability or responsibility aspect. Admissions is all sales and you have to have no soul to be successful as they will do anything to get any student enrolled, even the ones with no money and are homeless. Stu's end up dropping out with plenty of debt because they weren't educated on how it works and admissions just want to meet their unrealistically high metric. They don't have an issue enrolling loan default students either. Benefits are alright. Although, no matter how long you worked there, your max vacation time is 4 weeks, not including 6 sick days and 2 personal days. Most departments require you to work on assigned Saturdays, to be expected in higher ed. People don't feel pride and accomplishment in their work anymore when they are micromanaged and treated like children.  Seems like we are in the Era of micromanagement. Basically it's just a paycheck for most people who work here and no one really cares because with the incessant chsnges, the outcome is very very rarely an overall better one. 

It's all incredibly disappointing because the place has so much potential. But, as usual, the ones at the top just want more money in their pockets and don't care about the well-being of their employees or the students enrolled, or so it seems. Standard for-profit mentality maybe? But at least you get to work from home?

Its easy to get in this company, thinking that you will be doing great work and will be advancing in the company. You can forget about that. Its a virtual form of telemarketing (even though they state its not). What I had to do is take inbound calls which a computer automatically routes to students and read out a script that is prompted, with a set of questions. Alot of times, within 5 or 6 seconds of the call, students either hang up or cuss at you and you can’t do anything about it. And the goal was to try to make a connection with the students, using appropriate responses listed on the software. And the upsetting thing about that was we had to only say what the response box listed, despite students saying they don’t want to speak to anyone, almost as you are a robot. 

The goal was to make as much as transfers to Admission Advisors, and I would make over 20 every day but that metrics doesn’t count. Only the ones that they say counts, count such as if you made a connection with the right student, if you inputted the right responses and etc.  It feels as though I was working hard for nothing. 

Attendance, was very strict. I had to stay on call with students for the whole day, no matter what was going on at home. Even if I went to the bathroom, there was an adherence percentage that was tracking how long I was away from desk. I felt like I was handcuffed to my desk from 8 AM-4:30 PM. 

The metrics were hard to meet. It was nearly impossible to come close to the average, no matter how long you have been taking calls. And how am I supposed to produce results, if I can’t make any connections with anyone? And if I spoke to my managers about it, they say its ok, just keep trying, and despite that we were held accountable for the monthly metrics. It was ridiculous. 

I don’t want to say anything to managers because they like me had a job to do, and were held accountable to their superiors. I feel like they were understanding, but they were hard to get a hold of. Whenever I tried to message my supervisor, she would say its going to have wait, and would get back to me a week later, majorly when we had to go over the calls that were graded by evaluators. 

Also, every week, the evaluators would hear in on our calls and would grade us twice in the week. The only thing is that they often only graded the calls that I didn’t do well on, and then I would have to have a touchbase with my supervisor and she would give me pointers. Very rarely we would go over the call that I scored a 100% in. 

Just the way everything turned out this last couple of months, it burned me out, and felt like I was in a prison. I couldn’t take this repetitive system, and decided that enough was enough. I finally quit, and feel so relieved. 

If you want to get cussed out and want to have a mental breakdown, then be my guest. Work here, only if you want a collect a paycheck. 





Base salary for enrollment advisor position is 30k and up annually. Some schedules are flexible. Employees must bid for schedule yearly or bi-yearly. New advisors may get the last shift they bid on. However, employees may start with excellent hours. Positive environment when company does well but pressured employees can make it cut throat. Commissioned compensation is great when company does well and you perform high. Some directors are supportive and some micromanage. Many advisors are very helpful. Job can be very rewarding when students pass classes and earn degree. Other departments are needed to enroll students. When these departments are not supportive, students may become discourage and decide not to enroll. Job security is in good standing if enrollment and start (students starting class) goals are met. Down side is prospects may lie, ignore, or mislead before or after they enroll. Maximum amount earned from commissions has decreased. Commission can only be earned after student has stayed enrolled for a specified number of months. The more students stay enrolled the more an advisor can make. However, consistently high performers earn these benefits. Before I left, the company discussed terminating this, so it may no longer be available. The company introduced a performance improvement plan (PIP). The PIP allows the company to terminate employment for not reaching goals. I watched the company downsize majority of the workforce after the PIP was instituted. Almost daily an advisor was walked out of the building. A director can place an advisor on a PIP after having just one average/bad enrollment period. I've watched consistent producers get walked out the building. The PIP placed enormous pressure on many advisors. My worse experience was when advisors on a PIP would contact prospects I had set to enroll, lie to them, and enroll them behind my back or on my day off. I'm all for competition but didn't agree with the lack of integrity. I saw an advisor physically threaten another advisor for the same act. I enjoyed my time and success with the company. My best experience was with a great team lead by a supportive director. Unfortunately, it doesn't always work out that way.

When I first saw a graduate call this institution a “diploma mill,” I thought it was an unfair assessment. However, after teaching here, I can confirm it’s entirely accurate.
	1.	Lack of Academic Integrity: In an asynchronous class, you’ll be lucky to have even one motivated student who completes the work properly. The majority rely heavily on AI, and faculty are expected to “grade around it” rather than uphold academic standards. The institution has no clear policies on AI use because it prioritizes enrollment numbers over educational quality—it’s a business first, not an academic institution.
	2.	Ineffective and Unreliable Management: Leadership is unresponsive unless a deadline is approaching or has been missed. Performance evaluations are surface-level, with no meaningful feedback or discussions. In my 15 years of teaching at the tertiary level, I’ve never encountered such an unprofessional approach.
	3.	Misleading Pay Structure: The advertised “hourly rate” is deceptive—it’s more like a weekly rate. Compensation is based on minimum enrollment, with vague “bonuses” for larger classes. Even after signing your contract, HR remains evasive about exact pay details. The lack of transparency is a major red flag.
	4.	Atrocious Communication: Communication across the board is abysmal, which is ironic given the high expectations placed on adjunct faculty. The institution fails to meet even basic professional standards.

In summary, I strongly advise against engaging with this company. Their practices raise significant concerns and reflect a lack of professionalism and integrity.

The decent wage, benefits, and tuition reimbursement is what lured me in, but once I was there, I couldn't get out fast enough. Their job post is a flat out lie, they tell you 1st day of training..."you're a service provider, not a customer service rep" and they train you basically to be a salesman. You lie about degrees offered and any question they ask you basically deflect to the admissions advisor just to get admissions on the line with them. You're measured based on your transfers, and they don't much care how you get them. Breaks are short and monitored, you stare at computer screen and read the same 4 questions for 8 hours, and read the same objection responses no matter who it is or what their life is like. You're not helping people, you're badgering and forcing them to advisors that half the time can't assist them in achieving what they want, on a garbage outdated computer system that half the time dials way too early and so people are angry because they've been waiting on the line before you even answer the phone. They tell you " when you hear a beep, start talking..." so you basically sit stiff in your chair staring at the screen for the script to pop up and talk if you hear a beep otherwise they'll hang up and it's YOUR fault even though their system is just dialing numbers without having someone to answer when the prospect picks up. There's no culture, no comraderie, and really no environment at all. They've designed it basically so you are a 4 question asking robot from clock in to clock out. Don't try to make friends or have a life when you walk in that building, leave it at the door.

I worked for Career Education Corporation CEC/ International Academy of Design and Technology IADT for 9 years. I truly loved my job. I worked in a very fast paced environment that required me to think on my feet. I worked well with all departments on the campus as everything campus related came through my office. I learned how to work with auditors, regulatory agencies, and how to report demographics among other characteristics to the Accreditation and regulatory agencies. I also learned how to write, implement and enforce policies throughout a campus as well as at the regional level. I have an knack for problem solving and conflict resolution. I have excellent people skills and truly enjoy working with a diverse group of people. I have excellent multi-tasking skill and I have often heard the phrase "I wish we could clone her" while referring to me.

The hardest part about my job was trying not to take on too much. I planned the graduations for the campus for the last 5 years, while going to college full time at night and working full time during the day, I also assisted with other campus events throughout the year. I just wrapped up my last campus graduation with IADT. Although, I no longer worked for the company, I volunteered my time to plan graduation for the class of 2013 to make sure those students had the best graduation possible. Along with many other aspects of my job, I feel planning graduation was the most enjoyable part of my job.
Graduation was not originally part of my job requirements but I wanted the experience so I asked the President for the opportunity to try and plan it. He obliged and I have been doing it ever since.

I’ve been at this company for just over a year, and the only thing that’s kept me from quitting is the decent pay. Basically, we receive and dial out cold calls, or ‘leads’ as the company calls them, asking people if they’d be interested in going to college. You’re only allowed to take somewhere between 8 and 12 incoming cold calls a day, which the company states is because of how ‘expensive’ these leads cost them from the marketing company they buy them from. If none of those 8-12 leads want to enroll in classes. then you have 0 new enrollments that day and don’t have anything to show for your work that day. From there, if you manage to get someone to enroll, you have to keep them active for them to stay on your roster throughout a 3-5 step process, so say classes start March 1, if you get someone to enroll February 10, you will need to make sure that they complete the several stages of enrollment for them to start class on March 1. If they cancel their enrollment or go inactive, even if it’s for a legitimate reason such as financial burden, your manager will REAM you for it. They do not accept that some people just don’t care to go back to school. Anyone with the title of director or anyone ranking above that is horrendously unqualified. Numbers are all that matters to this company. They will spout that they ‘truly care about the student’ but it’s all a fat lie. I have been told at least a dozen times by management that even if we don’t have the degree program that the student wants, to basically talk them into some other degree at whatever means necessary. 

General Background

We are a dynamic educational services company committed to quality, career-focused learning and led by passionate professionals who inspire individual worth and lifelong achievement. Since our founding in 1994, we have progressed rapidly toward our goal of becoming one of the world’s leading providers of quality educational services.

The colleges, schools and universities that are part of the Career Education Corporation (CEC) family offer a quality education to a diverse student population across the world in a variety of career-oriented disciplines.

Our more than 90 campuses are located throughout the United States, France, Italy, the United Kingdom and the Principality of Monaco, and offer doctoral, master’s, bachelor’s and associate degrees, and diploma and certificate programs. Nearly 40 percent of our students attend the web-based virtual campuses of American InterContinental University, Colorado Technical University, International Academy of Design & Technology and Le Cordon Bleu North America.

With more than 13,000 employees, 90,000 students and 500,000 alumni, the CEC family represents a substantial force through its established volunteer programs, sponsorships and in-kind contributions targeting underserved populations in our local communities. We are committed to sharing knowledge, skills and learning opportunities that enhance the quality of life for individuals and families in the communities where we live and work.

The level of unprofessionalism in this office is indicative of a toxic company culture. The supervisors are left to do their job and instead they use that time to bully and harass others that have more experience and a higher IQ. If they actually put forth the effort to do their jobs and help coworkers the productivity might actually get better but their blatant insecurities about their inability to do their jobs professionally and accurately seems to be their primary concern. They will have to keep paying more money to get employees in the door but they are having a harder and harder time keeping them for very long. People constantly talk about getting something closer to home but what they mean is something with management that can conduct themselves like adults. What a horrible toxic environment full of bullies. There's no way corporate doesn't know. It's that pervasive. When confronted with the fact that they are bullying and acting unprofessional the supervisors turn around and try to play victim. They seem to think that supervisor means bullying others and doing the bare minimum. It should actually mean helping employees do their jobs and help the company by signing up students. Leaders and management are supposed to inspire and help but this company seems to think it means exerting dominance and ineptitude.

Top Job Titles	Average Salary
Admissions advisor 5 salaries reported	$25.01 per hour
Student worker 21 salaries reported	$15.04 per hour
Financial advisor 1 salary reported	$20.00 per hour
Senior admissions advisor 6 salaries reported	$25.96 per hour
Instructor 1 salary reported	$72.50 per hour

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