truck driver

order picker

diesel mechanic

shuttle driver

packer

Performance Foodservice

Let's make one thing clear - Performance Foodservice is not a bad place to work. The management is approachable and understanding, the benefits are good, and the overtime is relatively low. Order selecting is, however, stressful.

What causes this is the productivity standard. The ultimate goal is 95% productivity weekly. This is measured by completing assignments, which are given a time frame you should be able to complete them in. So, if you're given 5 minutes to complete an assignment, and you complete it in 5 minutes, your productivity is 100%. Completion in less than 5 minutes  would put it over 100%; more than 5 minutes would put it below 100%

The job is not difficult - you stack boxes from the racks onto your pallet, making sure it's stable and the items can be easily obtained for the truck driver. What makes hitting 95% difficult is how you must do this. You are allotted 6 seconds to get a box from the shelf to your pallet and then move on. So if you need 10 boxes from one location, you have one minute to get all ten. Due to the weight and location of some of these items, that isn't realistic, but it is, however, the standard given.

Because of this, a common phrase you will hear in training is "you don't have time." Every single second is critical to achieving your productivity goals. Stopping to take a drink of water, using the restroom - these things are not forbidden or looked down on, but the honest truth is that it will wreck your productivity times. 

Thankfully, the training period is reasonable. For two weeks you have no productivity goals, then it goes to a 60% goal, increasing 5% every week. For most people, it takes 3 to 6 months to hit 95% consistently. Learning all of the good shortcuts (yes, there are bad shortcuts) takes time because, frankly, they are all about precision rather than speed. You'll quickly see that the best order selectors don't rush, they simply move with purpose and consistency.

Aside from the productivity standards (which, you can ultimately be fired for not meeting), Performance is a good place to work. Hitting over 95% weekly will net you bonuses, which helps considering the overtime is reasonable (usually 10 hours a day plus just 3 hours on your sixth day). Stock purchasing is available as well, which is actually a nice option in addition to (or instead of) a 401k.

It's just a matter of reaching productivity.

Where to begin? The turnover rate is the most alarming. I started with 4 people, 3 of whom quit within the first week. One even quit after just one day. From what the trainers tell me, it’s not unusual for new hires to quit during their lunch break on their first day. I’ve ordered selected at several warehouses/distribution centers, and PFG is easily the heaviest. You have to pull about 2,000 pounds of products in one order. It’s less than half of that at other places. 

The workplace culture is toxic. The stuff said here goes beyond “locker room talk.” If you’re a grown man used to a professional environment, then hearing stuff like that is pretty jarring at first. But you get used to it. I did. 

I did meet a a couple of very wholesome people that I will keep in touch with beyond my time here, but they’re few and far between. 

As is the case with union jobs, seniority reigns supreme here, unless you’re one of the managers’ favorites. You’ll find out who the manager’s pets are pretty quickly. Speaking of unions, the union here is very weak. It does very little to side with the workers. 

As for the facility, it’s filthy. Bathrooms are disgusting, and the breakroom is in need of a face lift. Only a handful of the electric pallet jacks are good, and they’re taken by the guys with the seniority. The new guys are stuck with the slow, clunky pallet jacks. 

I implore you to stay away from this place. But If you must work here, then my advice is to keep to yourself. Lots of people at this company are blood-related, and gossiping is their favorite past time. Don’t give them ammunition to talk about you; don’t reveal anything personal about yourself. Be cool with everyone, but keep it just at that. If you don’t get sucked into the drama, your time here will be more tolerable.

I’m giving this place a 2 out of 5, which I think is generous. Maybe your body is a very strong constitution that can hold up for 60 hours a week. Lucky you if that’s the case. Neither my mind nor my body could take it after almost 2 months. Most employees here are hopped up on painkillers, and their days off are spent recovering instead than enjoying life. Is this the life you’ve envisioned for yourself? If it’s money you’re desperate for, explore all other options first. 

You will work alone and receive  no job specific training of any kind, no help with project planning, no help sourcing any materials for shop/ warehouse, no help doing labor,  no advice or words of encouragement of any kind management just want’s everything done right away even though the job responsibilities are far more than they are in the description and people are constantly adding things to a list that they don’t share with you and are thrown into the warehouse, no one is certified on any equipment of any kind , there is no training program for equipment it’s all just penciled, in as are every inspection report of any kind for the warehouse and sanitation and we would spend days working over time before inspections to make sure we passed and then the warehouse is in shambles after inspections are over
No organization of warehouse and how things operate, off shifts wreck the warehouse and there is no accountability on operators or management 
No opportunity for advancement of any kind even after good performance and time 
management will promise you raises, school/training and new job titles and it’s all a lie. 
Managers / night shift will call/ text and email at all hours when you are off the clock and want detailed step by step instructions on how to fix (doors / forklifts/ dock plates/ battery changers) they have broken and want location of all tools and materials needed to fix anything from memory 
Terrible place to work terrible management, no room for advancement and no raises or raise you get will not even be a typical 3.5% cost of living adjustment which would be just pennies on the dollar instead they give less than 2% percent raise and try to deduct as much as they can from your raise over any kind of infraction and management will try to push you out if they do not like you and will write you up to (4+) months after a incident or infraction (tardy/ missed days/ no harness) to have a reason to get rid of you 

If you don't put things on the pallets exactly how they say it they'll make you restack the whole pallet
Demands a next to impossible speed from start
Management won't help select cases until you've been there for 10+ hours
I learned how to operate 2 pieces of mechanical equipment
I learned that even the worst supervisors can get worse if something doesn't go their way
Coworkers were the most enjoyable part of the job, there's a lot of great people working there who aren't in management.
A typical night while I was employed there, I'd clock in using a computer at 3pm, then go get a riding double pallet jack, and go to the meeting were they'd tell us what the case count for the night is and how fast we could get it done of everyone pulled at 95% or higher and proceeded to say that we'd be there longer cause the average rate was around 67%, we'd wear arm scanners for scanning the barcodes to verify the product was correct. The isles were almost always clogged up as everyone started and as the fastest people caught up to the slower ones. The isles are only wide enough for 2 jacks to be side by side, but they don't fix your time even if you ask. You get timed X amount of time for each order you select which is the converted by the computer into a percentage called a rate. The fastest selectors are treated better, via not having to restack a poorly built pallet, while the rest of us have to do so as soon as a supervisor catches it
Performance food service caters to the truck drivers by handing over the short straw to the order selectors in the warehouse. They want the first stops on the top even if it'll end up being top heavy, and then complain when it falls over in the truck, and it'll be the selector's fault for "stacking it poorly" even though we're doing it as we were told by Management.

● Work-life balance
Often long days 12 hr days minimum. Many 14 sometimes 16 hr days.

● Pay & benefits
Pay was good. You can make about 80,000 a year. You can make more but you would have to get a route and at this place they take a long time to give new guys a route. I didn’t get one until almost 7 months in. They may give u a 2-3 day route but then u fill in on the other days which sucks. Better paying routes are heavier though it’s harder for sure.

● Job security and advancement
There is not much room for growth here. Only growth is improving your route. Better routes are nicer but not always the best of situations.

● Management
Management is horrible here. It’s always the drivers fault on things even when they screwed you over. When you stand up for yourself you just dig yourself in a hole. I worked several 17 hr days one of which they didn’t want to compensate down time for a couple hrs of going over my 14 hr limit. These guys don’t care about you.

● Culture
It’s a high pace environment very high paced. If you go slow you prolong your day. You don’t really associate with others besides customers some are cool others a very fake and call and complain when they were nice to you in person.

● Overall
If your a hustler and love money and don’t mind hustling go ahead. High turn over rate job and Ive seen why. Management does not look out for you starting with the supervisors. Like two people looked out for me that were supervisors and that wasn’t always the case. Battle to take a day off, they give the run around and make you do extra things they put in your truck if not write you up or threaten to fire you. They can tolerate a lot of things too though as they are high turn over rate. All in all a big headache, between hard physical work, overload of work and bad management, I would never go back.

Let me start by saying that not all of the managers and supervisors at the company are horrible. I have been lucky enough in my time to enjoy great supervisors directly in my chain of command. Unfortunately, that number is still below 50%. That being said, Most of the management here sucks. This company (at least my OPCO) seems to attract the kind of managers that lead from the top down, not from the bottom up. This means that they are less understanding of conditions or circumstances that affect one's job flow. They are not LEADERS, they are BOSSES, and there's a huge difference.

This company is a corporate company. That means great benefits packages, and pretty guaranteed continuation of the company as a whole. However, that also means that this company comes with no sense of work/life balance, expecting everything from all of its employees without offering enough (if any) support in return. This is not a family friendly company. This is a company that sees you as a number, and only a number. This means that workplace morale remains low, and management does nothing to try in increase it, essentially treating it's employees like chattel.

The communication is poor at best and non-existent at worst. Every piece of information is either treated as Area 51 files, with nobody even mentioning that they exist; or as the latest gossip of Kim K, sprouting from so many different sources in as many emails, as to be overwhelming and confusing.

Overall, the only thing the company really has going for itself at the moment is the great benefits packages and 401k match. Not sure it's worth the headaches.

Typical day pre work meeting, getting important information before work shift , definitely like that, then get to work but of course get your equipment if it’s up to par,  which they have somebody that does it before we get there but they half way do there job but some how still gets by. Equipment is 2 ragedy pallet jacks, so mechanic onsite for shifts so if your jack go down then your better hope you can work. Training is so bad that I don’t see how people last that come in. My trainers were very stern and aggressive, they had no idea how to train, they just tell you where to put the box , that’s it . I did  come across a young man by the name of Love while there,  hard worker, good energy, everybody seemed to cling to him, but he is was veeeeery knowledgeable and definitely could break it down for somebody like me who was new. (GET THAT YOUNG MAN A BETTER POSITION BEFORE YOU LOSE SOMEBODY WHO CARE ABOUT ABOUT HIS TEAM). I couldn’t get them to let me train with the gentleman so I didn’t last long but I know if I could have got some more knowledge and tips when it come to this I would still be there. I got sent home because I wasn’t performing but like I said you can’t perform without good training. Culture is pretty cool, seem like everybody is big family. Hardest part of the job would probably be equipment and then not having the right people in positions. Makes the job so much easier. I did enjoy the people around, everybody looks after each from managers to co workers. They could also do more stuff for for the workers. Could be better overall but the management have to be more considerate of workers complaints , concerns, problems. 

Do you like to bleed?
Do you like to be stress?
Do you like not having any days off?
Do you like poor working conditions?
If you said yes then this is the job for you.
At hiring, you will be told this would be a 5-day week job from.approximately 2 pm till 12 am at the latest. but what they failed to tell you is that was a lie and you will be forced to work on your days off sometimes with 12+ hrs. everyday. I have no problem working overtime like a slave, but what really grinds my gears is the fact that management care so little about the workers.you are expected to work 6 months straight starting off with no days off. well, you could call in/ask off for two days (but they will likely not let you off)within 3 months but the 3 times you are immediately terminated. you don't really need 3 days off in 3 months normally but when you working 6 days at 60+hrs in a week, a week feels like a month, and you need days off to recuperate. I would constantly tell management about issues that should be addressed in the warehouse but was always ignored. Issues like broken pallets with nails sticking out were common, broken equipment, headsets never working, wrong freight in a slot, slot numbers were too small to see, and the dangers of broken racks.
I would give this workplace 0 stars as it deserves but I can't give them that, and plus on the pro side, the pay is ok, if you manage to make it to 3 months you can have benefits including health, vision, and dental. The best part of the job is going home exhausted and being able to fall asleep in mid-air as you crash into the bed.

so in regards to the poor working conditions and the 98% turn over rate if you can do this job you are as tough as a navy seal, and God bless you.

Drivers make it happen, but are the last the company cares about. As a driver, you will witness the warehouse employee’s getting raffles, incentives, free meals and no punishment when they don’t do there assigned job. 

However, as a driver… you will be the forgotten hero, especially working nights. Management goes home, rarely answers if you have a issue. Dispatch (ha) all they do is send an email letting supervisors know of an issue during the night. You will work hard, be a mule, and at the end of the day after unloading 40,000lbs with a handtruck, you better fuel that truck up, pull all your pallets off the trailer. If not, you’ll get a phone call about it. 

It was a good job years ago, but now they hold your “bonus” over your head. Deduct every little thing from it. Forget about asking for PTO. They cater to the ones under the desk first (you know what I mean). Warehouse can come in, and leave mid shift. It’s 1 point on a 17 point system. As a driver, you come in and leave…. Guess what? It’s refusal to run a route which is like 6 points. 

Micro-manage at its best. 

Drivecam. Better not be eating a bag of chips while driving, or that car that keeps slowing down in front of you, you get over to pass and they speed up some.. you get back over and it happens again. The camera goes off, it’s your fault. 

You better just drive a straight line. You cross the line, camera will go off. You won’t hear about it in the peak season… because they need you. So job security is great in the summer. 

If you want to make money, it’s a good job. But I suggest get in, make it and then leave. There’s no future for drivers unless you want to become a supervisor, sit around the office and say yessir to upper management. 

A typical day at work is filled with purpose and commitment. Over the course of 12+ hours, there's a strong sense of drive and determination in navigating through pallets to ensure everything is organized and ready for delivery. The challenge of searching through items sharpens problem-solving skills and keeps each day dynamic and engaging.
One of the standout aspects of the job is the satisfaction of fulfilling customer expectations. There’s an undeniable pride in making sure each order arrives accurately and on time, and the gratitude received from customers makes the effort deeply rewarding. That personal connection and appreciation form the highlight of the day.
In the workplace, every team member plays a vital role in supporting the operation, and there's an ongoing opportunity to grow and learn from others. Whether coordinating with the warehouse or engaging with various departments, the experience builds strong communication and collaboration skills. These interactions foster a deeper understanding of logistics and strengthen resilience.
The culture encourages responsibility and independence, allowing drivers to take ownership of their tasks and deliver results that genuinely matter. Being part of a system that keeps products moving smoothly from warehouse to customer brings a real sense of accomplishment.
Each day offers the chance to make a difference, to rise to new challenges, and to take pride in being a key part of the journey from warehouse to doorstep.

Top Job Titles	Average Salary
Truck driver 166 salaries reported	$85,386 per year
Order picker 9 salaries reported	$24.28 per hour
Diesel mechanic 43 salaries reported	$20.69 per hour
Shuttle driver 13 salaries reported	$1,250 per week
Packer 25 salaries reported	$23.32 per hour

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