fire engineer

fire sprinkler inspector

scheduler

installation technician

fire sprinkler technician

Performance Systems Integration

I’ll start off with the good. PSI does offer generous benefits. Competitive pay, 401k matching, company car, and you are always doing something different every day.

The biggest issues are  the company is increasingly poorly managed and it is truly not a fire protection company, it is an acquisition company. They are more focused on the revenue that providing a quality service.

-They have cut staff and increased workload on all other employees.
-Technicians are constantly told by customers that they are not able to get a hold of anyone at the company regarding issues they may be having.
- 50% of the time jobs are not confirmed with customers and technicians are often turned away leaving the technicians short on hours.
- Lead technicians with the most talent often leave the company due to all of the extra issues that they have to deal with due to the poor management at the company.


The company is in dire need of a new General Manger and Ops Manager.  Both are incompetent in keeping employees hired.  They hire you put you through some training guides that are supposedly the way you should do your work and when you follow the process they tell you your not working to their expectations.  They give you a job description that in most jobs you follow and are successful but in their case you can never be successful because they change your job duties constantly never following their own process.  I wish they would have never hired me it was a complete waste of time.   From the beginning I new I was set up to fail.  Poor management skills one day your doing great and then the next hour your in a room with your manager telling you your not performing.   I have never been told that in my entire career!

Great company if you like to "coast" in your career. I know that lots of people love that, and they fit with most of the management here. Don't count on being promoted for being good at your job, but if you're good at being political, you're in. 
Their senior Project Manager is a lazy clown, and upper management knows it but doesn't care. Like I said, if you like being "mediocre" you'll fit right into this place. Sad culture here. The office staff pretends to be up-beat, but when you get to know them, they're actually super dramatic and there's lots of talking behind each other's backs. While I was there I had the opportunity to work with just a few great people, but they all left before I did, and for the same reasons I've left. Good luck. 


Typical workday consisted of interaction with attentive sales people, project managers, NICET experts and field technicians.  Fire alarm projects ranging from small TIs thru complex networked systems kept me busy in a fast paced environment.  Management with minimal interactions unless issues (with design) arose.  Personal and close workplace culture within the design department.  Hardest parts of the job include parts availability driving the timing of projects including ordering and scheduling.  Most enjoyable part of PSI are the people that keep this machine moving.  

This once fun, innovative and adaptive family run business has now become a corporate machine, with excessive amounts of upper-level management, who are not needed, and hinder an employee's potential to grow in the fire alarm industry, all because the current CEO is inept at running a company successfully or treating his employees with respect. Additionally, there has also been NO COLA or PERFORMANCE raises in over 4 years!! Time is running out for this dried up organization.

Extremely poor management, rude, abrasive, no direction or explanation of job duties, coworkers at each other's throats daily, extremely low pay, unaffordable insurance. When there is a conflict they ignore it, let people bully each other. Not a job if you have a family.  They lied on indeed about the job. Unprofessional work environment all the way around. Really depressing office.

I love all the people I work with. The technicians are great and everyone is just there to do their jobs. Granted, there has been a lot of uphill battles given the company is growing so fast, but I guess that is to be expected with an acquisition company. Overall my time at PSI has been good and has presented me with a lot of interesting challenges and opportunities to learn and grow in my career. 

There are better options out there. 

You will be put into a position where you will be seen as not good enough. With no direction on how to be better.

Be perfect day one or fail.

Front line management does little to resolve issues professionally. Instead blames everything elsewhere and takes no responsibility to create harmony.

Expect to get publicly yelled at on the jobsite and in meetings.

The owners are the worst, the tension that they cause makes working here terrible. Most employees as well as the owners have very limited automotive knowledge. It’s not about how well you do your job, it’s who buddies up the best with the owners. High turnover rate of employees as well. I only stay here because it’s a fairly short commute in a traffic congested area.

This was a great company to work for. Took me going to a toxic work environment with staff that absolutely hate nee peopke at my current job to realise it but working with great people definitely makes a huge difference. This company does care about it's employees AND it's customers. Would go back in a heart beat if I could make what I'm making now there.

Top Job Titles	Average Salary
Fire engineer 11 salaries reported	$27.68 per hour
Fire sprinkler inspector 13 salaries reported	$35.14 per hour
Scheduler 4 salaries reported	$26.50 per hour
Installation technician 10 salaries reported	$28.00 per hour
Fire sprinkler technician 2 salaries reported	$52.00 per hour

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