pet sitter

canine handler

pet groomer

customer service representative

handler

Pet Care Plus

The favoritism displayed by management is blatant and discouraging. It's apparent from the outset who the favored employees are, which creates an unbalanced and unfair working environment. This bias undermines the potential for equitable career advancement and fosters a sense of resentment among the staff. Gossip is rampant! It is not limited to staff. Even the management engages in gossip about the owner and other employees, contributing to a toxic work environment. This culture of backbiting and rumor-spreading is detrimental to teamwork and professionalism.

The company severely lacks a structured training program. New hires are thrown into their roles without adequate guidance or support. Asking questions is discouraged and often interpreted as a sign of incompetence, which stifles learning and growth. Employees are left to figure things out on their own, leading to frustration and mistakes. Management is notably absent from the daily operations of the workplace. They remain cloistered in their offices and rarely interact with the staff. Their primary reasons for emerging are to engage in gossip or to retrieve their meals, which only reinforces the disconnect between management and employees.

Working at Pet Care Plus can be challenging due to the lack of job security, evident favoritism, pervasive gossip, inadequate training, and disengaged management. The environment does not foster growth or stability, making it difficult to feel valued or supported in your role.

I was employed by Pet care plus for 3 years, 2 of those years being a lead kennel attendant. As a lead Kennel Attendant I have access to see things that the regular kennel attendants do not have the opportunity to see. I don’t even know where to begin with management. The managers don’t care about the safety of their back of the house employees whatsoever. They do not have adequate tools or supplies to keep the people safe in the event of a dog fight. They refuse to get things fixed that need fixing, and frequently have their employees working with materials that are not up to the BBB standards. They act like they are so involved with the dogs and hands on, but many of the managers don’t even know the names of many of the dogs that come there on a regular basis. They have little to no respect for their hourly employees, and would rather spend their time finding ways to spite them, rather than finding ways to grow the company. There is absolutely no positive team morale and that comes straight from the anger/resentment that many of the hourly employees and leads feel for the management team. The last time the entire staff had a meeting was in October of 2017, and the lack of communication all around the building clearly reflects that. Unless this place gets a total management transfusion, I would HIGHLY suggest finding employment elsewhere.

This is easily one of the most toxic and poorly run workplaces I’ve experienced. Training is practically nonexistent. New employees are thrown into the job with little to no guidance and expected to somehow succeed with almost no support. It’s very much a “figure it out yourself” environment, and when you inevitably struggle due to the lack of training, management is quick to blame the employee rather than the system.

The constant hiring should tell you everything you need to know. There is a reason this place is always looking for staff  people don’t stay. The turnover rate is extremely high because the environment is stressful, unorganized, and lacks real leadership.

Management is largely absent from the floor and seems very disconnected from what employees are actually dealing with. Most of the time they stay in the office, and when they do come out it rarely feels productive or supportive.

Unfortunately, the issues seem to come from the top down. The leadership style creates a tense and negative environment that clearly impacts employee morale. Many employees are frustrated and unhappy, which makes the workplace culture even worse.

If you’re looking for a company that values proper training, leadership, and a healthy work environment, you may want to seriously reconsider applying here.

I've worked at Pet Care Plus for nearly five years now, and I'm as in love with my job as I've ever been. I started working here while finishing  university because I hated my retail job and loved dogs. I had a lot of volunteer experience, but no professional handling experience. Pet Care Plus was wonderful with showing me the ropes and teaching me their style.

After graduating college, I was offered a full time position that turned into a leadership role. Although I was still young and green, Pet Care Plus's management believed in me and saw that I was dedicated and hardworking. I've seen time and time again that when the management team sees that someone is committed and open to growing, they support them however possible. Anyone who is capable and communicative with management about their goals has room for growth here. 

The other great thing about Pet Care Plus is they absolutely does not base their opinions on appearances. Have tattoos? No problem! Have colored hair? You won't be the only one. Prefer non-binary pronouns? We've got your back! Pet Care Plus is ahead of the curve when it comes to a work environment that is conducive to all walks of life. Dogs don't judge based on looks - neither should we.

They do not care about employees, they take advantage of the fact that you love dogs being your reason for being there. The pay is ok for temporary employment but nothing long term. Management pushes employees to quit by being rude and condescending or they just fire you. They don’t hire qualified employees because those employees request higher pay than minimum. The discount is very small/barely there. They’d rather you come in when sick or injured rather than call off and the will shame you extremely for a call off no matter the reason. If they do not like you “personally” you’ll barely get hours and get sent home early more often than not. Management also knows NOTHING about dogs and barely work with the dogs.

I've worked with Pet Care Plus on and off for 12 years and there is a reason that I continued to come back. Working with dogs is anyone's dream job and I feel that the staff here here is compassionate and caring for anyone who walks through the doors. Seeing the staff light up when a new puppy enters the group is the highlight of my day. 

The hardest part of the job for me is fitting everything into one day, especially when sometimes I'd rather to be outside in the yard. This job has definitely taught me about time management. 

There is constantly staff who have previously worked here reaching out to come back (myself included) so obviously Pet Care Plus is doing something right!

I have been working here about 30 hours a week for the last 3 1/2 years. I really like the people I work with, the culture is what attracted me here the most. The people I work with clearly love dogs as well as what they are doing. Many of them have been here for seven and eight years and that’s really encouraging! I’m not sure why some of these people are complaining about the owner, she has lived out of state for years and I don’t think has worked even at this new location. Anyway I’m really happy days to them I’m thinking about going out to grooming! They even offered to pay for my school if I complete a six-month contract! I encourage you to go in for an interview and see what kind of vibe you get yourself! 

This is a good place to work for those who are looking for a part-time job and love working hands on with dogs. Typical day as an associate include standing and interacting with the dogs as well as picking up feces and mopping urine throughout all day. Management is ok, they'll listen to your concerns but will drag out any thing that needs to be fixed. They also do not provide any real training or coaching that is necessary. Overall it's a decent place to work just needs little things to work on. Great for people with a little animal knowledge or looking to try a different field/atmosphere.

I worked here as a bather and it's very refreshing to work here compared to previous pet places that I've worked at. The only thing is that they are understaffed and struggle as a whole because of it. Most of the staff is great as well. There are a very select few who are nosy and tend to make your work business their own. Not a bad facility overall. People care here. I will also say that management gets a little disorganized sometimes. So if you have questions/concerns then you have to be the one to say something because they get too caught up trying to cater to the higher ups.

While they are very focused on animal care, they do not have cohesive training modules, nor do they communicate expectations well. Turnover is high, and the business owner tends to change expectations randomly due to being in a different state, and seems unaware of what actually goes on there day to day. There is very little respect for the more experienced employees, or realistic, reasonable requests. Too much dependence on possibility outdated advice from consultants hired at the start of the business, more than a decade ago.

Top Job Titles	Average Salary
Pet sitter 81 salaries reported	$20.17 per hour
Canine handler 24 salaries reported	$17.09 per hour
Pet groomer 5 salaries reported	$30.00 per hour
Customer service representative 5 salaries reported	$18.20 per hour
Handler 1 salary reported	$17.05 per hour

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