adventure guide

guest service agent

general manager

dog trainer

dog daycare attendant

Pet-Resort-Hospitality-Group

As an employee of Pet Resort Hospitality Group, I feel incredibly fortunate to be part of such an outstanding team. From day one, I was welcomed with open arms, and it quickly became clear that this is a place where everyone genuinely cares for each other. The sense of camaraderie among the staff is palpable, and it creates a wonderfully positive work environment that I look forward to being part of every day.

Management is exceptionally supportive, always available to listen, and actively encourages personal and professional growth. They genuinely care about the wellbeing of both their employees and the animals we look after, which is reflected in the high-quality service we provide. This leadership approach fosters a culture of respect, understanding, and teamwork that is truly inspiring.

The job itself is immensely gratifying. Being able to work with animals and ensure they have a comfortable, enjoyable stay is something I find deeply fulfilling. It's clear that Pet Resort Hospitality Group prioritizes the health and happiness of all the pets in our care, and I am proud to contribute to this mission.

Training and development opportunities are abundant, allowing employees to enhance their skills and knowledge in animal care and customer service. This commitment to excellence not only benefits our furry clients but also contributes to a rewarding career path for staff members.

Lastly, the feedback from pet owners is overwhelmingly positive, which speaks volumes about the dedication and hard work of everyone at Pet Resort Hospitality Group. It's a joy to see how much our services are appreciated and to know that we're making a real difference in the lives of pets and their families.

In summary, working for Pet Resort Hospitality Group has been an incredibly positive experience. It's a place where you can grow, feel valued, and be part of a team that makes a positive impact every day. I wholeheartedly recommend it as a fantastic place to work.

Working here has been an incredibly rewarding experience. The company's commitment to providing top-quality care for dogs is evident in every aspect of its operations. From the welcoming and clean facility to the knowledgeable and caring staff, Play all Day truly prioritizes the well-being and happiness of its furry clients. One of the standout features of Play all Day is its focus on individualized care for each dog. The staff takes the time to get to know each dog's personality, preferences, and needs, allowing for tailored care that ensures a positive and enriching experience for every pup. This personalized approach sets Play all Day apart from other dog daycare facilities and creates a warm and welcoming environment for both dogs and their owners. Overall, Play all Day is a standout dog daycare facility that truly values the happiness and health of its canine clients. I am proud to be a part of such a dedicated and caring team and grateful for the opportunity to work with such wonderful animals and staff. I highly recommend Play all Day to anyone looking for a great daycare to work at. 

My company partnered with Pet Resort Hospitality Group last fall, and at first, I was a bit skeptical that things would change for the worse, become more corporate, and we'd focus more on making money than caring for animals. The opposite has happened! They've been so focused on how we can improve the work that we do daily to care for pups, grow as pet care professionals, and build great facilities. They're focused on "unreasonable hospitality" - the idea that we can and should take incredible care of our human and animal customers. If you're looking for a career in pet care, look no further. Everyone here is fantastic and I'm excited to keep growing with them. 

The onboarding process at this facility is highly unorganized, and new employees do not receive the training necessary to succeed. Management and training staff communicate poorly, creating a stressful and reactive environment rather than an educational one. There is very little patience for minor mistakes during the learning curve; instead of coaching new hires on proper procedures, management relies on immediate termination. I would not recommend this workplace if you are looking for a supportive or structured environment to learn a new role or just simply if u looking for a job u want to actually keep

PRHG cares about continued education, identifying employee’s strengths and developing career paths to utilize those strengths across the platform. They have created a culture that is comfortable, inclusive and fun to work in, while also presenting challenges and assignments that help to grow each individual. Co-workers feel like family and can rely on each other for support and advice. Add all that to high quality pet care, and I highly recommend PRHG for any professional in the pet industry. 

PRHG is a place where pets and people are equally cared for and invested in. Upper management is uniquely talented in finding talented people who share their core values of care, compassion, positivity, and safety. The investment they make in their employees and growth opportunity is unlike any others found in the industry. I look forward to the future for PRHG and any one who is lucky enough to be a part of the team.

So far, my experience with this company has been great. I have several opportunities to move up in my career here and look forward to continuing my career with this company.

Management wasn’t very good and couldn’t keep staff on the team. Not much training done. Very stressful and intense. They care more about the dog’s safety than their own employees safety.

PRHG is a solid company that cares about their staff and the pets in their resorts. Its refreshing to have peers to speak with across the country...the support is real

It seems, based on their policies, they only care about profits. Employee moral has gone down since they took over, staff are leaving and clients are leaving. Dogs are not a priority. Really disappointing. 

Top Job Titles	Average Salary
Adventure guide 30 salaries reported	$15.22 per hour
Guest service agent 16 salaries reported	$16.20 per hour
General manager 5 salaries reported	$57,500 per year
Dog trainer 5 salaries reported	$19.80 per hour
Dog daycare attendant 2 salaries reported	$13.50 per hour

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