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Peterman Brothers

Let me start by saying I'm not trying to talk badly about the company in any way. Everyone I worked with was great and very nice to work with, however, here is my personal experience to let you decide 


When I started with them in January I went to their Electrical Top Tech Program I was made to sign a contract and told their school was equivalent to a $10k education program that I would do from one of the other accredited schools.  This was not the case, the school had multiple issues with how the education was taught, and the "simulation lab" was a joke.   It did not prepare you for much of anything for fieldwork.  


 When I got out in the field I was told I would not be on call. That was a blatant lie by the company, there were multiple weeks in a row where I would be ready and dressed in my uniform at 7:30-8 a.m. only to be told to either clock out or not clock in and wait until 10 a.m. to see if they could get a job for me. that is on a call with no pay!!!!

There would also be days when I would be sitting doing nothing until 2 or 3 in the afternoon and made to drive an hour away for a job after 4 or 5 p.m.   That's not a good work-life balance when you have 2 toddlers.  Also, most of the office would have gone home by then so if I needed anything I felt like I had very little support 

I also felt very pressured into selling services, there were a few times when the customer told me that they didn't want an estimate for repair at that time but the " quality manager " would still have me provide them with more than one estimate for a repair they didn't want at the time.  

So I would avoid this company if I were anyone thinking about future employment with them.  
They're just trying to go the company but they are growing too fast and buffing out the bumps in the road later. 

I would like to see them grow however I feel right now they're going to grow themselves right into the ground felt there was little support. 

Company grew so large rather quickly. Which is a good thing at the same time it lost a lot of the customer experience. The call by call system forced a lot of techs to leave due to being trained how to manipulate the customer into buying things they didn’t honestly need.
   The amount of work is astonishing for a company this big went from 40+ hours to 10 hours a week barely for over 4 months I was forced to leave to take care of my family. They give all the workload to those who will push sales ie their “spec op” teams. Their pricing is out of this world when it comes to charging a customer $320 for a capacitor 0.0  they also don’t give their techs any commission except for turn overs or if they reach an insane weekly amount but don’t worry if you aren’t spec ops you will never get the opportunity to make it. Sell sell sell most of your sales go to the call by call coaches anyways as they make a portion off of everything you as a tech sell while you go broke. They are beyond overstaffed for hvac. They want you to call your first call in the am and you don’t get paid until you get there at 8am. That means if your first call doesn’t answer guess what you’re not getting paid to sit as they take 45min to 1hr to get your call confirmed. Dispatch is unsure on what they’r doing they will send you 45 min one way to send you an hour the other then back to the same part of town, your last call of the day is guaranteed 45/1hr from home and you won’t get paid to drive that either. 

I worked.for Peterman for almost a decade. The retention rate is by far the worst part of the job. Don't get me wrong they are a good company to work for. I myself was given to many chances and unfortunately had to go our separate ways. Most of the negative reviews on here are probably people who just didn't follow directions. The company is growing a rapid fast and that's good. Opens more opportunities and more knowledge. Only downside is long term employees don't get any opportunities of advancement. Every one has that first initial drive when they hire but when you cycle bosses like the flavor of the week it's hard to find your place. Thier are cliques within the department and if your not part of it, we'll your stuck in that position. I watched a guy make top revenue for 8 years a very very solid employee and they gave a 1 tech year into the trade of field supervisor that struck a nerve.they say numbers don't matter but as you can see you be the judge.. Its a good company means well just with growth comes corporate mentality. Just remember ask what's the longest person working their in your department, if it's not long, don't waist your time. Just means next guys is in line. Hope this help mean no disrespect to Peterman.

This company is the product of growing too quickly for the sake of greed and profit. They do not live by their core values and do not practice what they preach from an employee culture standpoint. The president of the company says that it’s important to grow your people and to promote from within but Peterman provides zero support when it comes to additional training within the role you’re in, especially when working in the office or in a mid level management role. It’s mostly a sink or swim mentality and if you sink then you’re out immediately. This is not characteristic to the family like culture they portray. 

 The majority of their technicians are highly inexperienced and are taught that sales are more important than knowing the technical aspect of the role, and if you are not selling then you will not get hours. 

The benefits are not great for what the size of this company is, but the work/life balance is probably the greatest perk. 

Overall, l would not recommend this company as a service nor as a place to work.  

I started at this company and a lot of their processes were convoluted. Providing examples and solutions were not enough to convince anyone until a few months in. I’ve survived 3 managers in my position, and I’m one of two people still in my position or at the company out of everyone I started with and I’ve been there a year and a half. Instead of doing what they preach about growth and improvement of their staff, they are clearing them out for stupider models that they can pay less to produce poorer quality work. We have more people on my department now than ever, and I’ve built a position and department just for it to be given away to someone who is willing to blow smoke up more people’s bung holes. My schedule has been expected to change in less than 24 hour notice AGAIN. Everyone is so busy trying to reinvent the wheel that they forget the system needs to function TOGETHER then it’s done. That and you know... 3 write ups in less than a week on situations that are 100% grey without easy access to management is acceptable these days I guess? Targeting is riddled through this company and widely accepted. I go in to do what is asked of me, not to be my own lawyer on top of it.

I was the first service electrician to come in to the Lafayette branch. I generated a good amount of revenue for the company my first year. I had a run in with corrupt law enforcement on my day off. I followed company policy reported the incident and was let go after an inventory of my van and tools.. I was not offered any time of rehabilitation that I was needing . The charges I made bail for were all dropped . And I was let go from the company . I didn't get a pay out on revenue bonus for that month on work that I sold . I was missing a bunch of tools after they inventoried my van . I was not paid out. For PTO time I still had available .. Now with that being. Said , everything else was a good experience , If you are young and driven and have an opportunity with this company take it . The negativity that I'm addressing was my personal decisions and the outcome of them.. Dispatch for this branch was very helpful in answering any questions. I had my first few months working here .. Keep your nose clean and do a good job and you can make something of yourself here.

Majority of the similarly scored reviews already left convey the same sentiment I have towards this company. To summarize: Micromanagement is heavily abused often leading to good employees being punished for others poor performance. It is sink or swim when it comes to how you fit in with the culture here and the politics involved with the promised “growth” is but an example of that. Values that were once important are no longer followed and are instead for show. You are coached to recite company values at any moment but those that enforce the recitation do not follow the values themselves. Upper management and the brothers will tell you every day, “the growth never stops!” 
but in the end that humble brag is their biggest downfall. Financial growth is all they care about.  Without the needed improvement it is growing to be a bigger and bigger mess. 

Working at Peterman Brothers has been nothing short of a nightmare. The micro management is so prevalent that people will just up and quit! The phone calls that we receive are either calls for service, customers complaining about technicians or price, or calling about something being damaged in their home. The phone calls are recorded, and the manager and team leads listen to all of them. People get written up for not meeting weekly call/booking numbers. This company charges very high prices for work from unskilled technicians. The management team are all friends and those individuals not trustworthy. Very few chances at promotion or the ability to change departments. The turn over with this company is extremely high.

I was with this organization  for several years. It began as a smaller company with a beautiful vision and ample opportunities. However, as it grew and even doubled in size in 2022, it faced challenges. Unfortunately, this growth led to mass layoffs and a decline in morale. The once vibrant culture has shifted, with limited opportunities for career advancement and low employee engagement. While the company was founded on strong values, it now seems driven by narcissism and nepotism. Witnessing talented colleagues being laid off due to empty promises and a lack of opportunities has been hard to witness. I recommend that anyone considering their career path carefully assess their options, as this company may not be the best fit for personal and professional growth.

No set hours. They will keep you working for however long they want. Long hours, bad pay. Peterman Brothers does NOT care about your work-life balance, just upselling a job. They will make you sit around for 5 hours just to rack up a bill. This company is bad. Certain departments refuse to do the dirty work (even when it’s their job) and someone else like you will have to do it! You’ll do work for other people and get no reward from it. Youll be stuck on the lowest tier, doing the highest tier’s job. A lot of things need to change with this company. They struggle keeping knowledgable salesmen, leading to many mess ups for all the other departments. Not to mention the lack of communication from management. If you have a family, don’t work here. You will be better off joining union.

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