registered nurse

Peterson Health

I worked in this hospital's Operating Room, cleaning/sterilizing the rooms after operations and making sure equipment was prepared and organized. 

A typical day at work for me began after the morning's first surgery. The type of surgery would dictate what kind of cleaning needed to be done following. A no-incision scope or colonoscopy required minimal cleanup. A hip replacement or other orthopedic procedure required more thorough cleaning, which would include mopping/sterilizing the floors, cleaning the beds/equipment. Emptying the bio-waste and trash containers and replacing the bags. Making sure the equipment in the room was clean and ready for the next surgery.

In a workplace that prioritizes a clean, sterile environment, this job required organization and attention to detail. This job taught me how to be cognizant of how my work affects other employees. 

My co-workers (nurses and doctors) were very friendly and were committed to making the patients feel comfortable, and to performing their duties with great care. 

The hardest part of the job was keeping up with the many surgeries that could be finishing at a single time, and making sure the rooms were cleaned in a timely manner. The most enjoyable part of the job was being a part of a team of doctors and nurses, and being able to see surgery first hand.

No work life balance...I was constantly asked to work crazy hours nights and days flipping back and forth without regard for my family or children. We were ALWAYS SHORT STAFFED and staffed with nurses that should still be training and that were still asking for training. 
...no retention program...friends that have worked there for 20 years gone because they offended someone by getting to the point...seriously? We are saving lives here people...not playing patty cake at Sunday school. 
The management has no appreciation for critical thinking skills. They expect you to stop everything in an emergency while trying to save a life and use your best manners wasting precious time of a persons life saying..."oh could you please hand me that unit of O+ blood while my patient is bleeding out and thank you so much and how is your day?"
The CNO is burned out and hates her job and it is obvious to everyone. The new director of Women's Services came in from a big hospital and decided she knew everything and we were all a bunch of idiots and proceeded to treat us as such.
It was demeaning and depressing. 

HOWEVER....I DO WANT TO SAY I WORKED WITH SOME OF THE MOST AMAZING DOCTORS, NURSES, MIDWIVES, & TECHS...THEY ARE AWESOME.

A typical day consisted of getting to our desks and calling Insurance Companies for statements not paid or statements declined.Call the doctor's office to get correct ICD codes or whatever it was to get the bill paid for the patient. Write up Appeal Letters to fight for pay-ment.Work off of a graph that had all the Insurance Companies used by the patient. Call patient's if the insurance information was incorrect and re-bill. Answer calls from patient's or nurses ,doctor's and follow up on the problem. Co-workers should of all been doing their own work and we were in a room with man made walls in between us. I learned how to communicate with people , even the angry one's.As for management she stayed in her office visiting with her friends for most of the day ,we could go in the office if we had questions. I loved my job and did not get up with the not wanting to go to work attitude.

Peterson was a horrible place to work. The facility is nice and they like to pretend like they are this nice big family. The truth is that it is a big bureaucracy. They DO NOT care about their employees. I was paid ten dollars less per hour than my previous job under the assumption that I would eventually get a raise. When my one year came around they told me they don’t give raises until October! Which means I would have to wait two years for a 50 cent raise! They overload patients on you and expect you to finish documentation that same day leaving you to complete documentation late at night. The “free” doctor visits they claim you get with their insurance is a big lie, you pay $800 a month and then still have to pay for you doctor visits and lab tests. Training is sub-par. They train their employees after the fact and discipline first. I will never work for an unorganized organization like this again.

My experience at Peterson Health was disappointing overall. While the organization is family-friendly and there are many hardworking employees who genuinely care about patients and the community, I struggled with the leadership and direction of the hospital over the past year.

Since the current CEO took over, the culture, communication, and overall operations have noticeably changed, and not for the better. Leadership felt disconnected from employees, and I did not feel supported by management or senior leadership in my role. There seemed to be a lack of transparency, accountability, and strong leadership presence throughout the organization.

Unfortunately, because of these issues, I would not recommend Peterson Health as a workplace at this time.

I’ve been with Peterson Health since 2017, and it’s truly been a great place to build a lasting career. During my time here, I’ve had the opportunity to grow both personally and professionally, earning my Associate’s degree in 2018, my BSN in 2023, and now completing my MSN in 2025.

Peterson fosters a supportive environment that encourages continued education, professional development, and teamwork. Leadership genuinely values employees and provides the tools and resources needed to succeed. The culture is positive, patient-centered, and focused on delivering excellent care to our community.

I’m proud to be part of an organization that not only serves its patients well but also invests in the growth and success of its people.

Learned other skills beyond doing secretarial work such as EKGs and EEGs. Which improved department efficiency. My director and supervisor were easy to work with and willing to listen and make changes within the department when necessary. The hardest part of the job was staying up with paper charts, but that changed when we changed over to the EMR and moved the client's charts to Medical Records where they belonged for easier access for the client and to be HIPAA compliant. The most enjoyable part of the job was being able to work as a team everyday and get all of our needed tasks done.

They understaff units and make no effort to hire more people. They constantly float you from your unit to go work on the understaffed units. The entirety of the pandemic has been severely mismanaged. There are no incentives or any form of hazard pay for working with COVID positive patients. The only reason I stayed as long as I did was because of the few good coworkers there. A large number of employees are leaving all at around the same time, and management and administration either isn’t noticing or doesn’t care. Overall morale is low and they aren’t doing anything to improve it.

Great place to work with a lot of opportunity. I worked in the food service and it was like a family environment. Could get very busy and fast paced but everything ran smoothly. If you want a job that keeps you on your toes and provides opportunity for growth, this is your place. They let you determine your success in that if you show up ready to work and with a good attitude, you will be provided with opportunity. If you don't like working there, it's probably you and you probably need to evaluate yourself. You are given every opportunity to do well. Only left to pursue a different career.

The environment is definitely focused on nurses as preferred employees that were part of a multi-disciplinary team. My experience included a perceived favoritism on the  part of management not only towards nurses but being part of the local population as opposed to others moving in from an outside location. Management was inexperienced and would  benefit from supervisory training and mentoring from knowledgeable superiors who are aware of the assets received from developing an inclusive work team environment.

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