physical therapist

patient care coordinator

physical therapist assistant

clinical director

exercise physiologist

Phoenix Physical Therapy

When working at Phoenix Physical Therapy, every day is a fun day. There are many interesting personalities that filter through the clinic each and every day. On top of this, there is a very chill and relaxed culture at the clinic.  Everyone employed here genuinely loves their job and works hard every single day. I am yet to have a day that I disliked working for Phoenix Physical Therapy. I have learned so much from this job, including life skills around operating new technology, social skills when it comes to interacting with patients, and most importantly, how to give good physical therapy.  The clinic director of both branches within DC is one of the most compassionate and hardworking people I have ever met. He hired me after I interned with the clinic for the good part of a year. What is nice about him is that he is never wrong, intolerant, or short tempered. Despite this he often works from 7am to 7pm never turning down his charm. The hardest part of working at this clinic is that it will be a little crowded and fast paced, as it is always fully booked. The most enjoyable part of working here is the environment. Every day I manage to finish all of my work while having an enjoyable time. Sometimes the patients even bring in food for the therapists.

Improper grammar for limited space: Immediate coworkers & supervisor are amazing (for the most part-each location can vary)! Former company merged with this one & previous owners had to have been duped! Upper management is TERRIBLE! Work harder, do more, but they don’t want to pay you for it. No thank you for happy patients, just harassment to “get your numbers up”. Corporate greed at its finest, with NO care for patients or hard working staff. Constant emails about “numbers”. Pointless trainings with multiple people causing difficulty to ask questions or get “good” training. Don’t want to pay therapist for doing notes, they’re expected to do that on their own time. Good therapists are unappreciated, as is good clerical staff. Clerical staff is considered “a dime a dozen” yet no appreciation for hard working clerical staff. Staff is quitting like crazy, yet instead of corporate looking at themselves, they harass staff. Don’t you dare point out issues, you’ll be reprimanded rather than upper management stepping back & rethinking things from staff view. Lots of overpaid, useless corporate employees while the ones doing the hard work get ignored or belittled. “Kids” fresh out of college get hired at higher rates than seasoned workers who have proven their worth because “numbers” aren’t good enough. 

I love the interaction with the patients.  being greeted with a smile & a good morning starts my day off great!
The training was good and what makes it even better is when I do reach out for assistance, someone is there, even shadowing on my computer is an option.  
The management is sincere in listening to concerns or complaints, asking for ideas, discussing, not just telling me what to do.
The hardest part of the job I would say is being short staffed and trying to fill in for another clinic at the same time. The reward comes afterwards when I realize that taking care of both clinics for the day was successful! 
 I enjoy working with people & the interaction is wonderful, that would be the most rewarding part of my job, see the patients feel better & heal.
I know that no place of employment is perfect, Phoenix is pretty close. The only reason that I did not rate this company a 5 is because there is ALWAYS room for improvement, no matter where you work.

Corporate only cares about their numbers, not patients or staff. Emails roll in daily regarding how many patients need seen to hit the quota, never is there any communication asking about patients or staff well being. The “teachers pets”  (pathological liars/kiss ups) get promoted & praised, the rest of us get hounded non stop to do more, but hey, you’re not allowed to get overtime-Unrealistic expectations. Never does any higher up come to an office & spend any time to see what is actually going on within the office walls (the progress made w/patients care. You could have a pt who’s not supposed to walk again & help them heal & walk but the real question is, did you make the company enough $ doing that?). Most staff members are miserable due to exhausting case loads & demands. Morale is low day in & day out. Our former company was bought out by Phx & employees who’d been there for 20 yrs quit after a year or so of Phx taking over. What’s that say? 

I did enjoy some parts of this job. Interacting with patients was mostly pleasant. 

The benefits are fair. As a PCC I was expected to continue to add more tasks while not seeing in pay increase. Overtime is not offered and there are no chances for advancement. Raises are minimal and Management does not care. Physical Therapist are only expected to do PT stuff and have very little knowledge of insurance/ benefits of any type leaving all office work (laundry and cleaning included) up to the PCC. While taking off of work was easy, all of the office work that piled up while on vacation would be waiting for me when I got back. It made taking a vacation pointless. Lastly, the PT was the Office director. However, knowing very little about insurance/benefits really made him seem under qualified for the job.

I worked at Phoenix PT for almost 2 years. At times it was stressful due to being short staffed and Covid19 but I did enjoy my job. I loved working with the patients. Upper management was difficult to deal with, they expected too much out of a small clinic and ruined morale. When I moved on from this job I was expected to give one month notice, apparently it was in fine print of the contract. I "broke contract" so I was not paid for my remaining PTO. Overall, my direct supervisor and my coworkers were great. 

Working in an environment where it's peaceful and less stress is always a plus.   I enjoyed setting appointments for patients, receiving them as they came in for their appointments and taking them into the room to check their vitals and basically see how they were doing before the therapist walked in to see them.    I really enjoyed this job because I was able to help people and make a difference in their health.  In this position I not only worked hands on, but I also learned to do the billing for the office.  I called insurance companies for authorizations, benefits.  I prepared time-cards for the clerk and myself.   I made sure the rooms were fully stocked and linens were washed and clean.

From the moment I shadowed a therapist at Phoenix I knew I wanted to work at this company. When I finished school, I was able to get a job with Phoenix and have been here for almost 3 years now. I have never worked for a company where everyone is treated like family, people appreciate you, and are willing to teach and give feedback in a proper manor. Everyone works as a team to achieve a common goal. On occasion I help fill in at other offices, sometimes it can be nerve racking to walk into a different clinic, but everyone is welcoming and helpful it feels like I never left my clinic. Your hard work does not go unnoticed at Phoenix.  Immediate and upper management take care of their employees and make sure everyone is happy and to lend a hand. 

Good work culture, they say what they mean, no tricks that you find out later on.  I've been a therapist for decades and this is the best job I have had in a long time. Better pay, they don't ship you out to cover other clinics, they honor holidays, and they don't micromanage. Professional, ethical, the clinician is in charge of their schedule, not the front desk or someone else watching via the computer. Clinic Director is open-minded, deals fairly with any issues that may come up. They encourage productivity yet a manageable therapist:patient ratio, not  the 'factory' mentality like so many Physical Therapy companies nowadays. 

What is the best part of working at the company?
It’s very much like a family atmosphere. The patients and staff get along great. The patients feel very comfortable there. The staff is also like a family. Everyone works together and supports each other

What is the most stressful part about working at the company?
It can be very busy. The patient care coordinators are given a lot of responsibility. They not only do administrative duties, but they also help the therapist in the gym. While it can be hectic sometimes, it’s nice. The PCC is nit stuck at a desk all day. The OCC gets to chit chat with the patients and gets to know them. 

What is the work environment and culture like at the company?
It’s very tight knit. It is like a family. There is always support

Top Job Titles	Average Salary
Physical therapist 49 salaries reported	$86,306 per year
Patient care coordinator 28 salaries reported	$19.40 per hour
Physical therapist assistant 11 salaries reported	$29.36 per hour
Clinical director 8 salaries reported	$96,250 per year
Exercise physiologist 4 salaries reported	$22.00 per hour

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