laborer

machine operator

assembler

forklift operator

warehouse associate

Phoenix Services LLC

The Branch Manager of Ann Arbor, MI does not provide a comfortable work environment. The office yields a high turnover rate, loads of stress and little reward for internal employees. 

As an associate you are held under scrutiny for every decision you make, punctuality, and attendance.  However, I did find that management is not held under the same guidelines and on many occasions would cross the professional lines of respect.  For one example, political topics would often be the discussion of the morning whether you choose to participate or not. If you were found not to agree with the manager on any issues, you were often ostracized by her or worse terminated in days to come. 

Unfortunately, associates at this office are often pitted against each other which led to friction when trying to accomplish a group task. 

I personally enjoyed the work, my clients, and my employees. I received numerous praises and thank you's from those I came into contact with which I was grateful for. However, the distractions caused by senior management of this branch were overwhelming.  Mostly, the fuss was over her inability to trust her employees, be respectful of others views, and not micro-manage every issues (I mean every). 

Phoenix Services does provide great customer support to many of its clients, employees and temps but this one particular branch (Ann Arbor) is one more comment or action away from parting ways from their manager.

What is the best part of working at the company?
One of the best parts was the training of different equipment the chargers for a body more experience for advancement either in the plant or over the road whenever the steel industry production was high they offered you the opportunity for overtime sometimes more than you can handle.

What is the most stressful part about working at the company?
One of the most stressful portion of the job was meeting the requirements of the steel industry production since it was our job to keep up with production anytime something needed to be transported this is why we were there of course a lot of the locations had high restrictions on them and tight spaces to enter an exit with an 18-wheeler in one of the high demands was there could not be any near misses or accidents

What is the work environment and culture like at the company?
That's all depends on what part of the plant or outbound operations you was attached to only plant side totally cutthroat everyone chasing the overtime trying to disqualify your competition so they can get the overtime on the outbound side it was a hold out of your control it was all co-dependent on the shipper.

Very poor management.  Managers talk to their employees like they are trash.  They do not appreciate employees at all.  You are just a number.  Managers take the bonuses and have a Christmas party but employees recieve no bonus and are not included in Christmas party.  Managers think it is ok to get in your face and yell all the time.  Will accuse anyone standing there of doing things before actually checking the cameras to see what may have happened.  People quit left and right and employees have all threatened at some point to hit one of the managers due to how they treat people.  Had the same uniforms for 6 years.  Would not replace them. Felt like a bum going to work everyday with clothes with holes in them. Toxic work environment. Had to get out.

This company has a Horrible HR department that is just one thing. Management if inept. They have people train you, that have no clue what they are doing. They are unprofessional, using God's name in vain and cursing daily. No one is professional there. I should have known their was an issue when the people were calling about non payment of property rental charges. They were three months in arrears when I got the call. Most third party cut them off on a regular basis. Very unprofessional. Also they will still your vacation from you if you leave.

Job hours are from 5:00 until 6:00. Shift work days and nights. I am responsible for conducting a crew of 12 people with the responsibilities of packaging stainless steel coils and stainless steel sheets in a safe and productive manner. I also conduct the loading of semi trucks to be loaded and unloaded. I conduct safety meetings, quality assurance, time managing, inventory management, training, paperwork, preventive maintanance, crew meetings, verifying out going loads, and any assistance needed by Thyssenkrupp Services.

Fast pace. Hard Work.. needed to be more efficient in providing parts for working on equipment. Hardest part of the job was not having the communication between worker and supervisors. when hired in the overall view was to be a good working environment but after working there, the communication and respect for the workers was not there. felt that mostly since it is a company owned by non US citizens possibly the respect and understanding of daily work was not communicated well. Loved mostly that I was able to support my wife and myself until the company filled bankruptcy 

What is the best part of working at the company?
The local team and the support from corporate.

What is the most stressful part about working at the company?
24/7 operations in a very demanding environment

What is the work environment and culture like at the company?
Entrepreneurial with a focus on Safety and Customer Service 

What is a typical day like for you at the company?
Reviewing all safety, environmental and operational concerns and developing a plan to meet and or exceed all goals.

Most days were hectic. Didn't ever had the necessary parts to do even a basic service. At the NAS site management isn't on the same page with other departments. Safety was atrocious until a very serious injury occurred then it became a priority. Great co-workers. Paid holidays, vacation, boots and uniforms. Good insurance.
Overall, not bad, but be careful and stay alert.

What is the best part of working at the company?
It was freaking amazing I couldn’t have asked for a better place


What is the most stressful part about working at the company?
Absolutely nothing at all it was great


What is the work environment and culture like at the company?
It’s was excellent  and so were the people

What is a typical day like for you at the company?
Busting tail and taking names making the day go by

If working with inadequate equipment with an incompetent management staff is what you are looking for, then look no further. Oh and with the busted schedule, I hope you hate seeing your family and friends too. The only plus to working here was the high possibility of being hired by NAS, but that's gone, because of a hiring freeze. No bonuses, no raises and no competitive wages.

Top Job Titles	Average Salary
Laborer 96 salaries reported	$17.28 per hour
Machine operator 73 salaries reported	$18.97 per hour
Assembler 25 salaries reported	$18.43 per hour
Forklift operator 32 salaries reported	$18.34 per hour
Warehouse associate 10 salaries reported	$16.00 per hour

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