emergency medical technician

paramedic

emergency dispatcher

van driver

accounting specialist

Physicians Ambulance

Like any other interfacility transport company, you will be busy. We run anywhere between 5-11 calls per day. The pay is on average for private ambulance. EMT ~19 Medic ~23, great shift differential. You work 12 hours shifts, on a rotating schedule (On Monday/Tuesday, off Wednesday/Thursday, On Friday/Saturday/Sunday, then switch on and off dates the next week). However upper management is god awful; two people in specific. They pride themselves on a “family environment”,  while degrading employees. If you aren’t one of their favorites, you have no opportunity for advancement. I have personally seen employees who do not provide correct patient care, text while driving, and break numerous policies be promoted over employees who do their job well. They will question every move you make, and accuse you of lying. Ambulance has a camera in the front to record driving speed, following distance, and if your phone is in hand. This leads to employees placing phone in risky spots to avoid the camera. They are not training new medics/Emts, even after they ask for more training. It’s mostly about getting bodies on the road so they can make more money. Not about patient care. Upper management is aware of the flaws and refuses to make changes to keep their employees. I was very excited to start here. I enjoyed my coworkers. I enjoyed the job. However two mangers in specific ruined my time there, and refused to take accountability for their flaws and disrespect. EMS shouldn’t be afraid to call their manager, they should be met with guidance. But at Physicans Ambulance you will have a manger questioning every move you make, and accusing you of lying when calling for help. 

Worked for the company for four years before leaving. Coworkers were mostly all great to work with. There were a few bad eggs like any workplace, however I genuinely enjoyed my coworkers. Still talk to them, even after leaving the company a few years ago. Management was and still is problematic. They care about money above all else.  The will talk down to you, often and have a superiority complex. Often they would threated to fire you if you, if you tried to refuse a non emergent transport that would hold you over past your shift for a considerable length of time. Company policies were more of a suggestion to management but as a employee if you tried to hold management accountable to their policy you would be met with resistance or threatened to be fired. The ability to work events was nice as it broke up the monotony of the road shifts, however often times it was not worth it. Long hours, average pay. They will sell you the idea of advancement , but unless you are willing to drink the company kool-aid there are no advancement opportunities. It is a half way decent place to get your feet wet and get some patient care experience but not a place to make a career. 

You do not get off work on time. In a two week period of work, I went over my scheduled shift every day I worked (and this was common). Most of the time it was by hours. Runs were always miscalculated and times were always off for arrivals times. They will give you a run an hour before your off time, arguing that they gave it to you when you were 45 min away from the hospital to pick up and it was discharge to home run. In a day, you could be asked to deliver an ambulance to a location two hours away, join a crew there and run around Youngstown for two runs then be sent from Youngstown to Cleveland and then finally—an hour after your off time, you will be sent back to your home base so you can leave. That made me more than two hours over my shift. Then they won’t have a partner for you the next shift and you’ll be asked to come in hours early. What a joke 

Physicians puts forth more professionalism than other private agencies in the area and the management has been trustworthy in my experience, as well. That said, like any private EMS, you will hear the typical complaints from employees, such as low wages and hold over issues. When compared to the other job options, I am overall content with this trade off.

Competing agencies are unprofessional from what I've seen and do not have the appropriate equipment or reliable vehicles. They pay employees slightly better, but this seems to be money that should be invested in creating a more professional environment with adequately stocked and maintained equipment.

There is nothing glamorous about it, but if you're fresh out of basic school this is a good place to start. You'll learn quite a bit in a short-period of time. 

Typical shift is 8 or 12 hours though 24 shifts are available. Expect to add about an extra hour on average to your shift 85% of the time as hold-overs are frequent.  

Management is good enough, but nothing special. 

Hardest part of the job was dealing with incompetent partners which shifted most of the work to you. Other downsides included dealing with ghetto/trashed/hoarder homes, lifting bariatric patients. 

The job could be enjoyable as over-sight is low, and crews are left to do things their own way within reason of course.

While at physicians ambulance you will find that they will use whatever card you hold to the fullest potential; I found this very good as I was trying to gain good experience. Working at physicians will teach you good patient handling skills and communication, this is a fantastic place to work as long as you don’t mind being tired and you have the drive to learn as much as possible. They offer infinite amounts of CE to push you further ahead with your career! If physicians had adequate staffing it would make it much more enjoyable, here you can expect to run 5-10 calls in a 12 hours period. The only downfall was that they pay is not on par with other companies although I believe they are looking to improve.

My direct supervisor was very mean and did not support her team. She threatened to suspend me for 3 days because of a documentation mistake I made when I was new. That was insane and should have been a teaching moment instead of a threat over something that wasn’t that big of a deal. I also had to work alone over night and it was so busy I could not even use the bathroom in a 12 hours shift. The CEO at the time never even met me in person, but called me to complain when calls rolled over to his phone when I, a single person, was expected to take calls on 3 phones that held 2 calls per phone while keeping track of all of the EMS crews. I’ll never let a job treat me like this again. You’re not treated like a human, your just a body to do their work while being underpaid. 

The road crews are often great, very seldom do you meet a bad one however management and the president truly only care about themselves. They will down talk you behind your back and no matter what they say there is no advancement opportunities. They tell you a bunch of great cool stuff but it’s all lies. The pay is terrible. brand new people make more than people who have been there years. It’s okay to start out but if you want to do emergency anything then this isn’t the place for you. Raises are non existent and there’s no employee recognition. You also pay taxes for cities you don’t live in and dispatch doesn’t care about the road crews. 

I have been with Physicians Ambulance for several years now. In that time, I have seen consistent steady growth through the ebbs and flows of the healthcare industry. Physicians invests in their employees with monthly Con-ed, modern equipment, and iPad charting. The ability to work closely with Cleveland's major sporting teams is Awesome! I generally enjoy my co-workers and value the experience received.

PAS is a great place to start off while learning and continuing to learn skills / other important prehospital care skills. I have learned many significant skills and patient care techniques which I will carry with me for the rest of my career as a first responder. Though sometimes work may be a drag (bariatric home discharges XD), I am very happy to be at PAS on a nearly daily basis.  I would also note that working as a “part timer” has been great/ my schedule is flexible and I’m able to do other activities and live life outside of work a little bit.

Top Job Titles	Average Salary
Emergency medical technician 32 salaries reported	$23.77 per hour
Paramedic 32 salaries reported	$31.06 per hour
Emergency dispatcher 4 salaries reported	$21.50 per hour
Van driver 2 salaries reported	$18.50 per hour
Accounting specialist 1 salary reported	$21.50 per hour

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