donut maker

crew leader

donut decorator

general manager

assistant store manager

Pinkbox Doughnuts

Here's what you should know before applying:

Management:  Unfortunately, the owner and Chief business officer create a stressful work environment. They tend to yell and belittle employees, and there's a general lack of respect for employee well-being. One word to describe them, disrespectful… all around. 

Work-Life Balance:  Work-life balance is nonexistent. Expect calls early mornings, late nights, and even on your days off, often for unimportant matters. No respect. 

Time Off:  Getting vacation time or PTO approved is a battle. It shouldn't be this difficult to take a well-deserved break.

Disorganized:  There's a lack of clear processes, which leads to delays and inefficiency. Getting anything accomplished can be a frustrating!! Especially when those two hold everything up - yes EVERY SINGLE DEPARTMENT needs to get approval from owner of the company or CBO even if it’s $5 to $100 it’s mind boggling, not even head of each department gets to hold their budget accountable.. 

High Turnover:  The reputation and work environment contribute to a high turnover rate. This creates instability and makes it difficult for the company to function well. I can’t tell you how many times i had to train new hires within the span of 4 years i have been there i would say a good about 20? I can’t remember my mind is foggy trying to black out the trauma. 

Look Elsewhere:  It's best to consider other opportunities. This company is not to change its toxic culture, and your health and well-being are more important than any job.

Don’t say i didn’t tell you so 

Working at Pinkbox is… chaotic in ways you don’t understand until you’re in it. The brand is fun, but behind the scenes everything feels rushed, last-minute, and inconsistent.

Training is basically “watch whoever’s around and hope for the best,” even if that person was never trained properly either. Every store does things differently, so what’s considered “right” changes depending on which manager you ask.

Communication from leadership is unclear and constantly shifting. Expectations change without explanation, and trying to ask for clarity just leads to more confusion.

Favoritism is definitely part of the culture. Some people get opportunities, others get ignored, and it’s not based on effort or performance. And when opportunities do come up, it often feels like you’re being set up to fail because goals move around and the support isn’t there.

The constant movement of product between stores is another headache. It’s unorganized, makes consistency hard to control, and you usually find out about transfers after they’ve already happened. You’re still expected to keep everything looking perfect anyway, even when the real issues come from the system, not the people doing the work.

Pinkbox could be a great workplace if the structure matched the workload, but it just doesn’t. It’s fine if you need a quick job. It’s tough if you want stability, fairness, or real communication.


Definitely would not recommend working here if you are career-oriented. Work-life balance nonexistent, high turnover, and very outdated systems. Leadership titles are inflated and not in line with the quality and integrity of work. 

A few use obscene language, which I find very unprofessional but nothing compared to the atrocities I have heard in meetings where upper-management refers to people based on the color of their skin in an effort to reinforce demographic stereotypes. 

Safety was a big concern of mine at the office as outside visitors were able to enter at any time without proper screening. I recall a situation where a homeless and toothless looking man entered our office space and as I was getting ready to hide my belongings and pray that I was safe, I realized that it was just someone delivering flowers for a birthday.

Overall just cheap and low-budget, just like the area the office is located, the infamous parent-company next door, and the doughnuts they sell despite production and quality issues.

Pinkbox Doughnuts is growing rapidly; opening new locations across different cities and states and the best part is that they grow their people along with it! I have learned more than I could have ever imagined working here for 12 years and I continue to learn new things every day. I enjoy working with my colleagues, which have become like a second family. You are not just a number working for this company, you are truly recognized. If you want a ride on easy street, then this is not the job for you. If you work hard, then you will be valued and supported. C level executives are also open to suggestions to improve existing processes. 

This company suffers from a  toxic work environment with incredibly high turnover at all levels,  including corporate. Be prepared for constant micromanagement, even from the CEO  and CBO who talks down to employees. It seems promotions and opportunities are based on favoritism  rather than merit. While they hire experienced individuals, they tend to leave  quickly. Overall, I would advise against working here.
This company has a reputation and it’s not a good one. 
I advise to talk to someone who has worked here for more than 2 years (slim pickings) to get a real insight of this place. 
Please don’t work here for the sake of your mental health. 

I enjoyed my coworkers and how easy the job was. Going to work was never stressful and the customers were rarely terrible. 

I never saw any room for growth and never saw eye to eye with the manager at my location. I guess I have an issue with costumers knowing about promotions and such before staff was ever informed. When I would ask questions I would get nothing but snooty replies. I ended up leaving because of that manager. 

Sometimes I miss the job, free doughnuts and cash tips are nice, but it wouldn't be able to support me now financially. Great job if you want something easy and fun.

Started work with only 2 days of training and was rush into the position as if I knew everything. Upper management was rude at times and didn't make you feel like they appreciated you there. Upper management wanted to find you at fault for no reasons. Even as far as blaming you for there lack of equipment .I wouldn't recommend going as part of their management unless you were a hourly employee. Dont try to be part of management or you will see the nasty & unwelcoming side of the new company that has taken over.

Starting pay is $10-$12 an hour plus tips but, they will keep your tips if you call out or come in late or not give them notice your quitting, money you have already earned from previous days worked they take from you. Toxic atmosphere. The first 3 weeks of my employment I worked 10 1/2 hour shifts without a single break. Requested days off. they will tell are never guaranteed, no matter how many weeks ahead you request them. They fired upper management after only being opened for about 7 weeks. We had least one person per week quitting.

Just an absolutely terribly run company from the top-down. They will put you down as part time  no matter what you were hired on as, then stall/fight you to fix it in hopes that you just give up or quit before then. They will give you 11+ hours worth of work in your 8 hour shift and still tell you no overtime allowed. Never payed tips out accurately. Will have managers tell you to retag/reuse old donuts past expiration to meet deadlines/orders; but will also be reprimanded for following said orders. Just don't even bother with this hellhole.

I've worked here for a few months now and think it is great - there is a lot of growth the managers keep talking about and I have learned how to do other things than just what I was hire for, so I have been able to move into a better roll quickly. Most of my coworkers in the kitchen have been here for a few years, they like it too. There's a lot of turnaround for the front team, the front counter people come and go alot. But if that could be fixed this would be the best place to work in the food industry. 

Top Job Titles	Average Salary
Donut maker 2 salaries reported	$15.75 per hour
Crew leader 4 salaries reported	$13.91 per hour
Donut decorator 1 salary reported	$14.00 per hour
General manager 5 salaries reported	$55,000 per year
Assistant store manager 8 salaries reported	$43,875 per year

Working at Pinkbox Doughnuts: Company Overview and Reviews

Pinkbox Doughnuts

Pinkbox Doughnuts Ratings

Popular jobs at Pinkbox Doughnuts

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected