sales representative

entry level sales and marketing

lead generation specialist

canvassing manager

appointment generator

Pinnacle Home Improvements

What is the best part of working at the company?
You're constantly thrown more things to your plate and constantly seeing change on a daily basis. It doesn't matter how hard you work it won't be noticed and they only focus on your flaws. They are constantly firing people and reminded me daily that I was replaceable. I did way more than what I was hired on to do. They let my coworker steal giftcards and make me feel unsafe in the workplace by her bf and they didn't do anything about it except mock me for being scared.

What is the most stressful part about working at the company?
They add more and more to the workload and always try to find flaws about you

What is the work environment and culture like at the company?
Boring and dull. You're the only person in the office all day while everyone else doesn't have to be there.

What is a typical day like for you at the company?
Constantly stressed and always having more and more added to me. I felt like I was walking on eggshells with the GM and the production manager.

Worked there for over a year. It's sales, you deal with cold calls all the time no matter what they say, often times misleading leads or straight out fraudulent. The ONLY thing they care about is how many demos a month you're getting, if you don't get demo's you have 0 job security. Your set to issue rate can also sink you very easily. It used to be pretty chill, but with the change over to a corporate structure it's gotten a lot more numbers driven with little leeway. People who got out of training were often gone within 2 months, either due to firing because of lack of performance or because they couldn't deal with the utter monotony of the job. 

Other than managerial staff. The employees were extremely messy & gossipy. They literally would have verbal altercations on the sales floor. One got so bad I thought they were going to actually hit one another. 
But i was let go because I couldn’t make sales. They also kept saying it’s slow season. It’ll pick up around March. But I was let go during slow season. I wasn’t even able to witness the ‘pick up’. I wasn’t worried because my new job started that very next day. 

Employees were always sick and claimed it wasn’t covid. But would come back saying this or that person in my home had it. So overall, it’s not a safe environment; health wise or for job security.

Pinnacle is growing.
 This is a results driven company.
 Training is improving, but lingering issues are creating distrust. 
Lots of autonomy, but some policies are wearing thin among veteran employees.

Pinnacle is a great place to work, especially for those who are motivated and hardworking. They are open to change and constantly improving. Employees that have been there for years are well-trained and prove you can make a lot of money.  The commission and bonus opportunities are fantastic —your earning potential truly reflects your effort. As a growing company, they are consistently creating new opportunities for career advancement and higher pay. 

Very deceiving in the beginning about how you can make 16 an hour based on commission. They will continue to deceive you about how  the calls will be fresher but it is lost hope. Terrible place to work if you intend on making more than the bare minimum of 12 an hr. You call leads that are outdated to 1 or more years. Ultimately you receive mostly out of service and answer machines despite how many calls you set. Pathetic that this place calls itself a business with such unprofessional treatment among employees.

This job has no schedule it's whenever there is an event they will call you to work. They set up a tent where they invite people to fill out  information ballets for a drawing they never give away. Your job is simply to lie to potential customers in order to get their info so the call center can call them until they buy overpriced home improvements. Your commission if you ever get one is measly $50 at best. Rarely will you get more then that. Your base pay is $12 and you work 20hrs on a good week

They play favorites, and they are also very greedy. PTO policy is terrible if you have a family. They make you take the entire day off and use up one of your 7 yearly paid days off you need to leave an hour early ...for salary workers. No direction from owners until something goes wrong and you are blamed. Also, literally they never notice when you do a thousand things right. They only notice the one mistake, no matter how small it is.Stay far away! Veryyyyyy shady company.

The managers have done everything they can do to simplify the sales appointment process for the reps.  We use much more sophisticated systems for pricing, quote writing and demos than other companies allow.  It drastically helps that we have them because the customer appreciates it.  Management is very supportive in all aspects of the job to be sure that we succeed.  



Expectations of my job/role are clear, pay is fair, opportunity to earn more is available and the people are great to work for.  The customer and the quality of work is a priority; this is nice to see in this industry.  There is understanding/flexibility for family situations.  Since this is not a corporate environment, upper management is not cold and they have a listening ear.  Do your job, maintain your integrity and everyone wins.

Top Job Titles	Average Salary
Sales representative 26 salaries reported	$139,231 per year
Entry level sales and marketing 15 salaries reported	$20.00 per hour
Lead generation specialist 4 salaries reported	$20.00 per hour
Canvassing manager 2 salaries reported	$115,000 per year
Appointment generator 4 salaries reported	$23.50 per hour

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