owner operator driver

truck driver

security guard

owner

Pinnacle-Transport-Group

Most of the dispatchers seem nice but they are horrible at following up and getting back to you.
They have no regard for your time or money.
They count all expenses, even fuel as income for you.
They do not provide a way for you to track your income/expenses; the MiPay system that they use for pay is outdate and not user friendly. You cant produce any type of pay stub or earning record with it. 
I have been stranded without  fuel advance on multiple occasions. Fuel on some of the longer trips can cost $1500 or more so without the advance you have to pay out of pocket which is not easy if you're just starting out.
Trying to get reimbursed for things other than pay is near impossible even when the expense was created due to their mistake.
In most cases, long trips require you to take a short one. most of the short trips do not pay, you will take a loss and be stuck in some out of the way place trying to get to the run that pays. They do this unapologetically instead of grouping those shorter runs to make them more attractive and lucrative for one driver.
They micro-mange your logs and expect you to upload the same documents that you already submit for pay. You spend a lot of time uploading pics and documents and making corrections that they constantly bother you about. They also don't want you to put other companies info on your log even though they tell you to work for more than one company in orientation.
They will place you out-of-service for the smallest things.
Some dispatchers will not even respond to trip requests due to grudges and personal issues.

Against the advice of others, I decided to try shuttle driving at Pinnacle. I was looking for something to do in the morning.
 The main issue I have with Pinnacle is they are less than honest about what they pay. You probably won't make what they tell you. I moved three trucks, I was told by the office paid $20.00 each. It took about five hours. My "next day pay" was $17.10. 
 Another issue is they do not train you at all. There isn't much to the driving, but you have to fill out multiple sheets on each vehicle. Paper work varies by vehicle/manufacturer. They don't show you or teach you any of it. They will tell you as others have stated to "just ask another shuttle driver."
 The person in charge during my orientation, in her defense, didn't seem to know much about what little she was telling me. 
 The people on the shuttle crew were nice and helpful. Seemed like good people. 
 In summary, my experience with this company was poor. A waste of time. I feel like the recruiters will tell you anything to get you in the door. This isn't uncommon in this industry, but I have to say Pinnacle has been my worst experience by far in drive away.

I got hired as an independent contractor here.  They charge for there ridiculous 4 hour orientation where they explain how and where to park. Omg. I would’ve called and told them off but they are so lacking I would’ve felt bad. I can say this was the worst experience and biggest waste of time but they didn’t seem mean.  Just really inexperienced and most of all just really really dumb. I tried to get a dispatch several times but they kept giving my work away to other drivers even when I was first go request.  They seemed to have very little work. The guy who did the orientation said we would get 120 bill taken out of the first few checks with several other nonsense deductions but good luck. They will never see a penny from me.  Stay far far away from this mess. They will only waste your time. I got zero works after multiple attempts 

Like all jobs it has it's pros and cons. One pro is you get to see as much of America as you want to while earning some money, on the flip side 90% of the time you will be paying for fuel for example they tell you, you will be paid .94 cents a mile (pay all depends on truck type and who the truck belongs to) and with that you have to pay for your fuel so if its a 100 mile run you're going to get $94.00 but you have to subtract your fuel cost, food costs and transportation costs. What i mean by that is where ever your trip takes you, you have to either try and find a trip back which can be hard sometimes or you have to buy a ticket to get home they Don't pay you back for that! Some offices are better run than others I've worked out of the Bristol IN, Riverside (Moreno Valley) CA , and the Pennsylvania office with very few problems, however the Tennessee location is poorly ran and I've had nothing but issues with that office. 

I am the Vice President of Operations for Pinnacle Transportation Systems Inc.  I have been with Pinnacle for 14 years.  Pinnacle is a family owned and operated company, that has the benefits of a large corporation, while maintaining a family atmosphere.  Rarely do you find a company of this size that the owners, not only know your name, but care about each of you individually.  In my opinion, a person looking for a forever home, could not find a better landing spot than the Pinnacle Family.  I deal daily with a multitude of issues with our driver base as well as our employees, the actions of this ownership prove the goodwill and caring possessed for their drivers and employees.  If you are looking for an outstanding career, put your application in for a position with Pinnacle, you will not be disappointed.  

A Hammer-Mill in this business context means that they'll hire new, naive, domestic drivers as individual contractors.  Orientations are twice a week for the newbies. Meanwhile, a number of other drivers who've been burned are either quitting or Pinnacle's just not calling upon them anymore.
 
Worse than an old Cab Co. Got it? —Flush Good Drivers who've become wise OUT. And, bring stupid or naive people IN to keep a demand balance.
HAMMER-MILL (defined)
 
Furthermore, you'll pay for fuel on vehicles (box-trucks) that get around 10mpg. Bring plenty of your own seed money to get home after being stuck in another State with a box truck. They'll take 12% (and other fees) of your pay as a performance bond, and they'll never return your bond when you leave. They don't know you, and electronically disconnect you any way they can.
 
You've been warned... now go live and learn!

This is not a very good company to work. I work here twice and got the same result both time. The first time I work I didn't get my bond back. The second time I got half my bond back. The timing for the picking up the trucks are. Might get lucky to get paid on time. There a lot of favoritism in this company. Say if break down. They won't pay all your breakdown time and want to give you half your money back. They write you up for everything they can think of. In the end u will end of withback taxes. The truck that you go pick up from places are mess up before you pick them up. I would take pictures at this place for your own safety. They will try anything they can to get you to fail and lose money. STAY AWAY YOU BEEN ⚠️ 

I am a driver for pinnacle transportation group absolutely an amazing company. I came from another company that was not good to their employees pinnacle gave me a chance on their fleet. Helped me get my truck and start working on my long time goals of owning multiple trucks. 
     They are always their for you when needed. They never leave you hanging I got into a accident and my fleet manager helped me through the whole thing she is absolutely amazing! Absolutely the best company I have ever been with and pinnacle can count me in untill I retire thank you for being such an amazing company. If you want a family owned and you want to be respected as a driver come here now don’t wait.. you will make a lot of money as well.

. W short runs which take a week u make no money by tge time u pay for gas and evrything u make no money. You will be sleeping in a box truck or bus stop ect. U furnish gas and all your expenses! U have to find ur own way home which is stressful and expensive. They make u take tge short runs to get a long run also. U buy all the gas which u will be getting about 6 mpg. And all personal expenses. Using buses amtraks airplains to get home. Very stressful and very expensive! Narrowing it down so one week u will make nothing the second run should take about a werk an a half so[ooooo u should clear 700 dollars for 2 and a half weeks work. Plus u have to pay taxes on that! This is a horror show!!! Ur quality of life is non existent.

Typical work day for me is coming in early in the morning, all my delivers are at their location on time .
Now about learning I have learn that every day is a different learning experience.
Management getting the staff together to accomplish every goal that we have set for each and every day using all our resource that is available.
Co-workers making sure that every is working together to accomplish the same goal.
Hardest part of the job making sure all drivers are on time for delivers and making sure that all loads are ready when they unload and for the next delivery to be on time and monitor all drivers during the course of the day and night .
The most enjoyable part of the day knowing the everything went schedule.

Top Job Titles	Average Salary
Owner operator driver 1 salary reported	$112,500 per year
Truck driver 1 salary reported	$112,500 per year
Security guard 1 salary reported	$13.00 per hour
Owner 1 salary reported	$130,000 per year
Otr 1 salary reported	$112,500 per year

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