field service technician

mechanic

installation technician

shop technician

shop assistant

Pirtek

no professionalism among management , no LEADERSHIP, you will only get a raise if a tech quits or gets fired or your a favorite, there’s no sales reps so you’ll will be asked to annoy customers just to find your own work when it’s slow and will be stressed weekly of how important it is to do “sale calls”. Your days,weeks,months, will consist of trying to sale hoses to the same customers you will see almost every day . If Customers are rude or wrong don’t count on management to have your back they just want to make sure they can make a buck, discounted work so you don’t ever reach your “sales” commission” which also is put in place to make you feel your going to achieve more money but again it’s to make your FEEL like you are, the training provided teaches you how to make a proper hose and common since safety practices, if you can turn a wrench you will have no problem figuring out stuff but training will NOT show you how to work on construction equipment, Best advice is don’t let them talk you into being UNSAFE when working or doing something dangerous, or be deceiving, be honest with customers and situations and make sure you cover your behind, The Best thing about on the job sell calls is you can form relationships , make friends with some good people or even find a BETTER job opportunity, most of the mobile technicians who work at Pirtek (past,present) are some of the most hard working individuals who unfortunately are under paid, with the exception if your a favorite, you will sometimes be asked to do stuff for the company after hours but would not be paid for it so make sure if asked for after hour work to make sure your getting paid for it   , company expects you to put a 110 percent in every day , while they put 50 percent in, do not expect over time even while you do on calls , it’s a sinking boat get your money and find better job 

not professionalor, no LEADERSHIP, you will only get a raise if a tech quits or gets fired or your a favorite, there’s no sales reps so you’ll will be asked to annoy customers just to find your own work when it’s slow and will be stressed weekly of how important it is to do “sale calls”. Your days,weeks,months, will consist of trying to sale hoses to the same customers you will see almost every day . If Customers are rude or wrong don’t count on management to have your back they just want to make sure they can make a buck, discounted work so you don’t ever reach your “sales” commission” which also is put in place to make you feel your going to achieve more money but again it’s to make your FEEL like you are, the training provided  teaches you how to make a proper hose and common since safety practices, if you can turn a wrench you will have no problem figuring out stuff but training will NOT show you the real world of working on construction equipment, Best advice is don’t let them talk you into doing anything UNSAFE,dangerous, or  deceiving, be honest with customers and situations and make sure you cover your behind, The Best thing about on the job sell calls  is you can form relationships , make friends with some good people or even find a BETTER job opportunity, most of the mobile technicians who work at Pirtek (past,present) are some of the most hard working individuals who unfortunately are under paid, with the exception of the favorites , so with ending my review, fortunately working here I can say I found some Honest awesome hard working coworkers and customers who I consider some good friends now and had pleasure turning wrenches with them  ,it’s too bad they company isn’t  the same way to there employees 

Make sure ur ready to work over 12hrs a day most days, if your the only tech be prepared to have no family time, do sales calls if you don’t have equipment to work on, VERY LONG DAYS, no family time, some of the management was good but others was garbage, talked to you like your in the wrong even tho no one in the office knows a lick of mechanic work nor do they know anything about what the techs do in the field, they expect you to do a job in less then and hr to 2 hrs, most jobs are capable of doing that but when you work on construction equipment most of the work takes longer, if they promise you tools left by another tech to be yours have them write out something and get a list of all tools given to you or they will try and take them back after you leave and hold your last check from you if you don’t return tools promised by owner and management, one of the office dispatchers talks down to you and will call to see how long is left on the current job and if it’s not up to par for him he will ask well what’s taking you so long, well if you knew anything about mechanics you would know not every job is a quick job to complete, so basically this company makes life harder then need be with the way they run the office and work their mechanics till they leave due to not being happy with work environment. 

If you work here plan on being on call even if you aren't. The problem isn't the staff in the slightest. The business model is dated to where they believe that sacrificing your personal life is an expectation for the amount of pay they give out.  You often find yourself alone in some remote location with zero support after hours even if you aren't on call because the phone begins to ring towards the end of the day and every tech begins to be tied up on a job. That's the good news. The bad news is that if you are on call you are expected to cater to every call. The hours worked does reflect the pay on your check but there may come a time in the summer where after dishing out a good 12 hours worth of work you get swamped again by the evening wave of customers whose hoses need replacing and will have to sort them out. Only to begin again at 8 am on the next day..for about a week. For that sort of wear and tear on your mind and body the bare minimum should be no less than 25 dollars an hour. But they want to hire cheap so the quality of work begins to suffer and gets placed on the backs of the experienced to carry the weight of the screw ups of the immature 

They give me a vehicle to use only for work related instances. I get up and get ready to go to work. My time doesn't start till I arrive in my territory and have contact with customers. My day ends when I am completed with my last job. It's difficult to start work in your van and not be on the clock till you are in your territory.  Management likes to micromanage, which for me personally is annoying and unnecessary.  The big boss likes to throw temper tantrums when you don't do exactly as he says.  The culture is always up and down since you work with a variety of people. Some days you get really nice and cool customers and other days you are working with some really sour construction guys.  Hardest part about my job is dealing with management and hard to get along with customers.  Most enjoyable thing about this job is that you are by yourself in your van working based on what work you are able to get on your own, or what the manager calls you to do.

It was a good company with a good business model. I enjoyed the work there most days, depending on the job I got. I was a moble hydaulic hose maker and installer. You got to take the work van home so that if there was a job in the middle of the night you could just get in and go. The worst part about the job was having to drive a overloaded sprinter van through LA traffic from jobsite to jobsite. The traffic with everyones road rage and bad driving was the worst part about the job. I really dont mind driving 5 hours to the next job otherwise. That and when you just got home and showered and got a call for another job. That was the other suck part. My co-workers were great to work with and hang out with. They were glad to show me the ropes and tell me which parts of town to watch out for as I covered some of the worst parts of LA on out to the desert. I never ran into any trouble so that made the job easier. Some of my co-workers weren't so lucky. They would have run-ins with different gangs when they went to the job sites.

Your first couple of months will be fine. Just wait, your “commission” will be scalped, for starters. The office will tack on extra labor and fees to bills before sending them to the customer, and you will only find out when you go back to said customer and have to answer for it. You won’t be allowed at the shop. You will be expected to pick up the slack for the front office. Your salesman will take your name off of your sales calls and add his, to scalp your commission yet again. You will be expected to do sales calls to people who, to put it lightly, have no desire to see or hear from you. You will never be clocked in early, no matter what time you get to your first job, but don’t dare leave anywhere before 1630, because it will be documented. Management is non existent, until you make a mistake. In summary, the Pirtek name is done for in Richmond,Va. The concept is great, and I’m sure in other places it is a good place to work, but avoid this location. The ship has been sinking for two years, and she’s going down faster everyday.

The best part about working at Pirtek was the Manager the best person I have ever worked for takes care of his employees fair to all of them and listens when you have a problem and is always there when you need a hand if its information you need just give him a call and he will answer if its a extra pair of hands he is there if its just someone you need to talk tto for advise he is the best don't know why I left but it was a great place to work. Oh i left because i was offered more money and the benefits are not there no medical.. The hardest part of the job for me was keeping track of all the different hose fittings there are so many and you need to know what you are dealing with before you make a hydraulic hose and its wrong for the application you just wasted expensive material hydraulic hoses are expensive. you can make costly mistakes that will not look good on your review.

Owner forced all shop and office employees to help move over 100,000 parts from old to new warehouse the size of three football fields. On this day, it was 100 degrees outside and warehouse had no AC or fans for circulation. I watched as two employees had heat stroke. 

Upper management is highly xenophobic and nepotistic. They only hire close personal contacts and rarely if ever anyone of a different race or ethnicity than WASP.

If you make a mistake even once, your career with Pirtek is over.
Their solution to every problem is fire the person who is lowest on the totem pole. I saw more than 10 people who were just doing their job get fired for no reason. I resigned in protest.

The only thing this place cares about is lining the pockets of upper management and owners. Hey IRS, you ought to take a look into the books on this place. I'm sure you'll find some tax money missing.

Ask why the position is available, then inquire about the high turnover rate. The answer often skirts around the truth – it's poor management, though they're unlikely to admit it. Unfortunately, my experience with this company was profoundly disappointing. Despite dedication and tenure, hard work goes unrewarded, and internal promotion opportunities are scarce. Upon departure, accrued PTO or vacation time isn't paid out. They bait with remote/ hybrid schedules, only to change or revoke terms once you're on board. Self-growth is neglected, with no education stipend, and the pay is dismal, falling well below industry standards. They dangle overtime as an option, but it's rarely, if ever, available. It's a company that undervalues its employees, offering little in return for their hard work and dedication.

Top Job Titles	Average Salary
Field service technician 26 salaries reported	$63,000 per year
Mechanic 7 salaries reported	$24.57 per hour
Installation technician 65 salaries reported	$24.02 per hour
Shop technician 13 salaries reported	$19.50 per hour
Shop assistant 12 salaries reported	$20.42 per hour

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