crew member

delivery driver

shift leader

customer service representative

team member

Pita Pit

A typical day consisted of first, counting the draw and making a deposit, checking to see if any food was needed in the fridge out front, prepping food if any was needed, making an order with our food distributor if anything was needed for the next day, cleaning the dining area of any loose trash, answering phone calls, taking deliveries, preparing food for customers, cleaning shop, making a final deposit, and closing up.
I learned that a fast food shop beside a college is a fast-paced environment and you have to be able to think on your feet.
Management could have definitely been better. During "slow hours" there was not a manager in shop and just a single person would be working. Management would almost always answer a phone call but there would be instances where a manager was needed, in person, at that very second.
My co-workers were all friendly and helpful. If they were neither friendly or helpful around the shop, they would not last long in employment.
The hardest part was when I would be the only person working in the restaurant and a group of people would decide they want a late lunch/early dinner. Since it was during our "slow hours" I would have to prepare it all by myself and apologize for the slow service. I had never had customers get angry with me that it took a bit longer for their food to be prepared, but I have lost a lot of business with people seeing how busy the store was and just walk out and go some place else.
I enjoyed a majority of the people I worked with and the atmosphere of the restaurant was also fun. The two together made for a fun work experience. 

Work-life balance
This is a  independently owned Pita pit two separate locations in Billings Montana. It started out as a great job love the atmosphere the people were great but then tips were short during the Christmas season $500 tip for a catered order that all of us employees helped on in both locations went missing explanation was it was for a Christmas party there was never a Christmas party . I found a new job within two weeks

Pay & benefits
If it’s the Independently owned Billings Montana locations they will short your minimum wage from $8.65 to $8.50 and tell you That the extra $.15 that they cut you is part of your tips which I found out later is against federal law

Job security and advancement
Find a different job

Management
The general manager is unfair in the billings Montana location but the store manager of the downtown location is an awesome person

Culture
Just because they hire people from all nations doesn’t mean that they treat everybody equally

Overall
Independently owned Pita pit 59101,  I am still feeling the effects of the stolen tip in 2019 around Christmas.  I met most of my friends here because I was new to the area. I had good memories with my first job in Montana.  But unfortunately I was stolen from through minimum-wage and tips and it’s still going on even after I stopped working there. If you cheat people out of their livelihood karma will take your livelihood. Common knowledge. I hope and pray they Can learn from their mistakes, And right the wrongs of all the people that were taken advantage of employees or customers.

The atmosphere is VERY college student friendly. It's the perfect job for anyone on campus who is looking for a job for easy cash in college. But as for career opportunities and upward mobility, it is awful. I was promised the position of "General Manager," and I was given the same tasks as the restaurant's Crew Leads with very little to do with upper management. The store franchisees have no experience in restaurant life, and they are awful in terms of organization and communication. Our store lost so much money because of poorly prioritized promotions and donations. It wasn't too bad until it started effecting payroll. I had to leave after months of undelivered promises and poor upper management. I didn't receive any opportunity for benefits, and the salary for the job was significantly less than any other Store Management position. No raises are given to any employees, including myself. There is just no incentive to work for the company. If I was just an entry level worker, I would have stayed because the atmosphere is totally laid back, and In Store workers suffer no consequences of upper management; they just go in and carelessly work for 15 hours a week and get paid minimum wage. The hours are crazy, too. 10am to 5am, dealing with drunk college kids on weekends gets old after you're management.

What is the best part of working at the company?
Making customers smile with good food.

What is the most stressful part about working at the company?
Being lead by someone who has zero clue how to manage a company. If an issue came up and you needed to speak to a manager about something you witnessed or had a problem with she would just forward your complaints to the employee in question causing further stress and drama. Same leader has no care for food safety concerns or or food quality. Just save everything and serve it again the next day even though it’s well past it’s standard safe practices.

What is the work environment and culture like at the company?
Drama. Stress. half the employees are either drunk or stoned with zero care for customer interaction. The least professional place to work. It used to be great with high quality food. It devolved.

What is a typical day like for you at the company?
Clock into work and start cleaning up after the last shift while listing to employees from the current shift complain daily about the same people and problems. You will be ignored on all your experiences while a young kid tells you what to do and how to do it. If you say nothing or do nothing no one will notice you and it’s your best chance to get through the day.

A typical day for me at Pita Pit involves arriving too work on time, prepping meat and providing excellent customer service during the duration of time I'm at work. Then when its time too close the store I prepare buy cleaning the entire store and count the til clean the grill and turn everything off. I also will open which involves turning everything on at the store and then prepping everything we will need for the entire day.
I learned since I've been at Pita Pit that I'm a very hard worker and do everything that I am asked too do. I also learned that Im ready for a more demanding job that will require more from me.
The management at Pita Pit is very family oriented which is an environment that I enjoy a lot because of the fact that everyone has a good time when they're at work and they enjoy coming too work for the people that are in ownership.
My co-workers I view as friends that I don't see a lot, so when I come too work its nice too see these people because they work just as hard as I do and also enjoy working there.
The job too me wasn't too demanding I work good shifts I really don't care when or how much I work as long as the Job works well with my school schedule which Pita Pit does very well.
The job all together was enjoyable it's easy going and very nice place too be employed.

A typical day at Pita Pit involves making good food quickly for (possibly) lots of customers. I am a Crew Chief, which is the only level of management other than the General Manager. But, as a Crew Chief, one is not always scheduled as the Crew Chief for the shift. If, I am the Crew Chief on duty, then I would be delegating labor: making sure prep work is done, the store is clean, deliveries are getting out on time, and that customers are happy. If I am not on the shift as Crew Chief, then I am getting minimum wage and doing whatever the Crew Chief on duty tells me. The owner of the restaurant consistently shorts his employees on their pay checks. The restaurant runs out of certain foods at times. Management is not set up well. As a Crew Chief, my responsibilities do not extend beyond the six to eight hours that I am on the clock, so there is nothing I can do about food orders not being placed. There are no benefits for being full time and if a Crew Chief is not on the shift as the Crew Chief on duty, then that person is being paid minimum wage for that shift, despite being a manager.

Their store signs and website says they are health but when I followed the link the website that reviews them says most is not health, by FDA standards. Looks like they wanted to do health but just settled for making money the old fashioned way, marketing. Ok some food items are cut fresh weekly the rest comes frozen, in bags, or out of a can. 

Show up do prep work, bicycle a few orders, make tips. Do more prep or clean. If few tips nobody cares, if possibly big tips others want some.  

Learned how to out compete other delivery persons and their systems. 

Management is anyone with some cash who wants to try fast food or quick service as they call it. Same old lies to keep people working for little pay. Fresh thinking on how to skim tips though, kind of clever rats they be. 

Coworkers are people, some are really, really great, could not survive without them. Others are trolls.

Hardest part of the job is staying sane while people are trolls. Finding bicycle Insurance, not getting hit by bad drivers.  

Most enjoyable part is the good coworkers, customers, and cash tips. Being outside in the summer sun.

For most of the two years I worked Monday through Saturday, 8:30 AM to 5:30 PM. Duties included but not limited to; payroll, bi-weekly food orders, scheduling, serving customers, coordinating an efficient work atmosphere of 4-5 employees a day, cleaning, store maintenance, hiring, training, etc. The most important thing that I learned from my time with this company is customer service. I have also improved my ability to work calmly in high stress busy situations. My patience have also been improved thanks to the need to constantly train new employees. The hardest part of being a manager, I have found, is making a weekly work schedule that accommodates 8-10 different employees school and social schedules. Other than scheduling there has not been anything in the last two years with this company that I had trouble with or didn't enjoy. I enjoy working with people and customer service. My favorite part of working in this kind of restaurant environment is getting to interact with large different groups of people everyday.

I worked at the Pita Pit in Lewiston, ID and it was one of the best experiences I could have had working. The entire staff was great to work with, we all got along extremely well which made working much easier and the environment much better. Having a great atmosphere made great customers attracted to the place so on a daily basis we would deal with a very small amount of bad customers and a very high percent of smiling customers. From this place of employment I learned a lot about food safety and patience. One of the hardest things to deal with at any job is unsatisfied customers so I strive to remain positive so it will reflect in my work performance. My most enjoyable times working there were the great staff and customers I had the opportunity to work with. I also worked at the Pita Pit in Spokane, WA on the south hill, however, and that experience was much different and way less enjoyable, so that is way i think Pita Pit is a great establishment more suitable for a smaller town.

at a typical day of work, I would come in, open the restaurant, count the cash register and begin food preparations while waiting for customers to come. an hour after opening the 1st employee would come into work. their shifts usually lasted 3-5 hours and then the next employee would come to take their place. there were never more than 3 workers at a time which made it easy to move around. all of our employees were very friendly and our whole staff was more of a friendship than a work environment. we all knew each other inside and outside of work. id say that the most difficult part of the job was working over 50 hours a week, but the most enjoyable part was that I never felt like all my time there was wasted or that I could have been hanging out with friends, because I already was while I was there. and considering that I was the management, id have to say that it was pretty darn good.

Top Job Titles	Average Salary
Crew member 28 salaries reported	$13.30 per hour
Delivery driver 5 salaries reported	$9.33 per hour
Shift leader 5 salaries reported	$12.00 per hour
Customer service representative 1 salary reported	$16.66 per hour
Team member 5 salaries reported	$14.95 per hour

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