shift leader

assistant manager

crew member

general manager in training

general manager

Pita Way

Worked extra whenever prompted. Put in the work. Was next in line for store ownership 2 times. Fired by HR / Corporate for very dubious reasons none were given. HR will Railroad you into termination more often than not. 

The great side of the job is that there "is" plenty of opportunities and reaching them isn't too hard. The people were amazing (Either they were genuine or Faking it)

The people who are faking it will 100% narc on you for the tiniest of things, up to and including things that were "supposedly" said years ago.

Even when bringing up current issues and ways to fix those issues, higher ups will still tend to believe someone who has been in their position less time than you and not even consider you an asset to the company.

The Job itself is amazing and easy to do when you have a team with great cohesion and culture, but the minute one person gets upset with someone, they don't talk to you about the problem, and instead will go over everyone's heads to corporate and HR, and will go so far as to say they're fine with you and there aren't any problems.

My main thing about this company is they offer many great opportunities but cannot stand and deliver on those with the current people they employ that are higher than store level, they are choking the company on opening stores and only a few have a really bad problem with having a bias against people. 

This does not feel like an equal opportunity employer. It's all about the people you know in the company that ruins the experience. 

They only want Twenty somethings running stores and in management rolls which contradicts work experience, and maturity. Only a very small amount of owners who are 20 years of age and up are extremely mature for being in their 20's which makes me think they are discriminating based on age, and an even smaller amount that are in their 30's act like they're 17.

You will be expected to do everything they ask, and continue to be told everything you're doing is great but will be instantly fired upon any receipt of any "problems" whatsoever.

In my honest and humble opinion, for the time I had placed in this company only to be done dirty multiple times by people who are vengeful and hold grudges, is that it is a great environment for a scientific bacterial experiment.


I was hired in as management with years of experience and ServSafe training, but quickly realized none of that mattered here. When I tried to apply proper food safety and leadership practices, the store operator himself called me a “narc” and insisted things only be done his way, even if it wasn’t the correct or safe way. Within my first week, this resulted in a workplace injury I’m still recovering from.

The training I received was completely backwards. I was repeatedly shown improper methods, then almost every single day the owner would come in and tell me I was doing it wrong, despite following exactly what I had been taught. It made learning the store and my role nearly impossible. Despite being hired for management, I was only ever assigned menial tasks like lobby checks or line sweeps, while never being trained on the responsibilities I was brought in for. Communication and organization were almost nonexistent, and even long-time employees admitted they had no idea how to properly perform certain duties.

While most coworkers were fine to work with, the leadership, broken training system, and lack of professionalism made it impossible to stay motivated. To make matters worse, the hours I was promised never materialized, so despite a decent hourly rate, I was making less than expected.

Ultimately, I walked out and won’t be looking back. This was a disorganized, discouraging, and unsafe work environment.

At first, working for Pita Way wasn’t bad at all. My coworkers were friendly, but some of them were incompetent. As someone who has worked almost every part of a restaurant, it didn’t make sense for management to micromanage me while allowing other employees to get away with subpar service skills or sloppily made ‘sandweeches’. 

  Great place to work for quick cash, but don’t expect to get far. I got one bad customer review after following my manager’s directions which resulted in them quite firing me. They did not schedule me for two weeks and told my partner that worked there that I was fired. It was extremely unprofessional and almost cowardly. Especially, considering that I asked them if I was fired or if something was wrong and they just lied to my face. It was completely inconsiderate and disrespectful to fire someone that way.


Lack of accountability and support from management, employees call off whenever they want and theres no repercussions, screwing the rest of the team over. They won't directly fire you, they Will just take you off the schedule til you quit because you aren't getting hours. Overall easy place to work but unnecessary  stress if youre trying to move up to anything more than a crew member.

What is the best part of working at the company?
I like doing  the prep for the company just not  enough hours from pita way

What is the most stressful part about working at the company?
You have so much time to get the prep done it's a little stressful 

What is a typical day like for you at the company?
When having a nice crowd come in makes a. Good day

This was a very fun and interactive place to work. Able to build personal relationships with other staff members as well as customers. As well as the ability to move up in the business, as it is currently growing rapidly with more locations.

Pitaway offers a fast-paced work environment with opportunities to learn and grow, and many coworkers are friendly and supportive. Growth is the and customer happiness is the priority company wide. However, management can be inconsistent at times. Overall, it’s a decent place to gain experience, but there are areas that could be improved regarding consistency. 

The place is very nice and easy work. The only thing that I didn’t like is the amount they force/push you to be OVERLY HAPPY.. I mean,, scary happy. You have to memorize an entire script basically, and everything on the script you have to say. If caught on camera or by a mystery shop not saying every word you get in trouble 

What is the best part of working at the company?
The food is delicious and the people are friendly 

What is the most stressful part about working at the company?
Lacks structure and organization. They need some real policies and procedures and a real human resource department. 

What is the work environment and culture like at the company?
Culture is great for the most part. Environment is so so

Not a very welcoming crew. The assistant manager Dom had this terrible combination of being a jerk, lazy, and frankly just not very smart. Plays favorites with a handful of employees and treats the rest like garbage. Some of the crew were nice and friendly but there’s also a handful who are very rude. 

Top Job Titles	Average Salary
Shift leader 502 salaries reported	$17.02 per hour
Assistant manager 452 salaries reported	$18.23 per hour
Crew member 434 salaries reported	$15.75 per hour
General manager in training 335 salaries reported	$70,000 per year
General manager 2 salaries reported	$70,000 per year

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