mail sorter

maintenance technician

material handler

truck driver

account executive

Pitney Bowes

What is the best part of working at the company?
The best park of working at Pitney Bowes was when I got to quit working there. 

What is the most stressful part about working at the company?
The most stressful part about working at the company was the part where I worked for the company and the job itself. A close second would be absolutely no support from anyone above me,   Including not being available for planned meetings and not taking my calls and messages. A still not so distant third reason would be that this company has 20,000 experts who like to shoot emails around all day asking why things went wrong rather than letting people address it and fix it; it doesn’t matter who broke it, it just needs to get fixed asap. And lastly a lot of these experts like to go out of their lane of knowledge and Monday-morning-quarterback the subject matter experts who have decades of experience in their trade and this usually resulted in less efficient operations rather than more efficiency (think special projects). I’m Not exactly sure why executive leadership lets this happen considering their leadership experience. 

What is the work environment and culture like at the company?
If I remember the motto that was posted all over their emails and hanging up in warehouses on banners,  it said something like “we do the right thing the right way”, I honestly can’t remember because they never seemed to follow it. I have stories. The safety & security element was often overlooked and swept under the rug and procedures not followed, no accountability for this either. 

What is a typical day like for you at the company?
Well I usually started my day off at 7am to commute to work. If I didn’t get woke up early because of a problem that everyone was trained and had the resources to handle but just decided not to, then my first phone calls would start at 7:30am. I’d hurry to make it to work while answering emails and phone calls to remind people where I trained them to find the resources and answers they would need. Next I would hurry through the halls and tell the masses gathered to tell me about all issues and shenanigans going on so I could go to my office and grab my laptop and everything else needed for a 8:30am daily staff meeting that some of us would sit at for 10 minutes wondering where everyone was until someone finally told us it was cancelled. I’d normall start getting hungry around 9:30-10am and as soon as I try to get a snack and take even 5 minutes, someone always presented new problems for me to handle for them. I’d usually just work straight through my morning break because I could count on actually getting to take a lunch break around noon about 10-20% of the time and that’s about as close to a sure thing at PB, so I looked forward to those opportunities to attempt to take a lunch. If I got a lunch it then it was a good day. Normally no breaks, no lunch. At what would be the end of most people’s workday at 5pm nearly all the office staff was gone so they could go home and be with family and/or eat dinner, this is when I would physically get sick to my stomach from not eating food and drinking caffeine all day to keep going like I was on smack. At least once or twice a week I would get off work by 5-6pm and actually get w healthy meal in me, the rest of the week I would leave work after dark and stop by and eat something greasy and unhealthy that was handled to me through my truck window by some teenage kid that didn’t care if they made the order correctly or not, sometimes it was made correctly and I did get to eat (I did this for a year until my ulcer started developing). Then whatever time I got home the first thing I would do was go to bed because I knew the next day at PB was surely going to be more stressful then the previous day and I needed rest and sleep. Someone told me that I supposedly got 2 days off from work each week and holidays, but I think they were just joking around.

It was a very nice job i started as a production sweeper. Which that includes taking the mail, off the machine and putting it in its correct bins by the bar codes. Then placing them on the conveyor belt to where it went to dispatch to be sleeved, strapped, stacked, and wrapped. To then be place under correct marker for location then loaded unto trucks to be delivered. Now you also have to check the quality of the mail like are the bar code straight, are they dark enough are they coming out the correct slots on the machine. If your mails bar codes are messed up it can cause the machine to jam due to it going to the overflow and the reject bin because it doesn't know where to go. Now if your mail is going into the wrong slot on the machine that is called a miss sort and you have to stop the machine and call your manager and or a tech. You could also look and see if a piece on the machine is stuck or a belt came off and fix it. I did that because once the machine is stopped production is stopped. Once production is stopped it cost the company money and extra time and some customer wont be getting their mail in time. Another big thing about the miss sort is that the mail can be shipped to the wrong place and you don't want that for many reasons. Okay so i work there for 3 month before i was hired in full time for the company. Upon being hired through the company i was promoted to mail mover. Which included me operating an electric pallet jack. Unloading truck of the pallets of mail and delivering it to the correct machine to be sorted. I also was to deliver trays to each machine when running low. As well as loading the truck when it was time. If i had down time i would help deliver pallets to dispatch. There was day i would also work dispatch if they were short staffed. I was the go to girl to get the job done without a complaint. I learned so much about the mail process that i never knew. Like how bar codes are made, the machines that make them and how they work down to the belts and buttons. To how is gets sorted to its tray and wrapped and stacked and shipped away. To how you load them into the trucks. I made it my point to learn all of it. You really learn so much there. The hardest part of the job is working on a team with lazy people because then the machine jams and you fell like your working both sides of the machine alone when your both supposed to work both side together. The manager were great very helpful and caring for their employees but at the same time they didn't play when it came time for mistakes and not performing your job correctly. Overall it was a very lovely job and id love to go back and work there.

Pitney Bose is a company that sorts and delivers mail for attorneys and lawyers.  Pitney Bose mail room clerks also process copy jobs and organize legal files for attorneys, lawyers, and their receptionists.  A typical day at Pitney Bose consists of the following activities: sorting and delivering mail ever two hours, processing copy jobs are they are submitted, delivering completed copy jobs and paperwork promptly.  At Pitney Bose I learned how to use various office tools such as: copiers, scanners, binding machines, hole punches, fax, and office telephone systems.  I learned how to navigate the computer systems used to copy and edit legal documents.  Often Pitney Bose associates were required to copy and check documents for errors as well as arrange booklets and file folders for court presentation.  The managers at Pitney Bose were very in tune with their associates' needs and were often present to help with the work assigned to associates.  The managers and team leads at Pitney Bose were very friendly and personable and showed respect for their associates.  My co-workers at Pitney Bose were very fun to be around and made working at Pitney Bose an enjoyable place to be everyday.  I never had any negative encounters with fellow co-workers and the sense of team work was very strong.  The hardest part of work at Pitney Bose was meeting deadlines that were assigned by the lawyers or attorneys for their paper work to be completed.  Because they were often on a tight schedule, the attorneys or their assistants would expect that their copy job be done in a very short period of time - often times it was an unreasonable amount of time to complete the job.  This posed a problem because the copy center only had so many copiers, scanners, and computers and a much larger number of attorneys, lawyers, and their assistants that needed copy jobs completed immediately.  "It's either feast or famine," became a common phrase to describe the work flow in the copy center.  The most enjoyable part of working at Pitney Bose was my co-workers and managers.  I felt lucky to have such a great team of co-workers and a great manager.  I really did not want to leave Pitney Bose, but after getting hired on from Crown Services to Pitney Bose my pay decreased (unexpectedly) from 10.00 to 9.25.  I had a long commute and high student loans to pay so I could not afford to make less and had to seek employment elsewhere.

Pitney Bowes was a good company when I started. Then ever since last year they've been downsizing while increasing territory. 

I also don't like the fact you have to use your own company car. The reimbursement program sounds good on paper, but in reality they have you drive to sites that 3+ hrs away on a weekly basis.

I learned a lot of troubleshooting skills. For the most part repairing machines was easy, and the schedule was great too. Sometimes i had long nights but it was no big deal. That is until they enforced 24/7 service. 

Management apparently had a problem when an employee has a life. They expect you to work till your dead. I was in a tough spot especially since i was doing a lot of driving. I was either going to get fired, get a DUI for drowsy driving and get fired, or die.

I was eventually let go because i needed sleep from doing a 16hr shift including 10hrs worth of driving the day before. Also part of it is an excuse to downsize more so they don't have to pay me severance.

Not to mention another point management is cheap and doesn't care about their employees. They refuse to give time to train their employees on some machines yet they send techs out on machines they're not trained on. That can cause serious issues such as harming the machine and harm to the tech not to mention you look dumb in front of clients.

Their part system is another joke. When I service other vendor products, i often get the wrong version or wrong part despite the fact the part number is right. 

and last but not least the pay was good when i started, but i only got one raise of .40 cents in my 3 1/2 years of service which is less than cost of living adjustment.

So unless you want put to put your life on hold, you don't like to sleep, and don't mind hurting yourself do not work for this company its not worth it. Truck Drivers do just as much driving as a PB tech  would but they get paid more, and they're using the company vehicle.

Hired as a client account manager. We were filled with all this bologna about how they were changing to a relaionship client centered company that wanted to be more consultative. Pitney Bowes wants to sell more solutions type sales. But after only three days on the floor they gave up on the strategy and switched to there traditional transactional style model of get them renewed now and forget taking time to build a relationship. 

Typical day make 60 outgoing phone calls a day with current customers from a randomly given portfolio that could be really good or bad. Try to be consultative and find out other solutions other than there postage meter they might need. Then attempt to get them to renew there lease and buy other solutions 4-8 months out competing with offers sent out by Pitney Bowes marketing. If you don't hit your sales for the month, miss by 1% to goal you don't get paid anything other than a small hourly wage. Most client managers live in constant stress on hitting this goal all month.  

Managements piers to motivation are threaten your job, threaten you money, change quota half way through month, then change it higher, for some reason they never try real coaching, shadowing, role playing or motivational talks. 

Then they want a daily forecast of where you will be at the end of the month, but don't forecast less than goal or they will tell you how worthless you are and threaten you again. 

Some good money to be made, but when your threatened your job every day, you motivation to make the money disappears fast. They also give you vacation after 90 days, but if you take any days off you won't hit quota, which means it's pretty much worthless unless you want to give up your paycheck or even your job.

During my tenure as a Supervisor at Pitney Bowes, I had the privilege of leading a high-performing team. A key aspect of my role was fostering an environment that encouraged engagement and collaboration, while cultivating a positive team culture. I prioritized ensuring that associates were thoroughly trained and cross-trained, which played a vital role in consistently meeting and exceeding our daily goals.
My team was regularly recognized for their achievements, and I took great pride in providing opportunities for growth and development. Through targeted training programs and career development initiatives, I helped associates advance in their careers, and many successfully transitioned into leadership positions.
Moreover, I fostered a culture of open communication, where associates were encouraged to provide feedback, which not only contributed to personal growth but also helped drive continuous improvement in processes. I found great satisfaction in mentoring individuals and watching them progress within the organization.
Additionally, I was entrusted with a significant level of autonomy in my role, allowing me to make decisions that aligned with the broader organizational objectives, while ensuring that the team was supported, motivated, and equipped for success.

Well I just got hired by a temp agency  to work at Pitney Bowes in Sacramento my first day there.. I was not trained didn't get a tour of the warehouse just got thrown out to work was not even shown how to clock in or clock out. for my hours no schedule or anything... but it was a lead  that explained how work was done.. but  I could not understand  her because she didn't speak good English... so with in hours  I'm trying to catch on to work without any training ..the supervisor decides to show up and introduced herself  and ask did I have any questions in which I didn't have any at that time... it was unbelievable how i was thrown out to work without training... but to make  a long story short it was a co-worker that I was working with that also barely spoke English that was rudely bumping into me without saying excuse me... and there was no social distancing during this pandemic if a person can get that close to you to bump you or walk  under you without saying excuse me.. and so I told the supervisor  that person was bumping into me without saying excuse me and the unprofessional response that came out of her mouth was maybe she was bumping you because  the machines  was jammed and I wasn't applying assistance to her ..to unjam it and this is my second day  so  I didn't exactly know what to do  unbelievable so I'm thinking to myself  so you mean to tell me.. if we as employees Jam the machines we can go around bumping people... I  would  not recommend working here at all..I'm  currently looking for another place of employment this is unprofessional and also uncomfortable   so if you want to deal with  an unprofessional supervisor  ...that's making an excuse for another employees bad behavior do to being the same race and or  favoritism..  oh not to mention  being talked about by other employees that speak Spanish this is your place I hope this is helpful


Plenty of relatives supervising or in lead positions over their relatives. The relative, and some "friends" can do no wrong. But if actual working people would make those same mistakes, they would be chastised or otherwise belittled, punished. Some positions have been created then filled by only relatives.

Restrooms are not well maintained/cleaned. Urine on the floor, appropriately used toilet paper in the waste basket, instead of being flushed. A pest control regularly comes in; cockroaches in the refrigerator,, flying pests, and even bed bugs hopping from one locker to another. This is a mail sorting facility, so all of those pests are brought in via some unclean, uncaring workers. It is not a food production facility; no vast amounts of food luring in pests.

Maintenance allowed to partially fix a problem; just enough to limp along.

Some mentally, emotionally, psychologically challenged coworkers, and family members can drag down productivity. Then "management" will blame the competent, literate, mature worker, though they are being handicapped by immature, unprofessional or incompetent employees..

There are no consequences for family members who really mess up some their job, even if screwing up somewhat frequently.

Recently, a new batch of temporary workers have been warned, on their first day, about keeping their possessions locked up. The supervisor spoke of stealing going on, and to make sure lockers are secured. 

The have cut 2/3 of their paid break time. The only paid break is 10 minutes long, officially. But, relatives and other favorites can stretch and even double their paid break time without consequence.

Their propaganda banner hanging up states, "We do the right thing the right way." You can decide if nepotism, unclean restrooms/break rooms, low pay are the "right thing".

This company has been downsizing for a long time now. There is no job security here. The management does not know its workers and they are judged by a matrix that does not show the workers true value to the company only that they know how to make the numbers reflect what the manager wants to see. The manager does not come out and say falsify the report by it is inferred. They have fired great employees and kept poor ones because of this matrix. The service managers are not in touch with what is really going on in the field. The field service staff went from being a highly motivate group of highly trained techs to techs that are trying to figure out how to make their day look productive on paper. Wall street will have to take some of the blame as their demand to show high profits have caused layoffs to make the numbers Wall street wants. This company has sold off sections of their business, their headquarters and is now outsourcing repairs on some of their machines. The customers are not getting what they paid for in their warranty contracts when a under trained third party worker shows up to work on their machine. (many times they are not repaired). I believe that this company will be laying off more people shorty to again reduce their operation costs at the expense of customer service. If the company really wants to make a change and save money it should reduce the over paid management staff and leave the service staff alone. Its a case of too many chiefs and not enough Indians.

When I started, I was brought on via a temp agency. We spent quite a while in a class room setting for training on the equipment we would be selling, and told multiple times we will be taught how to sell when we are on the floor. The manager I had for the temp team was nice, but we got no sales training. All calls were outbound sales. (You are on a auto diler calling conpanies.) I had very little sale experience so when I was told multiple times they would teach you how to sell effectively I felt comfortable with the job position. The training never came. I was offer a full time position after being temp for a month, and still promised training, but all I got was right ups for not selling efficiently like the veteran agents. They had a in-house nurse and mental health counselors who were wonderful and diagnosed that the job it self was making my existing medical conditions worse. They recommended I push for this training I was promised, (and knew I was suppose to get.) When I did I was scolded and they threatened my job for using their recourse of the nurse and counselor, assuming I was avoiding work to see them
 What made me leave ultimately was their denial of COVID when the pandemic was hitting. They were very adamant that it was a hoax and we would not need to react. Lockdown came and they only let the veteran agents work from home for the start and kept the struggling and new agents in office. I was high risk and could not put my health (mental or physical) through any more. 

If you are comfortable with outbound sales, this is the job for you, you could make a lot of money on it, but if you were like me and not quite comfortable then stay away. It is very stressful if you are not comfortable.

Top Job Titles	Average Salary
Mail sorter 3 salaries reported	$14.89 per hour
Maintenance technician 23 salaries reported	$30.67 per hour
Material handler 9 salaries reported	$18.74 per hour
Truck driver 2 salaries reported	$98,250 per year
Account executive 23 salaries reported	$69,674 per year

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