front desk agent

security officer

graphic designer

event staff

enterprise architecture manager

Pittsburgh Pirates

First consider this is only a part time job during the MLB season on game days,at PNC park. This should not be taken to represent the baseball team.
 
As a Game Day gate worker we are more often than not short handed which on days with larger crowds can make it very difficult to do your job well. There are huge inconsistency's in the way policy and procedures are handled and enforced which can make any one game day sometimes unpleasant to work. What you did last week or for one supervisor was fine but doing the same thing this week is not acceptable. Their are employees you work with who should not be still working from various incidents or repeated short falls in doing the job properly, yet it is generally tolerated due to the fact they cannot attract or keep onboard enough people. Pay is probably one major factor. Trying to do your best to do good or better work is seldom noticed and not appreciated when it is. Doing just good enough seems to be all they really expect, until something goes badly; then you may have a supervisor yelling at you over it. Some of the first line supervisors are totally out of line and inappropriate how they talk to and handle employees (it would not be tolerated by most HR departments)  and a few others seem to barely care at all about the job.  

I will likely not return next season and if I did things would need to be different or I would not stay long into next year. Not for the current pay anyway. 

All of that said the actual work you are expected to do is for the most part easy and even enjoyable interacting with fans and guests etc. The schedule is the best part of the job because you pick the games to work, at least 50/year, and when they are out of town you do not need to worry about it, you're off. That I guess could be a problem for some who want a more consistent amount of hours and pay. Plus you get to spend a day at the ballpark! What more needs to be said?

On a typical workday I get excited every time I'm there. The people I work with are amazing, and the atmosphere is unreal. I start my workday usually running ticket line and check fans tickets as they come in and answer their questions. Once i'm done running ticket line, I have a break then go to Club & Suite Levels to give other co workers their break. Once that is completed I become a Roamer. Which I go around and answer fans questions, assist them to food venues, tell fans to stop smoking because it's a smoke free facility.
What i've learned at PNC Park...a lot. No game day is the same, fans come from all over to cheer on their teams, they also speak in other languages, sometimes their deaf even mute and assisting them is very important. I learned that you work as a team, having a bubbly personalty and making sure the fan is happy is the most important thing. 
Management isn't that difficult, you always are in a buddy system so you never do anything alone. If there's a problem you call up to the Guest Services office and work out the situation from there.
My co-workers are the best! Everyone gets along with each other, it's like one giant family. You help each other out, and give high fives even hugs just for being a wonderful person to work with.
The hardest part of the job, is handling a drunk person in the proper manner before they enter the ball park (which we don't allow if very intoxicated) they can be aggressive and mean. Show them respect and have security escort them to their vehicles.
The most enjoyable part of the job, is the job itself. Never know what to expect or what will happen. But just being surrounded by a sport I love, enthusiastic fans and great coworkers I can ask for a better job!

For spring training in Florida, they offer $9 an hour.  They used to pay more than that several years ago, but now they get senior citizen volunteers to be greeters for free, so they think all labor should be free.  Florida is a horrible place to try and get a job for this reason--seniors who retire with big fat pensions from somewhere else are willing to work for peanuts just to have something to do, so it skews the whole job market and makes employers like this think they are entitled to workers for barely over minimum wage.  Not only low pay, but horrible scratchy polyester shirts that soak up the funk in the Florida hot sun and that funk never quite fully washes out of artificial fibers so it is funk compounded every time you wear the world's cheapest fabric.  I liked the fans and the carnival atmosphere of spring training, but they don't offer the employees any perks, not even giving them a lunch or a hot dog-- they'd rather trash any left over food than let their $9 an hour employees eat it.  For that and for everything else I have little respect for the ultra cheap manager that does the hiring for spring training.  Giving the workers a 'free' baseball cap as part of their uniform is not really a job perk.  They need to offer something better to their workers.

Working security can go from relaxed to hectic in a split second, especially when working for a major league team. I enjoy the opportunity to meet and interact with all kinds of people, and you will do that here. Visiting team fans are very prevalent at games and we all enjoy poking fun at them, while welcoming them to the stadium. There is a great spirit of cooperation amongst colleagues and we look to help everyone in need. A good work environment starts at the time (as everything does), and disseminates to every aspect of this job. You will feel like you are part of the team; you are not invisible. Almost everyone of your coworkers that you pass, will most likely say smile and say hello, including players and managers. If you want a feel good place to work in Pittsburgh, this is it!

What is the best part of working at the company?
Interacting with the fans at the games

What is the most stressful part about working at the company?
Parking, which is not free nor close enough to the park.

What is the work environment and culture like at the company?
Fun, festive, supportive.  I sometimes came to work grumpy or grudgingly but I always left in a happy mood, win or lose.

What is a typical day like for you at the company?
Clock in 15 minutes before call time, final prep in locker room, attend group meeting for the stadium area assigned, check my sections for seat problems or other concerns, then as gates open and people arrive in section we greet and show them to their seats, after game begins monitor for safety or misbehavior, enjoy the game and breaks, take fan photos when asked, then after game ends say goodbye to fans as they leave but report back to group supervisor within 10 minutes, clock out, go to locker and go home. 99% fun.

The Professional Baseball lifestyle is a tough one to adjust to. There are an average of two days off per month (sometimes even less). With most games at 7:00 pm, athletes are required to arrive at the stadium between 1:30-2:30 in the afternoon to get various workouts, treatments, and game plan meetings in. Traveling (3-9 hour trips) occurs about every 4th day after games end late at night with the time of arrival into the next city being well into the early morning of the following day. This hectic work schedule breeds the opportunity to play baseball in front of thousands of fans against the best players in the world- a rarity in itself. The importance of team building, competitive nature, and long lasting relationships is magnified within this field like not other. One might experience various forms of adversity throughout the season which provides endless opportunities to grow as a player and as a person.

I usually open up the gate at Jim Beam Lounge. This involves setting up metal detector various signs outside, ensuring rest of security has metal detecting wands and search sticks. I also insure that any give away products and programs are at gate. I open my gate two and a half hour before game time and ensure no weapons or prohibited items come in with fans. Since I work same gate I know many customers and greet them by name.  I continue to let fans in until end of event. After game time I assist in security at the lounge until one hour after game time. When last fan is out of ball park my night is complete.

I was a baseball operations intern and I was thrilled because this was my first job in the industry. I wasn't too familiar with baseball ops, I figured it had a lot to do with recruiting, which it does, but I was on the logistics side of things. Most of my time was spent looking for something to do and being glued to a computer. Everyone was nice to me but I never got any assignments to help on even though I would ask so I was mostly just bored. Didn't have any game day responsibilities either but the people in the department would sit in a suite with their laptops and get work done.

The management that started in Spring of 2016 and wanted their own crew... 
Most of us in our department became a family working together for 4+ years together or more.  We were a well oiled machine of highly dedicated, Hard-working (under allot of pressure at times), fun, customer service based Employees... New management didn't give anyone a modicum of respect, supervisors or employees.. 
I couldn't have worked with a better crew for a part-time, low paying, fun, 2nd job..

The day would start before the sun comes up mostly setting up equipment needed for the early morning activities to get the players prepared for the day. I learned alot about organizational skills, being a leader, and time management to allow for things to flow. The other strength coaches and I got along great. The hardest part of the job is the grind of everday. The enjoyable part was being around the players and ineracting with them. Watching the young players development into men.

Top Job Titles	Average Salary
Front desk agent 10 salaries reported	$34.90 per hour
Security officer 3 salaries reported	$13.92 per hour
Graphic designer 3 salaries reported	$33,267 per year
Event staff 1 salary reported	$13.10 per hour
Enterprise architecture manager 2 salaries reported	$92,500 per year

Working at Pittsburgh Pirates: Company Overview and Reviews

Pittsburgh Pirates

Pittsburgh Pirates Ratings

Popular jobs at Pittsburgh Pirates

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected