dishwasher/busser

shift leader

back of house team member

server

line cook

Pizza Inn

This was my first job working with the public and I am thankful for the knowledge learned at Pizza Inn as I set out for growth in my job seeking opportunities. On a typical work day, I would set up for incoming guest by preparing the buffet and salad bar along with cleaning the dining room and setting up for any parties we may have coming in. I greeted customers and seated them and took their orders and made sure they had everything they needed while dining with us. I took special orders they had for the buffet and maintained a clean dining room during hours of operation. I assisted my supervisor at checking customers out at the register as needed. I took personal orders over the phone for take out. All of us that worked the dining room would assist each other when needed especially when we had large parties. The hardest part of my job was when we were short staffed and I had a large party along with my own area of the dining room that I was responsible for too. I had a great supervisor who would help out the best she could. There was a lack of communication between management and supervisor's that made the job more challenging then it should have been. I learned so much from working there since this was my first job working with the public, but it was a rewarding experience since I am a people's person anyway. I really enjoyed when I could help out in the kitchen and I got to learn how to prepare certain entree's and in our down time we got to experiment with creating new entree's and if it was approved by management it would become one of the new items on our buffet. Overall, I could not have asked for a better place to work as my first job, I just need something that pays better since most of our salary was based on our tips and on slow nights if my area in the dining room was not being used I would not make anything.

A typical day working at Pizza Inn was that I would come in and clock in and make sure that everything was cleaned and ready to go before I would let the other waitresses go, I would then began taking tables and getting the people what they wanted. I would put in orders then go back and help cook them when I had time. If my other manager did not have time to answer the phone or cash people out I would do that as well. I learned so much by working here, just getting a feel for people and learning how to work a register along with taking orders. My workers were all so amazing and we all really did feel like a family, of course we had some workers come and go but the ones that were there for awhile we all became really close and always had a good time with each other, rather we were at work or outside of it. The hardest part of my job were just those days when you had really rude customers and having to deal with helping to run the store and making sure those people leave happy were sometimes stressful. There were so many things that were enjoyable about my job, the people I worked with, the people that came into the restaurant, and even just cleaning up at the end of the day. I really had a amazing time working at this job!

What is the best part of working at the company?
Working with another dishwasher to get the work area done more quickly .

What is the most stressful part about working at the company?
Banging up everything and covering up everything in big trash bags from bug spray when the place was being sprayed for bugs. Buying your own food even though you worked there. Never know a job that you had to pay for your own food. Hated when they wasted all pizza that has not been touched and thrown in the trash that no employee could not eat before it goes in the trash. All employees got a employee discount on food. Some employees and managers dislike or hated when you get too many food items to take home with you that they will waste and throw away. They tell you you can only take 1 or 2 items only. They do not care if you have a family to feed or not. They are just hatefull people that work there. Some mangers claim they paid for their meal during a break or just eat on the clock but we employees know they do not pay and they do not show any proof of doing so. Managers say they are watching the employees but nobody not watching the mangers.

What is a typical day like for you at the company?
When business is slow and 2 dishwashers are there at the same time working.

I would typically focus most of my time on waiting my tables and always being sure that my customers had what they needed.  In the spare time I would clean my tables, help the workers in the back as well as the other servers when assistance was needed.  I learned the true value of customer satisfaction and how much hard work can pay off both individually and for the company as a whole.  My management team at the time was slightly lazy, but would help if it were greatly needed.  Their main job was the supervision of the restaurant as a whole.  My co-workers and I got along incredibly well and could always ask each other for help at anytime and for anything.  The hardest part of this job was the occasional period of an overwhelming amount of work to do and the stress that came along with it.  However, the most enjoyable part of this job regularly came after the period of overwhelming work, when satisfaction of a job well done set in.  It was incredibly enjoyable when all of the customers were satisfied and a direct relation in that was visible in my compensation.

A typical day at work starts off with preparing pizzas before opening up the buffet. Once the store is open, I must maintain a variety of pizzas to make sure the bar is full. When the bar is full, I help my other co-workers. I answer the phones to take orders for pick-up and deliveries. I maintain cleanliness in my area and on the buffet bar. I have learned how to deal with patrons on the phone and in person. I have also learned how to use my basic mathematical skills at a much quicker pace and always prepare myself for change. The management at my workplace are confident in my work and help me understand problems that I haven't fully comprehend. My co-workers are also very helpful and make my day at work at work a much better environment, we have fun but also get our work done in a professional manner. The hardest part of my job is when one of my co-workers calls in and I have to become much more quick with the pizzas to put out on the bar. Atlas, the most enjoyable part of my job is having conversations with my manager about everything, including work.

What is the best part of working at the company?
The only good part is free pizza.

What is the most stressful part about working at the company?
Long hours, high expectations, constant micromanagement, low pay ($10 starting), low raises ($0.25 raise ~every 3 months), busy shifts, out of touch bosses, and customer complaints.

What is the work environment and culture like at the company?
Everyone is a teenager, so it is easy to get along with them if you are in a similar age range. However, the primary issues in the work environment is the management. The owners and managers expect you to have a hard-working attitude where you give it your all, but they will not pay you what you deserve; it is very easy to become disillusioned with this job once you compare the pay to other jobs that require less effort and time to make more. 

What is a typical day like for you at the company?
Constantly working, any free time spent talking with coworkers or taking a breather is usually shot down by the manager. There is a heavy emphasis on cleanliness and saving-costs.

What is the best part of working at the company?
Really the only good part about working there was the hard working employees. The owner wanted the impossible from us, didn't pay sales tax along with other expenses, and got us shut down and us employees without jobs.

What is the most stressful part about working at the company?
The owner blaming the sales, lack of customers, and not making a profit on us employees. Which was not the case

What is the work environment and culture like at the company?
The employees made the environment really pleasant to work in, everyone was like family there, the culture was the problem, it was hard to understand the owner when he talked to you.

What is a typical day like for you at the company?
BUSY but ALOT of fun filled environment. My regular day there was long, I worked my shift and some of the owners shift when he wanted to leave early, and then I stayed behind and work another 5 to sometimes 8 hours off the clock making the restaurant ready for the next day.

Working at Pizza Inn compared to the other restaurants I worked at was very different as it's a bit more relaxed. I started on as a dishwasher who has never washed dishes in a restaurant before. It wasn't a hard job to learn, but when you are the only dishwasher during the shift at a buffet, it can be difficult. I eventually was moved to a cashier, which I was okay with as I did not have the speed nor experience to be the dishwasher at the buffet. Working the register is a pretty simple job as you don't have many responsibilities. Management was pretty good as I never had a problem with my managers. My only problem with this place is the owner. I was fired by him over having my hat the wrong way, something I learned after I came in the next day. He never said a word to me, never even knew my name. I felt even more disrespected about it as I saw other employees working out of dress code. I would not recommend this place to anyone

Working at Pizza Inn was a great experience overall. The work environment was fun, the team was tight-knit, and the customers were usually friendly. I enjoyed learning different parts of the kitchen and front of house, and shifts went by quickly because there was always something to do. The food was good, and management generally cared about the employees. However, since it’s family-owned, favoritism was definitely an issue. Certain employees were clearly given better hours, easier shifts, and more leniency, while others were overlooked no matter how hard they worked. It could be frustrating and disheartening at times, especially when trying to grow or take on more responsibility. That said, if you’re just looking for a decent job with a good atmosphere and can navigate the family dynamics, it’s a solid place to work. With more fairness in scheduling and opportunities, it would’ve been nearly perfect.

A regular day at work basically for me is saying hi to everybody I would greet all of my coworkers and then I start to sign in then I would get to work. I learned different things almost literally every day I learn to communicate better I learn how to clean properly and I learn how to work a cash register. It’s was a friendly environment and the manager was kind and understanding? The hard part for me was when I get a rude customer to come in always trying to find a way to get a good deal or something like that was hard for me. They was rude for no reason. The best part for me was leaving with a smile on my face at the  end of shift.


Top Job Titles	Average Salary
Dishwasher/busser 12 salaries reported	$10.29 per hour
Shift leader 7 salaries reported	$13.50 per hour
Back of house team member 8 salaries reported	$11.81 per hour
Server 14 salaries reported	$13.68 per hour
Line cook 1 salary reported	$10.50 per hour

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