shift manager

general manager in training

shift leader

prep cook

customer representative

Pizza King

To begin with, local management had no idea I was even supposed to start on my first day. There was no training program, no plan, and no real training. Any training I received was done by someone that had just been trained themselves. 

As a delivery driver, my pay was based on tips. Local management would refuse to fill delivery orders until the pace had slowed down. This meant that often delivery orders sat for 2+ hours, thus making the customer very unhappy and unlikely to give any tip at all. The severe lack of regard for the customer is appalling. Being busy is one thing, refusing to fill orders is another. 

Given the high demand for deliveries to be completed, one would assume you would want as many drivers as possible. One would be wrong. Per policy, local manager was to setup delivery money bag before any deliveries could be made. Local manager refused to do this, and instead utilized me as another kitchen staff. Mind you, I was not being paid as kitchen staff. 

Cleanliness: I don't believe I ever saw any of the kitchen workers change their gloves once they started their shift, or wash their hands more than once. The kitchen was visually an absolute mess at all times. The oven had spilled ingredients piled underneath it at all times. The hand washing sink was functional, but difficult to use. It often had things piled in front of it and never had soap in the dispenser. 

Overall: Pizza King is in complete disarray. If you want management not to communicate, disregard your time and money, and treat customers poorly it is the place for you.  

Pizza king is actually an amazing place to work with a friendly staff, great managers and plenty of opportunities for advancement. This job can only be spoiled if you get a bad manager (which happens but is rare) If you have a great manager you'll love coming in every day and you'll tell that most people love being there. Its a fairly stress free job and when it gets busy everyone is made to stay on task and push to maintain quick service. At the end of the shift everyone wipes down their station before clocking out and if you're ambitious you can pick up some extra hours at the end by helping the managers close.

You can also request for more hours at other store locations, which can turn this into a very livable job (or a great place to start saving for college or a trade school)

I remember working a 12 hour shift for this company because I wanted to pick up extra time and at multiple points through that shift I had managers saying it's alright if I left (even though they were slammed). This is definitely a company which has great managers.

Much is expected of everyone if everyone does their job properly. Me being the new guy seems like I get everything pushed on to me while the other crew members go and have fun in the back or go out to smoke often.
training is very lax, get shown once and expected to perfect it once shown. 
i still dont know how to properly make all food items due to others just doing task for me, and told to move to next order. i would rather have the task shown and told where i can find said procedure so i can learn as well.
everyone learns at different rates too....

i feel i spend most of my time cleaning everyones elses mess and getting reprimanded for others not doing proper procedure...

drivers yell at kitchen crew and get mad often because they want this one order right now. they get made as the order is produced. first in first out. nothing is done to them..

i feel like im stuck till i find something else... not a good full time job to make a living wage. $100 a week basicly... 
i got way better hours at subway.

a normal day at pizza king obviously includes making pizzas, but some other large parts of it are food preparation, doing so in a timely manner, cleaning (daily, weekly, & monthly), and obviously customer service. I think it teaches a fair amount of food-industry business and procedures, as well as social skills. I believe 2 out of the 3 store managers I've had are excellent planners and leaders, and all of the shift leads I've worked with, while all having their unique skills and sometimes flaws, were excellent examples and instructors on how to do my job. it's a very different atmosphere than a tyrannical corporate workplace, it feels more local and family friendly eventhough it is Indiana exclusive corporate. the hardest part of the job would probably just be the firday & Saturday night rushes, and the most enjoyable part being the food, which is expensive, but with the discount it's worth it.

I either came in and started working the pie-line or I started working the expo station. I had to make sure that I kept everything stocked, and had spare prep pans for the rushes. We would also break down and put away the truck order when it came in. We had daily cleaning duties and closing cleaning duties. I learned how to make and proportion all the ingredients correctly for all the food. I also learned how to cut and package the food once it was done cooking. I learned how to answer the phones, take orders, and determine if the customer was in our delivery area. The management and staff were all amazingly, friendly people. I loved working here and I probably would still be working there if I hadn't moved from the area. The hardest part of the job was keeping up with the orders and remaining calm during our rushes. The most enjoyable part of the job was the company of my co-workers.

At Pizza King you stay busy no matter what pace it is.  You have to go in set up your serving things for the day. Make sure everything is perfect. If your not busy you would be stocking things, cleaning, helping out with what all needs to be done for that day/night. Being fasted paced it can get very stressful, specially for your first time serving. You have to always have a positive mind even if something goes wrong. You have to keep track of your tickets and make sure you keep all your customers happy at all times. The management there is poor, a lot of favoritism. The manager I had didn't know what that person was really doing. Went to her over problems and she had no interest in solving them. The most enjoyable part of the job is all the people I worked with. I got along with all but one. I made a best friend while working there.

They didn’t care if you showed up late, as long as you called in. When I first started I was under the impression I’d be getting around 24 hours a week but found out after starting I was only getting 2 nights a week. It took months to get up to 3-4 days a week. Many nights I’d get sent home early especially during the week because we wouldn’t have enough deliveries to need a driver. Friday nights were hit or miss too, one night you might make $30 in tips and another you might back $100. Meanwhile every other pizza place in town had drivers going nonstop, and I’d even be waiting in the store for hours while doordash would be getting all the deliveries. Management definitely played favorites and got rid of some of the better people who worked there for really dumb reasons. 

typical day: daily restaurant management, overseeing 8+/_ employees, compiling time data and creating payroll and accompanying tax forms, bookkeeping, inventory, creating and overseeing weekly work assignment sheets, taking and preparing customers' orders.

What I learned: restaurant business is hard work but can be very rewarding.

Management: I was owner/operator/manager so I feel like management was great, of course. I tried to be fair with all employees.

Co-workers: mostly kids in high school, but eager and hard-working.

Hardest parts of job: Hiring and firing, discipline.

Most enjoyable part of job: at the end of a particularly hard day, we would crank up the jukebox and work hard together to clean everything up and prepare for the next day.

Working there is fine, you make a pizza and then you put it in an oven, there’s definitely a lot to learn but everything you need to learn how to do something is usually posted on a wall. At this location when I worked there half my time we have no general manger and then the other half we only had a GM who changed the whole store with no shift leads. The like field leader was actually awful, he’d just stand over your shoulder the whole shift and if you did anything wrong you’d eat yelled at and retaught like you were dumb. He tried to fire my coworker for not using the portion cups once. There’s also like 0 benefits for part-timers. Basically don’t work there, there’s like no room for advancement there anyways. You don’t even get free food unless you work 7 hours and discount is only 50% 30min before or after you’re scheduled to work.

A typical day involved delivery pizza and washing dishes in my downtime. I was supposed to learn more, but there was never time to. Management at my store was a mess. The store manager is unprofessional, unorganized, and frankly childish. His shift leads had no respect for him and were constantly bashing him, but honestly, their reasonings were fair. My coworkers were all nice enough and many were helpful, but frankly this is a job meant for kids starting out or people who can’t do anything more advanced. The hardest part of the job was having to learn/guess what I was supposed to do on most tasks/issues and dealing with the man manager’s passive aggression. The most enjoyable part was being able to be in my car most of the night and out of the restaurant. 

Top Job Titles	Average Salary
Shift manager 4 salaries reported	$13.31 per hour
General manager in training 3 salaries reported	$19.00 per hour
Shift leader 1 salary reported	$13.00 per hour
Prep cook 1 salary reported	$11.50 per hour
Customer representative 2 salaries reported	$11.00 per hour

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