inspector

aircraft mechanic

aircraft maintenance technician

customer specialist

systems integration specialist

Planesense,-Inc

If you like working with the bitter end of their career technicians and younger no skilled technicians with outsized egos you have found your new home!  If you enjoy trashing your fellow employees via the rumor mill.. this may just be an exciting opportunity for you!!   If you have an A&P license, do not like to learn, have a disdain for reading,  hate rules and never want to troubleshoot... just throw parts at the problem... then this is just the place for you to thrive in your stupidity and misery!!!!

Zero reviews, zero incentives and no accountability for technicians that trash talk the other shifts or just plain hate life.  If you are a miserable human being with no skills and hate life, this is just the place for you!!  You can be miserable and no one from management will do a thing about it!  

Larger than life egos with zero aviation skills, ie their only aviation job has been at the Portsmouth hangar with 2-3 years of limited experience or some military experience, routinely let their opinions of others' work and efforts be known.  Additional issues are cliques with certain members of management, especially on the second shift... if you have a drinking problem and race cars you are untouchable.  If you drink, race cars, have authority issues, smoke cigarettes and trash talk the other shifts and everyone else you deem less than worthy... you will have a great time working at PlaneSense/Atlas Aircraft Center.  Bonus points and a possible promotion if you are unhealthy, ride a motorcycle or have a car with a f@art can. 

The rumor mill and office politics for the rest of the building are out of control.  If you ever need help from HR or the business office types, its just fodder for the rumor mill. Do not put anything of value on your resume... its just more talking points for rumor mill. Expect every trip you take to be filled with awful travel arrangements, and filled with issues because the business office is incompetent.

Do not bring issues forward to the management team, you will treated as the problem, and when convenient the management keeps tabs and will revisit past concerns to their benefit.

Training is non-existent or just for checking boxes to keep the FAA happy or for industry ratings, not to actually be a better technician. 

So if you have significant personality deficits, a larger than life opinion about your skills, enjoy trashing those around you, and some authority issues you will fit right in.

The pay is below what it could be, but that is because the Senior Management knows it has a load of technicians that are not worth it. 

In summary:

Work Environment is toxic               
Zero Management                        
No Accountability                        
Favorites are played                  
No room for advancement 
No reviews                                  
No pay raises or any known path to increase your income other than boatloads of technicians leaving       

This place is cause for Indeed.com to implement negative stars on the rating system.  

On a positive note for closing....................If there any UNH Business MBA or PhD candidates looking to investigate dysfunctional management, toxic work environments and a whole host of workplace issues, look no further!

I started with PlaneSense in 2015 with around 850 hours TT. After reaching 1500TT I was offered an upgrade to captain which I accepted. The training department was excellent. Now that I'm at a regional airline the training very much resembles airline style training for indoc, systems and level D sims in Dallas. Trips are very diverse. Canada to the Bahamas and everywhere in between. Class B airspace to tiny grass strips you will never have a dull moment. The PC-12 is an absolute blast to fly! Still to this day it's the best plane I've ever flown. There was some head butting with management between the pilot group when I was there over salary and quality of life. At the time the regionals were really picking up their hiring and offering crazy bonuses. We were losing a lot of pilots and the work load was increasing. Pay never increased besides yearly raises. And the workload was increasing. Also If you are PSM or PDK based the chances of you flying all 8 days are very hight with no extra pay. If you are based at an outstation enjoy the airline miles that you will gain commuting to PSM. If you are PSM or PDK based the pay will be the same but more work for you. Now however a sort time after I left captain pay did increase and I know things have changed to improve quality of life. Now with the bad out of the way I NEVER had a problem with the chiefs or management on a personal level. If I had a family emergency the chiefs did everything they could to get me home. At the time I left the company has never missed the birth of a child even to the point of diverting a plane to insure a pilot can get home. I did a recruiting trip to my alma matter and I was able to fly my wife and kids with me on the PC-12 which most people will not get the opportunity to do. Lastly the company never pushed me to do something unsafe. Now there were plenty of times I told OCC the weather wasn't good and they would say "can you go try?" To which I would say absolutely! Not get in and have to divert. Never questioned why or got mad that I couldn't get in. Now passengers on the other hand? Not so much. A few times passengers just couldn't understand why I didn't want to fly into a hurricane. That being said the company always had my back. I would absolutely recommend PlaneSense to any pilot looking to gain very valuable experience.  

PlaneSense maintenance is a corporate shop run like a GA one. They've grown too big for their britches in the past few years, and the Director of Maintenance has failed spectacularly in keeping current with what techs want or need to complete their jobs. Moral is terrible at this company. New hires are as common as changing your socks. Pay rates mean nothing in regards to experience or skill level. They parade around their plethora of "Diamond Training Awards," but in reality they make each mechanic sit through scores of hours of non-applicable training in order to reach their training goals. Meanwhile, it doesn't matter if you're not trained on their soul-sucking, decades-old jets, you just have to figure it out, and hope it doesn't fall from the sky. There is no chain of command, just mechs and supervisors. No hope of upward movement--this company can't even decide who to make lead mechanics in order to streamline maintenance. Reviews are some mythical concept, even if you ask directly for them. It is common to work between 2-3 years before even getting a review/raise. I wouldn't recommend this job to my greatest enemy.  

"Here at PlaneSense, we do things right, cuz we do them twice."

'Nuff said.

The first couple weeks are tough because of all the information you get. It does get easier and nobody has a problem answering questions. Walking in the flight ops center you know your responsibilities but you never know how they will play out. With nearly 400 shareholders and 40 aircraft, the day is constantly changing. This makes it a fun dynamic environment to work in. Summers when flight demand is high can be overwhelming at times but if you keep your cool theirs always an end to the day and it does make the day go by quicker. There are 2 shifts at entry level. 0500-1500 and 1330 - 2330. You work 4, 10 hour shifts a week and are guaranteed at least 1 weekend day off and at least 2 days consecutive. Ex Sun, Tues, Wed could be your off days. Management has been bumpy at times, different departments have different interests and can push and pry conflicting priorities. As result, departmental communication can sometimes be missing. However, It does seem as though management has realized this and is taking steps to remedy the issues. Overall, PlaneSense has been a positive experience for me. Coworkers are very nice and fun. I would definitely recommend it.

If you don't wanna work in the majors or don't wanna move near Boston, this is really the only place to work as a plane mechanic in Seacoast. No other aircraft maintenance base in the area pays as well as this place either.

Coworkers I have are great and they'll do what they can to help you get the job done. The management is lackluster however and they tend to allow people to fail upward instead of letting them go. Communication is a huge misstep as well. Talk about getting 3 applications for a position, accepting none of them with the reason that they all need more experience, and then promoting a guy that didn't even apply. That's management BS. Management will schedule a plane to be downed for a paintjob for 3 weeks only to have it come back a week later for a major inspection. 

It's frustrating because most of the techs here are good and fun to work with but it feels like there are days when our work is wasted because of scheduling concerns.

 If you don't like that, then it's not for you. If you're in the area though and don't wanna jump to a major airline, then this is the best option. 

This company definitely has its quirks, like any workplace, and there are moments when the processes or communication styles can feel a bit unconventional. At times, it may take some patience to navigate internal systems or adapt to differing management approaches, but these small challenges are outweighed by the overall positive environment. The team is supportive, collaborative, and genuinely invested in helping employees succeed, which creates a sense of community that makes coming to work enjoyable. Opportunities for learning and professional growth are abundant, and management is generally receptive to feedback and new ideas. Even on busy or stressful days, the culture encourages balance and understanding, which makes it easier to stay motivated and engaged. While it may not be perfect, the combination of supportive colleagues, room for development, and an overall respectful work environment makes it a workplace that’s truly rewarding in the long run.

8/6 Schedule... very long and stressful days. The pay is below industry standard. The OT Pay is good but overall it’s not worth it. It use to be a great place to work but it’s not anymore. Pilots are leaving at an alarming rate. While management have meetings... 

Major F/O complains: Not flying enough, low pay, poor benefits, long training contract. 

Major Captain complains: Long days, high work load, stressful environment, quick turns, lack of support, low pay, poor benefits. 

It is not the worse company out there, however, it’s in that direction.

The fleet is average 5 yrs old, training is great and maintenance is good.

 There are some great management folks but no one listens to them so nothing gets done.

Recommendation to potential pilots - It’s wouldn’t be my first choice, nor would I recommend it. However, you’ll gain a lot of invaluable experience should you decide to join their team. Reach out to people on the forums to help with your decision. 

Recommendation to management - “keeping your people happy is what keeps your people”

The work is OK for a tech.. the uneducated low paid line people/parts there can make your life miserable because misery loves company.
 A lot of back stabbing and looking over your shoulder by co workers looking to report to supervisors to get ahead by making you look bad.

High turn over rate by younger non experienced employees just looking to get experience and then move on to better pay. The whole Portsmouth area is way overpriced for a working person to live so expect a long drive to find affordable housing most employees live in the Manchester, NH area.

The management down from V.P. is locked in long term so don't expect a upward promotion.. just lots of sidewards movement..

Same old airplanes day after day... same inspections.. day after day..

Atlas Aircraft Center is a great place to work. I am going on 5 years and I would recommend AAC to anyone who has there A&P and wants to work at a place that is ever growing and full of different experiences. Over the years I have been able to not only work inspections on aircraft or fix line birds that have a flight in a few hours. I have also been involved with large scale STC installs involving me to both learn structural and Electrical skills. AAC also has a tire, battery, seat, and sheet metal shop. If you want to work on everything and anything, AAC is for you. AAC is also an authorized dealer for a range of major avionics like Honeywell and Garmin as a few. We also deal directly with Pilatus as we have the largest fleet of PC-12’s. All this involvement allows us to deal directly with the vendors and even help test new equipment for future STC’s

I am proud to say I work for PlaneSense and affiliates. PlaneSense as a whole provides guidance and opportunities to grow that most companies wouldn’t. People that work at PlaneSense are enjoyable and believe in this company. Like always, there are a few unhappy employees that just like to be negative and no matter what is done to appease their needs, they are not happy. PlaneSense is always striving to better their employees by providing moral boosting activities, excellent benefits and pay. You can always find a friendly facing walking in the hallways and a many helping hands in ALL departments. I strongly recommend that if you want to work for a company that has a strongly committed to its employees, PlaneSense and Affiliates is the place to be!

Top Job Titles	Average Salary
Inspector 3 salaries reported	$42.00 per hour
Aircraft mechanic 7 salaries reported	$41.00 per hour
Aircraft maintenance technician 4 salaries reported	$48.56 per hour
Customer specialist 4 salaries reported	$20.00 per hour
Systems integration specialist 2 salaries reported	$34.00 per hour

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