retail sales associate

sales associate

sporting goods associate

retail store manager

retail assistant manager

Play It Again Sports

What is the best part of working at the company?
I absolutely LOVED my job running the store I worked at. Always tried to find creative ways to  attract more customers and business. 

What is the most stressful part about working at the company?
Working for the franchise owner was an absolute nightmare! So difficult to keep up with his demands and expectations with little to no help and time to get things done in a timely manner. Unfortunately he expected more than could be achieved. Poor communication, he had shipments sent to the store and was usually unclear about the shipment and what went to who. He takes on way more than he can handle and then puts the workload on others expecting them to know what to do and how to do things! Poor management and people skills!

What is the work environment and culture like at the company?
At times, fun and productive. But most of the time staff workers feared when the owner of the business would stop in and was present. There was much anxiety and tension amongst the employees who worked for him.

What is a typical day like for you at the company?
Open the store, move bicycles outside to display. Answer phones, help customers, ring up sales, conduct buys and consignments. Merchandise product and shift product around depending on the season.

Typical day includes helping customers satisfy their needs in sporting good for their family and themselves. It also includes updating product information as well as finding and receiving new product to bring to our customers.

I've learned about ever-changing work environments in trying to always adapt to customer's needs. Also, in being a manager, I've learned to work with staff, both above and below, to keep the work environment consistent to our every day goals.

Between 2 stores, management can be a little stretched and therefore mildly inconsistent with what we carry and how we operate.

Hardest part of the job is the common problems with retail. Schedule is not very flexible and requires you to work weekends and getting time off can be challenging. Also, in dealing with customers all day, every day, you do get frustrated with the constant interaction because some people just can't be helped. 

The most enjoyable part of the job is the relaxed atmosphere and the enjoyment with working personally with most of the customers. Although some customers cannot be helped, most are a pleasure to wok with and it's satisfying solving their problems.

Self explanatory retail work. Typically I would open the store or close it on later shifts. 

What I learned her are the basics relating to customer service and time management when handling a customer/patrons needs.

This establishment is no longer in business, but the main principal of the company/store itself will more or less remain the same from franchise to franchise.

The culture comes down the franchise owner's involvement in the everyday business and store itself. The more they are present, the more enjoyable the overall workplace will be.

The hardest part of the job is curating used equipment individuals will bring in to trade for other merchandise or for cash. Valuing golf clubs, baseball equipment, or workout/weight lifting equipment are common things you would see be brought in. Finding the right price to bring in these things take a lot of time to learn. Sources one would reference to obtain values or purchase prices include things like online markets where similar items are being sold, and or the inventory and history of the inventory of the store you are employed at.

On a typical work day, I would open the store and prepare the store for opening.  I managed 4-6 employees daily, keeping them busy and making sure customers were given exceptional customer service. I learned basic business skills. Each category was run like a separate business, and i was responsible for 5 different categories, two of which i personally built from the ground up.  The most enjoyable part of the job was the relaxed work environment and being able to work around something I enjoyed. The hardest part of the job was keeping all of my businesses up and making sure all needed and desired inventory was available daily.  I had to competitively price my inventory and market them to the customer base.  Most of my co-workers were college students, with the exception of one or two who had bachelors degrees. I learned basic management and marketing skills, as well as how a successful business is run.  At the end of each shift I would balance the registers and close the store. This included making sure my employees cleaned and restocked the entire store, and had daily duties finished.

My daily routine would be to come in a half and hour before we opened for the day. Clean up and organize the sales floor. Check emails, do daily deposits. Once the store was opened I would take care of sales and customer service. I also would do all the ordering of product for the store as well as take in trade in's from the customer.
In twenty years it's difficult to list everything that I have learned. Most importantly is if there is something that needs to be done, do it. Be patient with situations. Be able to put aside personal trouble and focus on the job at hand.
I have had the pleasure of working with many young people over the years. I hope that I was able to mentor them in some way for their future.
The hardest part of the job was not knowing the future. Wondering if we were going to make enough sales to earn a profit. Working and scheduling around everyones school class schedule.
I loved selling to our customers. Watching them leave with a smile was the best part of my day.

I started working at PIAS as a senior in high school and worked there part-time through some of my college career.  It’s a great laid-back job that will still challenge you in some aspects but not to the point where it’s too stressful.  The atmosphere of our store was awesome and friendly, and my co-workers were great.  Everyone was willing to help each other when someone was in need.  
The most stressful part about the job is that some customers will occasionally give you grief for a few different reasons but usually it’s something that can be dealt with easily using common sense.  
Overall, I really miss this job and I would recommend it to anyone who loves sports and learning about sports they don’t know much about.  If you’re looking for a relatively laid-back work environment that rewards communication skills and helping co-workers and customers, PIAS is your place!

A typical day at work involved assisting customers with any questions they may have, purchasing product from customers and receiving incoming shipments.

I learned to work in a great team environment most of all.  Also, I learned how to offer great customer service across the board.

Management at Play It Again Sports is great!  They are great at directing the staff on what needs to be done during a work shift.  They make sure staff is working hard and having fun at the same time.

My co-workers are awesome!  Working at Play It Again Sports is a highly based team work environment.  We all work very well with each other and complete tasks efficiently.

The hardest part of the job is having to do some of the physical labor.  When a 14,000 lb weight order needs to be received in the middle of summer or winter, the work gets hard.

The most enjoyable part of the job is being able to work alongside great co-workers and help the customer in any way I can.

Each day starts with balancing the registers and depositing the previous days money. That is followed by creating task lists for my employees to assure all goals are met for that day. 
Review and organize any and all logistical strategies that need to be addressed for the day. ( Shipping, receiving, picking up new and used product as well as deliveries of sold product to customers.)
My time here as increased my ability to manage not only my time nut the time of the people I manage. Making sure no one persons time is wasted or unproductive. 
The most enjoyable part of the job was taking a start up business that did $280,000 in sales in year one and turning it in to a business that now does over $1.2 million.

To be a Sales Associate at Play It Again Sports, you need to be very outgoing. I learned that the hard way. They hinted towards me to talk more, but even though I consistently greeted customers and tried to suggest products when possible, I still did not meet my managers' expectations in terms of communication and sales. If they would have given me more concrete expectations and training, I definitely would have been able to remain with the company until I head off to James Madison University in the Fall; however, if you talk a lot and really push customers as much as possible, you will enjoy the flexible schedule, loose work environment, and experienced coworkers that you will find yourself surrounded by. Just make sure to be very outgoing.

I loved working at Play It Again Sports. A typical workday includes normal retail duties such as merchandising, cashiering and restocking. However, the hardest (yet most rewarding) part of the job is buying items from customers, which can get tricky even for the managers. Buying equipment is ofttimes difficult - but rewarding. Occasionally, it becomes stressful when you buy a broken or an item that does not sell. The managers are generally understanding that "everyone makes mistakes," but on days where managers are stressed - their reactions can vary widely to your purchasing faux pas. I've learned general prices of equipment and the technology that makes each piece of equipment different from others. If you love sports, you'll love your job here even though the pay for part time workers is much to be desired.

Top Job Titles	Average Salary
Retail sales associate 8 salaries reported	$14.63 per hour
Sales associate 5 salaries reported	$17.82 per hour
Sporting goods associate 5 salaries reported	$13.30 per hour
Retail store manager 1 salary reported	$21.50 per hour
Retail assistant manager 7 salaries reported	$16.43 per hour

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