truck driver

delivery driver

local driver

forklift operator

engineering team leader

Ponce Ground Service LLC

After working at PGSL Ontario for almost a year. I found that management will be the main contributor to a terrible experience. 
A typical day at work consists of coming in with no update from the manager & having to rely on the previous shift to relay information about the current yard plans & organizing & hoping they care enough that day to relay that information. If not then you’re expected to be at the managers every beck and call & make his will happen. 
Honestly the shift leads are the reason why work gets done around there. Shift leads get their position by being enticed to take on an extra work load for the same pay with a promised raised after 3 months of successfully running the shift then come to find out that they’ll never receive the raise because the promise was only made in through word of mouth and no contract. This happened to countless people & after months of not hearing back from management they surrender their position to  the next guy unlucky enough to fall for the ruse. 
Management makes no time to reach out or check up on of the condition of the work environment whatsoever unless it’s to address you personally whether it’s something you said or if you were a few minutes late. You will receive countless write up for the most minimal infractions but when it comes to the conditions such as porta potties & cleanliness or water supply & power they won’t hesitate to let you go days on end before addressing the issue. Porta-potties go uncleaned in the most horrific conditions for weeks. You will spend hot days in the summer with no drinking water unless you message management on teams and even then they will stop by with a few cases of bottled water left on the dusty floor. 
In one case one employee reached out to the manager saying that it was 95 degrees out with no drinking water available & the managers only response was saying “it’s 94 degrees, not 95”. After a while they send one guy with a few cases of room temperature water & he says “I brought the water , now you guys want me to offload it too ?”. Recently they have gotten tired of buying DISPOSABLE WATER CUPS & have resorted to giving us each 1 red solo cup with our names written on then by the manager then left out in the very dusty office to be covered in dirty. 
You may be asking “how does HR let this happen?”. Well there is no direct contact with HR when you try to call or message them their status on teams is always set to “in a meeting” and messages will not go through. Recently after having some difficulties at home I reached out to see what my options were. HR director responded once with no other follow up responses or solution. I was left on seen for day and as of writing this review they have still not reached out. HR leaves manager the decision for scheduling & will not excuse emergency call offs even with doctors notes & photographs as proof. 
Hardest part of the job is dealing with management.
The most enjoyable part are the shift leads who work side by side with you & understand you, Teach you & are responsible and respectful. 

Work Environment/Responsibilities:

To start, the beginning of the day starts with clocking in on ADP & Motive Driver. You walk into the dispatch building and show them your start time on your apps as well as your driver license. They then hand off the keys and you start your pretrip. You’re required to take daily photos of the truck and post on the groupme app. Typically you have ample time to get this completed, SOMETIMES up to 2 hours! We run Amazon Relay loads on the XL side of things. It’s touch freight (live load AND unload) so be ready to move some pallets but it varies day to day how much you’re picking up. Most of the time the pallets are light to medium weight so not too bad, but on occasion you will get very heavy pallets. Drop off is in Perris. We’re required to have associates escort us and sometimes its slammed so it’ll take a while. The associates there are super nice and fun to talk to. After completing our drop off we return to the Ontario yard and do our post trip and clock out the same way we clocked in making sure to show dispatch our clock out times on our apps and then returning the keys. 

Trucks cleanliness is up to the driver and we get assigned different trucks from time to time but for the most part you’ll stay in the same truck until you’re eventually reassigned. Sometimes it’ll happen in a week, sometimes it’ll happen after a month or 2. 


Culture:
So this is the most important part to me. I love the culture here. The drivers are all really cool and like to have a laugh. Albeit some are more to themselves and aren’t as willing to have a chat but there’s nothing wrong with that. I love the people in the dispatch office. All of them have a good sense of humor and as far as I see all have a good relationship with the drivers too. (Unless you’re really messing up or causing problems obviously). Only 1 of the people in the dispatch office doesn’t really talk to the drivers. The safety managers are all cool too. Pretty much everything I said about dispatch goes for safety. 


Management:
Management is good. They’re offsite 4 days out of the week but are very easily reachable over a phone call. They come 1 time a week to do a standup meeting where we go over safety and goals and what not. They’re understanding and willing to work with you if you’re willing to work with them. 


Overall thoughts:
Great company, I like working here a lot. Very easy going. Just make sure to be good about your pretrips and communication. Don’t give anyone any problems and you’ll have a good time. Just have good energy. 

PGSL has a toxic culture driven by unprofessional leadership and, at times, unethical practices that I personally experienced and witnessed. Many managers lack proper leadership skills and create an environment based on fear and control rather than trust and support.
The company sets unrealistic goals but provides little to no training to help you succeed. Instead, they rely on micromanagement to push expectations, making the workplace extremely stressful.
Their PTO policy is misleading — they advertise 80 hours per year, but you accrue hours slowly, and that limited PTO must cover vacation, sick days, and holidays, since they do not offer separate holiday pay.
On top of that, the company enforces rigid time-clock rules. If you’re even slightly late clocking in, it’s held against you, and flexibility is practically nonexistent. If you leave early due to illness, you’re often required to provide a doctor’s note, as management assumes you might be going to another interview.
Between the hostile environment, strict policies, unprofessional conduct, and high turnover, PGSL is not a healthy or supportive place to work. Think carefully before accepting a role here.

Man, I gotta say... I’ve been here for about 44 days now, and honestly, the whole process of getting started was pretty smooth. The best part? I didn’t have to jump through hoops to get on the road. Recently got laid off, and I was looking for something fast. this company made it happen. Got the job and started almost right away. That was a big plus.

My road test? It was no walk in the park but it wasn’t anything crazy either. Took about two hours, they made sure I could handle the truck, do the basics, and check off all the necessary boxes. Nothing too hard if you know your stuff, but still, they weren’t handing out passes. I like that, though keeps the quality up, you know

Onboarding was long, especially with all the safety videos. Felt like I was watching them for days, but hey, I get it. Safety’s gotta come first. They went over everything, from the rules to what you need to know about the truck and how to stay safe on the road.

Overall, it’s been a solid experience. No complaints so far. If you’re looking for a company that doesn’t waste time and gets you rolling fast, this one’s worth checking out.



A typical day at work involves checking in with the dispatch team and then proceeding to standup and stretches. During the job, I learned the importance of being safe while operating any vehicle and the proper way to package and handle goods.

Management provides daily coaching for offenders for safety and delivery metrics. The workplace culture is respectful and to the point, especially in the dispatch team. The hardest part of the job is understanding all the metrics, from engine off compliance to delivery. Despite this, I enjoy the job because it provides a steady income and a relatively easy-going work environment.

What is the best part of working at the company?
Not a thing,management lies to you constantly ,tells you no week end work,then tells you have to work weekends.very disorganized no paid holidays or any pay raises.

What is the most stressful part about working at the company?
Management do not appreciate your hard work,try’s to make you work longer hours

What is the work environment and culture like at the company?
Very hostile,people do not talk to other people that are not the same color as them,very clicky

What is a typical day like for you at the company?
Long hours ,very hot in summer and really cold in winter.management does not like you to be comfortable in the work environment

-A typical day at work? Clock in, pretrip, get a safety standup and start work.

-What you learned? Safety with driving and learning to have patience and customer service on accounts that are not difficult.

-Management? Understanding it is hard to be a driver and they take care of your hours and make sure youre paid on time. 

-Workplace culture? I enjoy my team mates. Sometimes we will have to help each other out to make sure there are no service failures. 

-The hardest part of the job? Always make sure youre driving your best. Never in a rush.

-The most enjoyable part of the job? Pay, overtime and I have weekends off 

The compensation is competitive compared to the other trucking companies. That is what first caught my attention. Although they do require a perfect MVR it can be more challenging to apply for a class a postion. The application process was very straight forward I submitted all documents to the recruiting team and had an in person interview. They have different offices but the ones on Haven everyone was professional and the recruiting team was welcoming. I am excited to get started and set down roots at this organization. 

Overall, I am satisfied with my job. I hold a class a so the work isn't difficult it's no touch freight at PGSL which is a great a transition from my previous job since I am getting in my 50's. I am paid fairly for the work I complete, and my hours are manageable. 

I will say that safety and HR are strict with compliance here. If you're not someone who does not like to be coached on safety metrics, then this will not be a long-term company for you. Also, the company has quarterly safety meeting on Saturday that are mandatory. Again, if you're not aligned with coaching then this is not a good fit for you. 


What is the best part of working at the company?
I have amazing managers and I’ve made wonderful and forever lasting friendships

What is the most stressful part about working at the company?
Making sure to abide all the safety rules. There are cameras in the trucks. The cameras will record when there is a safety alert such as cell phone usage, speeding etc...

What is the work environment and culture like at the company?
Amazing. Everyone gets along. Sometimes it’s hard to believe I get paid for doing something I actually enjoy

What is a typical day like for you at the company?
Clock in. Pre-trip the truck. Drive to offsite. Pick up the freight. 

Top Job Titles	Average Salary
Truck driver 267 salaries reported	$25.44 per hour
Delivery driver 6 salaries reported	$23.50 per hour
Local driver 167 salaries reported	$25.93 per hour
Forklift operator 38 salaries reported	$21.43 per hour
Engineering team leader 148 salaries reported	$21.04 per hour

Working at Ponce Ground Service LLC: Company Overview and Reviews

Ponce Ground Service LLC

Ponce Ground Service LLC Ratings

Popular jobs at Ponce Ground Service LLC

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected