program coordinator

activity coordinator

regional coordinator

service coordinator

graphic designer

Portfolio Resident Services

After working for PRS for 10 years I can say that I have enjoyed my job!  I love working with the residents and feel great about helping them - providing joyful and productive events, as well as  resources for them.  A typical day at work consists of first, our exercise class.  Just last week I started a walking class in addition to exercise.  I'm hoping that participation will increase and we can create a strong group. After Exercise Class on Tuesdays and Fridays we have Spiritual Study. Twice a month we have Bingo.  Every month we have a celebration(s) of whatever holiday is that month.  Once a month we celebrate the resident birthdays of the month.  Often at the end of the day we play cards and/or dominos.
Through the years I have learned to maintain a consistency in the scheduling so that residents find it easier to remember the activities.  I also learned to do a monthly newsletter with information about activities and the holidays of the month, as well as information/messages from the property management.
Management at my property: the management and maintenance staff are very friendly and helpful, easy to work with.  This creates a happy workplace culture.
The hardest part of the job for me is getting donations and support from sponsors.  I'm  not comfortable with reaching out and asking for donations, but I do it.  Although I will say that I have been able to establish some long term and rewarding relationships with community partners.
For me, the best part of the job is the relationships I've developed with staff and residents.  Also, it is very rewarding to see the residents having a great time and networking with other residents.

.The BEST part of the job : the flexibility in planning the work schedule, the freedom to take charge at the personal apartment sites and make it yours. 
. The HARDEST part of the job: having to find good problem solving solutions when dealing with specific resident conflicts or misunderstandings. 
. Workplace culture: the workplace is always positive, always find ways to work together as a group and get as much as possible done. Work together to find and create great resources and opportunities for residents. 
.Management: always willing to help out and help assist with the coordinators on finding great resources for residents, and also with assisting residents. Even when not meeting eye to eye occassionaly, we always keep it professional, friendly, and positive. 
. What I have learned: I have learned how to improve on my communication skills, problem solving solutions, finding local community partners, organizational skills, and skill sets that you aquire when you are at management position. 
. Typical day at work: set up for the day with the necessary supplies needed and steps, send out any information to residents notifying of any special events for the day, or food distribution information. Interact with the residents, and work on closing tasks for the day.

They lure you in by saying they believe in having a work place balance and that you get to make your own hours and schedule. A few months into the job, the balance they promoted was proven not to be true. You will receive excessive unprofessional emails that have bold and italicized sentences. They harass you with calls and texts on the days you are not working. They expect a response to emails and calls almost instantaneously. There in NO balance, inclusion, or BOUNDARIES on the part of the people in positions of authority. They speak of issues with coordinators and managers but in my experience, ALL of my issues have come from the regionals and directors (this company). They gossip about other RSC’s to you if they feel like you’re going to be part of their in crowd. They most certainly have favorites. But as soon as you stand up for yourself and try to establish healthy boundaries, things go down hill very quickly. And just know they require you to EXCESSIVE paper work to make them look good about a service they half way provide, all while expecting you to engage with residents and be at their beck and call.

I applied for this job during COVID-19, as I had decided to take a break from school until the pandemic ended. I thought this would be a intermediary job, but I fell in love with the communities I worked with, how accessible and supportive the managers were, and gained alot of valuable experience. As I go back to school this year, I plan to keep PRS as a flexible job I can do on the side. As a coordinator, you get out what you put in. The organization trusts the coordinator to make their own schedule, provide meaningful programs to the calendar, and put their heart into their work. The freedom of this position means that it is meant for self-starters who want to help make a change to a community. Keeping the door open for residents, offering programs they need, connecting them to resources, finding donations and volunteers to help, and providing the children a fun after-school program. Overall a great place to work!

PRS is an all-encompassing organization that truly helps to benefit the residents at the communities they are working at, allowing each coordinator to get to know their residents on their own terms, learning about regional differences and creating specific programs to attend to their residents' needs. There is much to consider when starting out, as it takes time to establish good rapport with both residents and onsite managers/owners with some days that provide both ups and downs, especially when working with people that fall under the low-income bracket. However, over time, the interactions with everyone you encounter are well worth it, including your relationships with donors and community partners, and you know that at the end of the day you have contributed to someone's happiness and allowed them to be seen and heard.

My typical day at work is filled with the anticipation of serving the community with a host of activities, albeit, there is much preparation required to make this happen. My day toggles between setting up the environment for those activities as well as documenting them in both written, digital and photograph form.

What I have learned is that PRS is great at supporting and educating the coordinators with the best information and service possible to ensure that success is achieved at every level.

Management is strong but also allows for autonomy.

The workplace culture is professional yet fun and supportive.

The hardest part of the job is the amount of time spent on paperwork and documentation.

The best part of the job is the people who receive the services' gratitude for our supportive services program.

The job is very flexible and easily suited to your strengths. My favorite part of planning events at my community is is catering events for the kids in the complex. They are always happy to participate and eager to help out. 

Probably the hardest part of the job is keeping up with the documentation. Of course this varies depending on the hours you work at a site and how many LURAs you're required to have per month. The documentation isn't hard necessarily, it's more that heavy attention to detail is required and it can be a lot to keep track of. Good organizational skills are heavily recommended. 

But on the whole, I enjoy my experience working for PRS. I design my own monthly calendar, so may days and hours are pretty flexible, all while I'm getting to help the community around me.

This position requires one to be organized, motivated, creative, and energetic. It’s the only way to make a lasting (and positive) impact on the community you serve. 

Residents are diverse and come with different life challenges. All require quality care, understanding, attention, and respect. If your heart and mind is not programmed to serve, then this is not the job for you. 

Work culture is usually very positive, depending on the property you are assigned to and the manager on site. On the PRS company side, the management team (specifically the assigned regional coordinator) are very supportive. They are always available to help if needed, consistently cheering you on, supporting your ideas and goals. No micro-managing here, which is a huge plus. 

Overall, a great company to work for.

Portfolio afforded me to the opportunity to work with families, students and seniors to develop programming that would enhance their home life, social life, work life and school life. Managers and supervisors were an excellent support system. Management also provided pertinent staff development workshops that ultimately aided me in providing the best of care for those I served. There was also countless opportunities to make community partners for Portfolio and who provided services and goods for families, students and seniors. Overall, my experience with Portfolio was very rewarding and allowed me to use my experience, talents and ideas.

What is the best part of working at the company?
It was a very rewarding job working with the children of the apartment complex planning activities especially during the summer months.

What is the most stressful part about working at the company?
Reaching out to community partners for financial support 

What is the work environment and culture like at the company?
You work remotely at an apartment complex in the community center, independently, working with the apartment manager, your immediate supervisor, and other employees.

What is a typical day like for you at the company?
A typical day is overseeing the events you plan for the residents. Must be a self starter, be well disciplined, and a self startet

Top Job Titles	Average Salary
Program coordinator 257 salaries reported	$17.10 per hour
Activity coordinator 1 salary reported	$15.50 per hour
Regional coordinator 4 salaries reported	$21.25 per hour
Service coordinator 3 salaries reported	$18.67 per hour
Graphic designer 4 salaries reported	$18.50 per hour

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