leasing consultant

community manager

maintenance supervisor

maintenance technician

make ready technician

Portico Property Management

I recently just started the beg on May 2019. I unfortunately got sick and had to leave but my regional and manager understood and told me to go home and rest. I did not want to because I had just started and I normally can push through but something was not right with me. I was out for 4 days ad came back with barely a voice and pushed through. The VP values your opinion even down to leasing because she wants everyone to be happy where there work! My manager is very understanding with my many questions which I am not used to having. She explains everything in detail and assure me not to worry everything will fall in to place. By the way I am at a community that was just taken over which normally can be a lot to handle but I already knew what I was getting my self into and was excited for this type of change and the chance to show what my skills are and to be able to move up to property manager. Porticos core values are very awesome as well as their 30 day guaranteed policy. I have never heard of any one doing that but it makes sense if you give a great product and great service, they will not want to leave within the first 30 days!!! I am very excited for the possibilities with this company and only heard great things but now I am seeing it. I was given a mentor and she was amazing and is a great trainer!!

I have worked for many management groups throughout my career, and I can easily say Portico is the best management group I have worked for thus far. When I joined them, I had been an Assistant Manager for several years and was ready for a new challenge. I expressed how I was prepared to step into a manager role, and they gave me the tools to make that happen. Portico is big on promoting from within, and when they are hiring, it is not to just put a body in a position, it is because they are looking for real talent. They want someone that wants to join the family and see how far they can go, within Portico and beyond Portico. They invest in you, and to me that means everything. Not to mention, that every year they ask for the employee's feedback and they truly listen. Don't get me wrong not every day is rainbows and unicorns. Some days are super stressful, and you are wondering how you can get everything done that needs to be done. However, when you are feeling in the trenches, these are the people you want to be in trenches with! We were asked what word we would use that best describes Portico, and mine was love. I love how much heart my team has, the support I have from corporate, and how much they value each team member. I can't wait to see what lies ahead with this company!

The past year was great but now I don’t like it. New upper management thinks you are a number not a human. Everyone is getting demoted transferred or they quit. She is getting rid of everyone who has been here to bring in people from her old company. I spend every day now worried it will happen to me. Randomly be forced out of the property. They have no care for us anymore. This makes me sad because I really loved working here and thought I was apart of something great, but now it’s polar opposite. It’s also amazing if you have communication from your regional anymore but mostly I get ignored emails. They also do not defend employees with difficult owners. They do anything they ask because it’s the money, but we all see it. We all talk. We know you see us as disposable. This just makes people leave and constant turn over doesn’t help you or the client. There are managers working 6 days a week and they don’t care and won’t pay them more or help find coverage.

Portico is not for everyone. The company is growing really quickly and to succeed here you have to be flexible, quick to learn, and resourceful. If you truly are those things and it isn't just something you write on your resume then you will love it. The company is growing so quick and sometimes there are missteps but they take responsibility, listen, and they get better! I love working here. Everyone gets busy but if you need anything they will truly show up for you. In my experience, people who hate working here just didn't have the ability to overcome obstacles or they were too afraid to speak up about what they needed until it was too late. They really will listen and do their best to support you. If you decide that it just isn't the right fit there are no hard feelings. I have even seen them help people who decided to leave (on good terms) for various reasons find new positions with other companies or in other cities! Only a great company would do that.

What is the best part of working at the company?
Regional management ran people off faster than they can hire them. They want you to cover multiple properties but do not want to pay overtime. I would not recommend working here.

What is the most stressful part about working at the company?
Surprise inspections where our property was in excellent condition we were told it was the best looking property many times but they still complain. The quality of building materials they use is cheap and you are expected to fill the gap.

What is the work environment and culture like at the company?
Poor, little to no support from regional. 

What is a typical day like for you at the company?
Clean pools when you have no certification and they won't get you certified, paint grass because the owners will flip if they see dead grass, clean up after residents that trash the property and rarely gets a violation. Good managers leave, the bad people rise to upper management.

The company has a high turnover with employees. They spend a lot of time hiring, then firing and sadly seeing some really strong employees/leaders leave the company. Managers/Maintenance Supervisors are expected to run 3 other properties, so employees and residents suffer. Balls are going to drop putting this much demand. The rents are high, Leasing Agents work hard to get the residents in & then the poor residents continually see different faces in the office due to high turnover. No real sense of community, just a number. Most last maybe 3-9 months. Again, seen too many strong employees come and go too fast, you will only fill a seat temporarily, no goal to keep the strong help in place due to absent Management. Not a fair shake. I hope the most important client sees how they work behind the scene. 

I have learned a great deal while working with Portico. I have been in the industry for over 15 years and I continue to learn new things each while working in Portico. There are new challenges that arise each day that we are able to tackle together. I am thankful for the people that surround me each and everyday. There are people in every department that are willing to step in and assist whenever anyone needs it. Portico values their people and we are surrounded by the best in the industry. We truly have the best teams. 

Typical day is visiting my sites, managing occupancy and current market trends, and building and developing my teams. We are always looking for new and innovative ways to out perform our submarkets. 

I love being part of the Portico family.

Terrible company that lies to the owners of their properties and tries to blame it on the property managers. No support, no consideration for your time and nothing but endless pressure. The people that work in the corporate office in Texas are the most oblivious, bobble headed morons I've ever encountered. Most of them have never set foot at one of the properties and could careless about what you have going on if your work on property. My advice to any property management professional that is looking to grow and work for people that care should steer clear of this laughing stock of a company. They do not care about you at all. They will work you like a slave and hang you out to dry.

I have worked for Portico for going on 2 years and have nothing but good things to say. Everyone in the leadership team takes the time to get to know you as a person and treats you like one. You can always reach out whenever you need help or support and you will be met with kindness and open arms. Their PTO is really awesome and you start accruing right out of the gate. The opportunity for growth is amazing. They are constantly developing and training their employees to make them even better. 

I was amazed at the help I received when learning a new procedure or when my position was changed. Someone was always available to help and instruct.  The company overall treated us all like we had a life instead of just working, working, working. There is a real caring atmosphere where I worked. My manager was there for all of us and did a great job!

Top Job Titles	Average Salary
Leasing consultant 128 salaries reported	$19.02 per hour
Community manager 90 salaries reported	$73,811 per year
Maintenance supervisor 105 salaries reported	$29.93 per hour
Maintenance technician 91 salaries reported	$23.57 per hour
Make ready technician 41 salaries reported	$19.40 per hour

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