personal trainer

fitness specialist

Power Wellness Management, LLC

MercyOne Health and Fitness Center, managed by PowerWellness, is a medically integrated gym that could offer great potential—but falls short in several key areas. One of the most noticeable issues is the high staff turnover, which many of us believe is due to the company’s preference for low-wage labor.
Fitness Specialists start at $15/hour, which is uncompetitive given that the role  requires a degree in exercise science (or a related field). The only way to make a livable wage is by aggressively building a personal training clientele. Personal training pays $22/hour plus a 10% commission on sales. However, even then,  responsibilities like fitness assessments and equipment orientations are expected to be done at the base pay rate, which feels exploitative.
The day-to-day experience really depends on how much initiative you take. You can spend your day cleaning equipment and manning the fitness desk for base pay, or hustle to attract clients and increase your income. While this flexibility may appeal to some, it highlights the lack of structured professional development and support from management.
The work culture is mixed. Coworkers and members are generally friendly and supportive, but the constant churn of employees speaks volumes about the deeper issues—primarily poor compensation, limited advancement opportunities, and a lack of investment in employee growth.
The one bright spot is the freedom to schedule personal training sessions with some autonomy, and the opportunity to learn in a medically integrated fitness environment. That said, this job is best suited for someone fresh out of college looking for experience—not someone seeking long-term career development in fitness or wellness.
In my experience, management seems more concerned with keeping the fitness desk staffed than with supporting or advancing the careers of its fitness professionals.

A typical day at work for me would be coming in, smiling at the members who pass me by, waving "hello" to front desk employees and clocking in. Once I have arrived in the room, I immediately have to adjust to who is already in there, their age(s) and the employees who might already be in there. During my work shift I'm always adjusting to new sign-ups, children who have been in for however long, and how to manage the room so everyone stays happy in safe. I'm always on my feet making sure the children are happy and safe, and staying on my toes to prepare for any new sign-ups or tours. From this job I learned to be punctual, on time, professional and developed more leadership. I have also learned how to cooperate with another colleague who may not have the same tactics as I do, and still do my very best. The management isn't the best, but it's also not terrible. I will say that there has been tough times during the summer where we are short staffed in more than 1 department, but we all manage to pull together and make the facility run successfully. The hardest part of the job is having to sometimes do multiple departments at once if it's needed. Or having up to 20 children in the daycare at once, with different age groups, while having to do a tour or greet new members. One of the most enjoyable part of the job is making a new child feel welcomed on their first time in, and begging their parent to bring them back.

Power wellness is a third party company being used to help run the wellness center which is actually owned by UMC. With that being said, those in the higher ups at Power wellness give very little care to desk assistant employees which essentially make the first impression of the facility when someone walks in. The management is horrible and they definitely do play favorites as a previous reviewer said. The decisions are left up to those who have very little credentials and there are little to no benefits for working here besides a free gym membership. Do not think that you as a student will be able to work this job and do school stuff as they do not condone any activities outside of speaking to customers and staring at the wall during your down time. They will harp on you every second if they see otherwise. The hours and pay are decent but expect to work almost every day as a part time worker. They lack subs to cover for anyone who needs to get off because the turn over rates are so high due to some of the management and strict rules at all the facilities.

I have been with Power Wellness for a couple of years now, and I can honestly say after over two decades in the fitness business this company has a heart of gold. They live their core values every day, and are always looking out for the best interest of the members, employees, and their clients. Of course, with every company, there are moments of confusion and lack of direction. However, leadership is open to communication and is always quick to jump in a meeting to figure out a positive solution. Where this company may come up a little short on compensation they more than make up for in work life balance. They are always looking out to make sure their employees are happy and treated fairly. The best part is we impact the health and wellbeing of over 100,000 lives annually while having fun doing it. If you love the fitness industry and are tired of the cutthroat environment where all people care about is the bottom line, you should check out Power Wellness.

I was paid the same per hour as my 8-year counterpart when I first started. If you do better than everyone in your department, the most they will offer is a 2% raise PER YEAR. We are severely understaffed because no one wants to work for their poverty wages. We haven't had a manager for our department in months because no one wants to fill it, again because of the pay. The morale of the other departments here is so low as well. The workplace culture is embarrassing. There is a lot of gossip within and between departments. It is "equal opportunity" but disabled employees are not always treated fairly. There are plenty of employees that aren't a manager but sure love to act like one.

Management never communicates to their employees about changes or concerns. The fitness manager was immature and could never have a real conversation with employees except every 1-3 months when they would decide to have a staff meeting that was convenient for them but no one else. They lied about pay and hours to multiple employee prospects and then went back on their word. To save money they tried to keep their employees working below 30 hours a week so they wouldn’t have to give out benefits. They overwork their employees and the compensation is awful (no benefits or PTO because even if you are able to make more than 30 hours a week for multiple months they try to cover that up).

Power Wellness is a health and wellness management company with centers across the United States. The company offers a benefits package that includes PTO which is nice but the health insurance is pretty pricey. The company has the best intentions but at times takes on too many projects overwhelming the staff at the centers. The centers offer a number of different job opportunities some having a better work life balance than others. If you are considering a management opportunity the work life balance at times is not the best. Compensation could be better long term team members consistently see new team members being hired for the same pay or more causing frustration. Opportunities for advancement can be limited.

Been here for close to 6 years and don't see myself leaving anytime soon.  Management is fair and unbiased.  Early reviews were fair because of poor management when first hiring in, but those managers have long since been gone.  The benefits of a free gym membership, health/dental/vision/ETO/401k, and the culture are the strongest asset for becoming an employee here.  You typically get what you put in as long as you don't get jaded from members who are rude and obnoxious (but you never know what they're going through so it's best to just push it by the wayside).

Overall the job is very satisfying. I love working with the members and helping people reach their fitness goals. However, the pay is very low, especially since it requires you to have a Bachelor's degree and a certification. It is more than just a standard fitness club so the pay should be higher. You also have to do floor hours which cuts into time you can spend training, which also cuts your pay. 

The management at this location needs major improvement. I was never fully trained on how to do things. I basically had to figure everything out on my own. They always planned meetings at the most inconvenient times. Finally, they lie to you about what certifications are needed. 

Unless you are already on top with a cushy position, this job is not for you. Stability is never a definite and the company is quick to make cuts to save a dime. This company cares about money, not wellness. There's also minimal chance of moving up in the business which really depletes confidence. I made great friends in this company and that's the only positive I can honestly give. I watched this company suck the life out of the hardest workers, just for them to get kicked to the curb for the company's financial gain.

Top Job Titles	Average Salary
Personal trainer 1 salary reported	$16.50 per hour
Fitness specialist 1 salary reported	$16.50 per hour

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