janitor

kids club attendant

membership representative

personal trainer

front desk agent

Powerhouse Gym

I began working there when I was 16-years-old. Although this was my first job, I recognized unprofessional behavior immediately. Employers used crude language, spoke ill of existing members and co-workers, and took merchandise without paying. The manager offered monthly discounts only to some members. I had a difficult time explaining to members why they were paying more for the same membership than another member. Because of this, I learned consistency, especially in pricing, is extremely important to have within a company. 
I was initially hired as a caretaker, however, when my duties weren't required and my boss saw my potential, I was promoted to office assistant. I filed memberships, created and cancelled membership contracts, toured prospects, gave membership information over the phone, and greeted members. Filing was my least favorite part of the job because the filing cabinet was extremely unorganized and poorly labeled. 
The most enjoyable part of my job was making connections with existing members. Long-term relationships are a large part of maintaining a successful business. Keeping customers content and making them feel appreciated was just as much a personal choice as it was a business decision. I really enjoyed letting members know I recognized them individually and developing strong connections with them.

A typical day at work would be to check in all guest who had a membership with us, and also signing up new memberships for people who wanted to join. I would also keep gym equipment clean for everyones use throughout the day, clean restrooms/locker rooms, and make guest protein shakes in our mini cafe area. I didn't have co-workers at this job. I worked alone and then the next person would come in when my shift was over so I never got a chance to meet those people personally, but I did meet some nice people who came in to workout and got to speak with a lot of them on personal levels because some of them were friends of my family. The best part of the job was being able to mingle amongst the people exercising making sure the equipment was clean and working properly. Also I like that during downtimes I was allowed to use some of the equipment myself and get a daily workout. Also being that I worked there I had free access to the gym on my off days. My boss was very nice and has become a good friend of my fathers.

I would work the front desk at Powerhouse, clean exercise equipment, chat with customers, make smoothies, stock supplements, apparel, and comestibles, sell memberships, and make sure the gym was tidy.

I learned a lot about customer service, how to speak with people and deal with complaints, how to manage paperwork (memberships) and work a cash register, how to make smoothies, and I learned a lot about exercise from talking to some of the experienced patrons.

Management was awesome as well and kind of a team effort at powerhouse. Having work meetings was actually enjoyable rather than stressful.

My co-workers were awesome individuals who were all interested in fitness and I still talk to all of them today.

The most enjoyable part of working at Powerhouse is kind of hard to pinpoint; I really loved working there a lot. The smoothies were delicious, the customers were friendly, the equipment was top-notch for the most part. I didn't even mind doing the dishes while I worked there.

A typical workday mostly involves politely greeting customers and answering their questions about supplements, cost of services and membership pricing. 

I learned how to provide great customer service in a laidback environment. Each manager is different, my particular manager was middle-of-the-road. 

The hardest part of the job is explaining to people that if they wish to be released from their contract they have to pay out the remainder on the spot as the contract specifies. Customers can be very rude and unhappy to hear this which is understandable so you have to keep your cool and still provide great service. 

The workplace culture at my particular location was great. The team was friendly, helpful, and did not just see you as another name on a spreadsheet. Each day you came into work with co-workers who were genuinely happy to see you.

When I worked this position, I was in charge of the entire gym from members to childcare staff. This job was very time consuming, tedious and I felt overworked 98% of the time. The General Manager was a former Spin class instructor and had very little knowledge of how to run a fitness center. Her management skills were nill.
My responsibilities included but were not limited to, running countless errands, interviewing, hiring and firing front desk and sales staff, scheduling for the Sales, CS and Childcare departments, making appointments for the Massage Therapists and tanning booth, inventory, membership issues, files, payroll and directing the Massage Therapy Department. I was definitely over-worked and under-paid. Although I was used, disrespected and taken advantage of, I learned so much from working this position. My management skills are better, my administrative skills are better and I learned new payroll and billing software.

I worked here for 9 months been in the field for 20 years.  #1 Powerhouse is a franchise so this does not apply to Powerhouse but specifically the owners of this location and the other 2 in Murrieta, and Menifee.
Unfortunately this is poorly managed especially when handling training, trainers and fitness management.  
They treat fitness staff as highly disposable.  Treatment of trainers is poor once again like many Global gyms all they care about is the bottom line driving revenue.   This company will terminate you in a heart beat does not matter if you make a 100 positive impact on staffing and sales.  I took a club from 800 monthly to 10k in a couple of months what did I get demotion, loss of hours went full time to ultra part time.  If you do anything related to fitness outside of gym you will be terminated. 

My work day always started with a workout session with the gym owner.  We always talked business and formulated plans but the environment in which we did it made it very enjoyable.  That was one of the best parts of my job, the relationships that were built with coworkers and gym members.  From that point on, the work day was busy with managing membership and personal training sales, childcare, gym maintenance, rentals, and problem resolution.  I learned so much from this job but the most important thing I learned was how to keep your work staff engaged and motivated to work towards the company's goals.

Handled reporting of facility utilization( monthly and daily), no-show, maintenance log, member usage and expiration, payment summaries, invoices, and inventory by exporting reports to excel or PDF. Used Microsoft Excel to create spreadsheets for inventory coming to and from Powerhouse Gym. Offered a wide range of branded products, such as shirts, hoodies, shorts, gym bags, towels, and water bottles. Set up recurrent billing into computer in order for a member to be billed automatically by electronic funds transfer monthly. Order and Sales by using the computer order form to create a point of sale entry and charge clients for inventory products such as energy bar or drinks.

As a fitness director, the majority of my day consisted of fitness orientations in which I brought in new members for Health and Fitness Assessments. The assessment included measuring scale weight, body fat percentage, and taking the client through a 20 minute workout. Throughout my time with the company, I learned valuable sale skills that are applicable to any sales position in the future. I spent 1 to 2 hours per day on conference calls learning the art of verbal sales communication. The hardest part of the position was closing the sale. The most enjoyable part of the job was socializing with gym members and education them about the importance of long term fitness goals.

What is the best part of working at the company?
The family dynamic, caring environment, and professionalism. The members are awesome and respectful. This is a great working community. I've been working at Powerhouse for 3 years or so, maybe going on 4, and I like it. 

What is the most stressful part about working at the company?
No stressful aspects for me, it's super chill, just perform the duties you were hired to do, and all is well. Low stress in here. 

What is the work environment and culture like at the company?
chill, productive, lively, family-oriented, it's a team where we all look out for each other, which is super awesome. 

What is a typical day like for you at the company?
Go in, change music, get front functional for my shift and it's go time.

Top Job Titles	Average Salary
Janitor 1 salary reported	$15.00 per hour
Kids club attendant 1 salary reported	$8.25 per hour
Membership representative 5 salaries reported	$10.00 per hour
Personal trainer 1 salary reported	$37.00 per hour
Front desk agent 2 salaries reported	$9.25 per hour

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