Precision Transcription, LLC

Admittedly, I have been a medical transcriptionist for 30 years and only about a year as a VR editor.  I do not make as much as an editor as I do with straight transcription, and that is the main downside of this business, in my opinion.  However, if you are looking for flexibility with your work schedule (day, night, weekends) and support during your workday/night, then Precision Transcription Services (PTS) is the place to be.  I usually have quick feedback when I have questions about a difficult dictation I am currently working on, which is hard to get when you work alone at home unless you have a good network of friends or fellow MTs who can provide help when needed.  Who knows, you may do much better with VR editing than I have, so don't let my experience prevent you from trying, as PTS is a good company to work with.

A typical day as a medical transcriptionist for Precision begins with a lengthy sign-in process to access the transcription software, followed by obsessively checking the work queue, which is too often empty.  Most of your day will be spent clicking your mouse to refresh the work queue in hopes that a few transcription files will appear and that you will be able to download them before someone else does.  Precision constantly overhires, so you will constantly compete with other transcriptionists for scraps. 

Supervisory staff and upper management are all very professional and sweet.  In terms of culture, the environment is helpful, courteous, and fairly laid back.  There is a definite camaraderie with the transcriptionists.  Work scheduling is super flexible since most, if not all,  transcriptionist positions are as an independent contractor.  All of that being said, the pay is abysmal, especially given the amount of knowledge and attention to detail that is required.  Moreover, no benefits are offered to the independent contractors...no insurance, PTO, 401K, etc.  This means that the work you do for this company does nothing to build a future that you can retire on.

I worked for Precision as a remote transcriptionist; therefore, I cannot necessarily speak to the workplace culture in terms of face-to-face contact, but again, as above, we were encouraged to chat with each other through the app that they used, and I really felt that I was part of a team effort, even though I worked by myself from home!

They want you to have the IM on your phone so you get messages when they need urgent help, so forget any free time.

I learned not to trust management.

The hardest part of the job??? Well, pick one...consistently meeting 99% accuracy, getting very little work (unless you are favored few) or what work you do get are all the ESL doctors and super long reports, them terminating all of the Team Leaders/Shift Supervisors and not wanting you to send anything to QA, and only paying 4 cpl for editing and 6 cpl for typing and then starting an "incentive (bonus)" for quality or no critical errors or for not sending to QA for each check that was only a quarter of a cent (that is not a quarter, but a quarter of a penny). 

After 20 years in the business and 4 different companies, this company is really amazing.  As long as you know how to transcribe medical records appropriately, they do not pester you and everything in their process is extremely easy and accessable.  One last thing, I love the way the leadership talks to the employees.  We use a social media type of platform to keep up to date and I usually have to check all of that myself and I never hear from anyone.  I felt like part of a team and it is really nice.  Definitely one of the best.  

I have quite a bit of latitude to work the schedule that's best for me and I don't have to deal with commuting or day-to-day office politics.  That said, because hospitals outsource their work to contractors, there is no sense of working for patients' welfare.  Hospital administrators have decided that squeezing every penny of profit out of patients and workers while pretending to care about them is their highest goal.  

Precision is a company that allows for work/life balance when needed.  There is plenty of help with bettering yourself.  They are fair when it comes to workload.  Unfortunately, the work is so sporadic that it is hard to gauge when to be available, not any fault of Precision.  The managers are understanding.  The compensation could be better only because I feel a shift differential should play a part in coverage needed for evenings, overnight and weekends.  All in all, a great company to work for.  Pay is always on time and we work as a team there.  

What is the best part of working at the company?
The flexibility of the schedule. That’s not true for everyone, though. I’m part time, so I have more flexibility 

What is the most stressful part about working at the company?
Any time you have an issue or a problem or need to learn something, it’s all done electronically.  I’m old (ish) and didn’t have Internet when I learned things, so there’s a learning curve there. 

What is the work environment and culture like at the company?
Everyone communicates electronically, so that’s a tough thing to answer. Any time I have an issue or a question, everyone has been responsive, kind, and helpful.

Don't work for this company.  The pay is really bad, the management when I worked there was horrible.  They wanted you to buy a brand new expensive computer to do a job that barely paid you anything to get by on.   I quit because of all of these reasons.  Got a job outside the house and never looked back.  The medical transciption field is dying.  

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