automotive technician

service technician

store manager

automotive service manager

lube technician

Precision Tune Auto Care

In the Charlotte are it seems like all the good managers got randomly fired, literally no warning at all after they had been there for 10+ years. It seems they randomly fire employees all the time for little to no reason. You will never hear that your doing a good job, you will only get told what you do wrong and get accused of messing things up when you know you did not. The only good thing is the benefits. The managers all gossip and spread rumors and judge people from other stores without ever meeting them first. It's one of the most unprofessional atmospheres I've ever worked in. The distract manager is the worst about gossiping from store to store. There were several occasions I overheard conversations about a store manager at another location I should not have heard. It seems like no one addresses issues they have with you they just let you go. The distract manager even told us one time that "Everyones replaceable i dont care how good you are". It just felt like a toxic environment to work in. Everyone at corporate office seemed to be great, Tony Harp seems to be a great district manager of other locations but Charlotte region absolutely needs attention. They have been understaffed since I got there 2 years ago and I truly believe that has to deal with the managing going on. I switched to Meineke the day after I was fired for no reason (the week before I was told I was a great mechanic) and the environment is completely different. They've been welcoming and the Owner is personally involved in his stores and all the managers respect the employees and don't treat them like they're less then them just because they have a lower title. It's made me realize how toxic Precision Tune really was to work for. I do not recommend you get a job with them unless your a manager. They give you false promises of "raises" and "higher opportunities" and they never follow through.

Let's start off with saying that EVERY employee at my store warned me that my paycheck would be short on a regular basis. They all had Payroll's number on their cell phones.  When I quit, the company owed me about $500 and despite telling me they would pay me what was owed, after three months and numerous phone calls to the corporate office, all I received was another short paycheck.  There have been five managers and three Lead Technicians in two years.  For the first nine months I worked there, NONE of the safety mechanisms on any of the lifts were functioning properly despite notifying the VP of operations on numerous occasions (which he later denied when I reported this to corporate).  Our scan tool had not been updated since 2008.  The alignment rack had not been serviced in years and was not giving accurate readings.  The 40 ton press was broken, rigged and missing pieces, but I had to use it on a regular basis.  The oil tank leaked, one corner of the shop was always soaked.  I was told to dump used coolant down the drain or into the used oil tank.  The shop flooded a couple of inches when it rained hard.  The toilet was hooked to a septic system that was not up to code and once a month would fill up rendering the toilet inoperable.  The Store Managers jobs were regularly threatened if they did not reach absurd goals (that had not been achieved in seven years) and they were terrified to report any problems to the V.P. (not that it did any good.  Expect no lunch breaks, 60 hour work weeks, and lots of broken promises. Bottom line, I would not work here again if I was starving to death and it was last shop on earth. BE WARNED.

Was hired directly by the owner of multiple southeast franchises. Guaranteed that all shop equipment was in working condition and had a 40 per day + car count. When I inspected the shop before taking the job, found that 2 of the 4 car lifts were down and 1 needed cylinder re-seal. The diagnostic equipment was being shared by local locations. The shop compressor was in need of repair.  Brought that up as we negotiated salary and was promised all inoperable equipment would be repaired and all diagnostic equipment would be provided and updated also promised a 5 day wor week. 
 None of  the repairs were done 2 weeks later upon my arrival. Called the owner and was informed to use the petty cash on hand and to make repairs myself, the diagnostic equipment was on the way. Not enough petty cash was provided to make repairs necessary to the 1 lift or the compressor and was forced to buy a sub-par scanner from a parts store. I called corporate and was informed that they couldn't provide any support until the cosmetic upgrades that were supposed to be done by my predecessor were completed. Throughout the short time I stayed with the company, the car count average was 25 per day. If you are truly a professional technician, there are plenty of better opportunities with honest ownership and management to waste your time with deceptive sales practices and dishonest business practices.

What is the best part of working at the company?
Very accommodating company. Generous pay (for a GOOD mechanic) and the owners/operators are decent people. Unsupervised working conditions as long as your producing. Great environment. Have turned down higher paying jobs since I've been here due to the above aforementioned conditions. High pay is worth it if you can't stand the job or the people. I'm here, I'm glad to be here and have intentions to stay here. I can only speak of the Russell parkway location in Warner Robins Ga. I prefer going to work with a smile on my face and looking forward to the days adventure.

What is the most stressful part about working at the company?
Sometimes parts availability can turn it up a notch and customers who are mad at their aftermarket warranty company for the fine print the customer didn't read. Nothing crazy though and if this is the worst my job is then I have a fine job indeed.

What is the work environment and culture like at the company?
Very easy going for those that pull their weight. Everyone gets along, are glad to see each other with genuine "good mornings" and no "that's not my job" intitled thinking.

What is a typical day like for you at the company?
Open up the mechanic shop. Get my tickets and either repair approved estimates or diagnose vehicle to generate the ability to give an estimate. Easy Peezy

A typical workday would be to go in at about 7:45 a.m. to open up the doors for the mechanics along with count and open my drawer and make sure the computers were booted up and running before 8a.m. Each day would vary with how busy we were. When a customer would come in I was to great them and create paperwork with basic information about what services they needed done and on what cars. While working there I learned a lot about computers, as far as different software and systems were. I learned a lot about cars and all of their parts. My co-workers were friendly but due to the set up of the shop there was not a lot of time to socialize and get to know one another very well. My management was excellent, any time I needed help with anything I didn't hesitate to ask and it made work a lot easier. The hardest part about my job would be keeping paperwork to faces. Sometimes you forget which car belonged to who, and I try to remember at all times to give the customers a more personal feel and keep them wanting to come back. The most enjoyable part about the job was all of the knowledge I got to indulge in while working there.

This place is something else. Management thinks they know better than the certified techs. No work/life balance. Working flat rate, a good tech would expect to be able to book more hours than you are clocked in. They want you here 50 hours a week, but give away a lot of tech work to the lesser paid uncertified guys, so the store looks like its making more money. These type of shops where the owners are just money men and not car guys, they run it as a cut throat business, they only care about numbers, not actually fixing stuff the right way. They go through employees like crazy and the ones that have been here a while have learnt how to use up the news guys until they are dead and jaded. Again, they let uncertified oil changers do tech work and diag, then make the a techs fix the mistakes when they come back. This company has routinely shown me the ugliest side of the Auto Repair industry and it's a depressing thing. Cant write your own tickets and the hours on them are routinely cut instead of the crazy markup, to help customer and sell the job, can't supply consistent hours, can't make any progress in your career here. Run.


Managers are expected to not just operate and maintain the business but to be able to do everything and be available 6 days a week. Business is more important than family. The culture is work and do it 6 days a week open to close. If you are injured  they pay out of pocket and barely allow you the time to seek medical care. If your sick your working, if your spouse or parent died you were expected to work the next day.  7:30am to close meaning whenever the last customer checks in at 5:59 when their vehicles services any and all are completed, even though close is 6pm. All complaints are handled by the managers the owner never steps in or acknowledges the complaints valid or not. No matter how hard you work, how much you exhaust your families  relationships and friends dont exist because your at work too much the only compensation will be part of your bonus structure. Raises dont exist.  

At first it was a pretty good job. I was there for 2 years and just recently quit because the distract manager is a compulsive liar. I’ve seen her hold peoples last paychecks (which is illegal by the way) and she lied to my husband and I stating that we could work together and then a week later said corporate is requesting I move locations that would be 14 miles further then my current store I had been working at for years. I opened and closed the stores which is more than any other cashier/service writer could do and they always refused to give me a raise even thogh it states in the handbook we get 6 month evaluations to be considered for a raise, yea those never happened. The one raise I did get was a 1% sales commission and that’s because I literally had to cry and threw stem to quit. I loved the company and the benefits but the managers there are horrible. That’s why the turn ober rate is so high. I’m highly disappointed I wasted 2 years of my life on a company that had no intention of llettinf me grow in the company and be lied to the way I was.

My typical day at work began while I was driving to the office. I would receive Helpdesk calls which routed to my cellphone (when I was out of the office). My work week was Monday - Saturday 8 am - 9:30 pm (due to locations on the West Coast in need of software support).

I learned a great deal of skills, in fact too many to mention; all IT related.

Management had high expectations but they also put the utmost trust in myself as well as my abilities.

Workplace culture was overworked; same as the average job atmosphere in the current day US.

Hardest part of the job was maintaining balance with my life outside of work. Balance was unattainable. I enjoyed working so much that if I was not actively working to resolve an issue I was testing or researching different software and hardware; this also goes for my "off" hours of work, hence the lack of balance.

Working here was a great experience. Spent a year trying hard to fix the store, bring in customer and retain what previous management had torn down. All that for nothing to find out that I'm being replaced, hard work trying everything to get customers in with what little help I had. My manager was great, the upper management only wants money this company is only in it for money don't care about customers or employees. Bust my but 6 days a week 10 to 12 hrs a day. Sure pay I'm getting is good but they have un realistic goals for a store that's in the hood and in a time when people don't have money to spend on car repairs. 

If u want to burn urself out sure take a position, however be warned the gulfport store even after I had gotten a refresh on the store and equipment, still and will always have issues because of corporate greed and u realistic goals.

Top Job Titles	Average Salary
Automotive technician 163 salaries reported	$22.94 per hour
Service technician 88 salaries reported	$15.51 per hour
Store manager 54 salaries reported	$67,702 per year
Automotive service manager 25 salaries reported	$69,440 per year
Lube technician 39 salaries reported	$14.31 per hour

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