shuttle driver

driver

parking attendant

janitor

cashier

Preflight-Airport-Parking

Terrible management. Sick competitiveness towards customer service. Job environment is incredible stressful because tips are involved between drivers and it's even heavier when a boss comes from Chicago HQ and he believes he can fire anyone right on the spot. What is Worst! There's no Human Resources office locally. If you need anything done you have to call Chicago HQ and they never pick up calls if isn't from management. Please don't even mention the word UNION! Management here just hate that. They'll do anything possible to avoid a union at this location although some locations are unionized. This jobs is underpaid so, strategically, they allows you to get tip from customers. The more customers you get the more tip you get making the driving stressful and dangerous due to the nature of the job and the tip. Ombudsman might believe management is unmistakably perfect so is HR.

Daily paperwork has to be done by 4 pm.
Manage the whole facility during the evening shift.
Cover any open shift, call in sick employees.
Have close to 40 drivers to deal with everyday.
The hardest part is to keep them working together as a team there's always someone gossiping and some others breaking the rules.
The most enjoyable is learning about the parking business, the hardware available, options, defining what we can do to make it easier for customers and always looking for alternatives to improve our services.

A typical day at work was like having fun with my customers been able to chat with  while getting to the airport or the parking lot I learn that treating customers in a respectfull way you get more friends and this way you get to know them better My manager were allways happy with my work and so were my co workers there were no hard part to this job  I really enjoy my job in fact I look for extra work on the days I was off that's how much I liked my job

Not sure how it is now with Covid-19. You'll make several trips between O'Hare and the parking garage. Must be able to lift luggage and know your terminals. Traffic varies due to various factors. Be prepared to be a bit aggressive with the standing at the terminal drop offs, if traffic is heavy. Most customers are nice. Some might be rude & might be running late for flights. Majority of customers tip; some better than others.

I was a bus shuttle driver that transported customers from Preflight parking lot to Sky Harbor Airport and back. I learned how to better my customer service skills with customers, Management was not good at all at this company, had good co workers that i worked with besides a few, the job was not hard at all i can honestly say besides dealing with management, i enjoyed meeting new people and getting free food/ coffee.

What is the best part of working at the company?
For the most part I love interaction with my customers.  I had great management and the HR team was great.

What is the most stressful part about working at the company?
When a customer was not happy and it was above my level to fix the problem. 

What is the work environment and culture like at the company?
Great work environment and lots of cultures. 

What is a typical day like for you at the company?
Get to work,  get my area set up and wait for my customers to come.

Preflight overworks their drivers constantly sending you back and forth to the airport nonstop which is very exhausting for the pay rate. They are very unappreciative. The company monitors every break type including bathroom breaks. The management encourages dispatchers to be harder on drivers make it unpleasant place to wanna work for. But each is own I advise anyone who applies to choose the AM shift much better

What is the best part of working at the company?
Driving people from and to the airport 

What is the most stressful part about working at the company?
No stress , lots of drivers no stress 

What is the work environment and culture like at the company?
It’s so easy job , very friendly people , very good condition buses , brake time , coffee & tea for free all the time I love them the work atmosphere is amazing 

What is a typical day like for you at the company?
It’s just repeating the same job every day

everyone is friendly and treat you like family.
we try to go above and beyond customer service. 
shuttles are clean never dirty inside. i go as far as helping with the customers luggage, carrying onto and off the shuttles. greet each and every one with a warm hello and thank them greatly parking with preflght.

Top Job Titles	Average Salary
Shuttle driver 7 salaries reported	$20.37 per hour
Driver 2 salaries reported	$18.98 per hour
Parking attendant 1 salary reported	$15.25 per hour
Janitor 2 salaries reported	$18.63 per hour
Cashier 10 salaries reported	$18.76 per hour

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