sales representative

installer

retail sales associate

flooring installer

field training manager

Premier Home Pros

I was a former Inside Sales Rep for this company.  It's a call center job so I wasn't expecting much from it.  The job consists of calling sales leads to set up appointments for a sales rep to come out and give the customer an estimate on their bathroom projects.   Sounds easy but I was on second shift and all the good leads were called by the time you get in so for the first few hours you're calling leads that had been called on maybe 8 to 10 times already so with very little chance of success and if you get someone they either hang up on you or tell you to DNC them.   Then there's this tier system with the dialers that if you do well you get some of the new leads thrown in but it's stacked against you because of course you're never going to be able to get into it if the day shift gets most of them and you're not setting appointments because you have dead leads.  It's a Catch 22 situation.  Also you never have anyone sit down with you about your quality.  The most you get from that manager is a sheet once a week with your stats and very little information.  It wasn't helpful at all.  When I got let go I get a call from the Supervisor telling me vaguely that my numbers weren't where they needed to be and that was about it.  I mean I was making some bonus so it shows I can sell IF I GET SOMEONE ON THE PHONE.    I figured it would be a decent job if somehow they'd tell you how to crack the code on how to because management gives you little to no tools to get there.  

Generally, the leads and sales process are micro-managed. If you are a newbie in sales, you might get a good training out of the manipulative sales model. However, if you are seasoned pro, the company’s aggressive sales tactics might interfere your natural sales process. If you don’t sell the same day, the lead that you’ve seen and invested your gas, time, and labor into, belongs back to the company from the very next day. You are still obligated to turn in accurate photos and measurements without any compensation because the company gifted you with ‘opportunity’. Company still makes money from your visit, but you don’t. There is no ‘Tomorrow’ or on-going sales process in their model. Say bye, bye to referrals, repeat customers, 2nd & 3rd meetings. Hard to build pipeline to grow your customer base and residual income over time .

Business model is pretty much “Hit-and-Run” and never looking back. High turnover in all departments including management that results constant confusion & disconnection. Repeated deduction in comission with various reasons, intentional or not, killed my motivation to stay at the end. I generally made 1/3 of what I was supposed to make based on my numbers during my service with this company.

Premier is an awesome place to work if you’re motivated, coachable, and not afraid of hard work. The culture is genuinely fun, competitive, and supportive. You’re surrounded by people who want to win, get better, and push themselves, which makes a huge difference day to day.

The income potential is very real. This is a performance-based environment, and if you put in the effort, learn the process, and execute, you can earn very well. Leadership invests heavily in training, development, and coaching, so you’re constantly improving your skills—not just selling, but communication, discipline, and confidence.

That said, this is not an easy or laid-back job. The hours can be long, expectations are high, and standards are enforced. You’re held accountable. But that’s also what makes it rewarding. If you want comfort and minimum effort, this isn’t it. If you want growth, challenge, and the chance to build something meaningful while making strong income, Premier delivers.

Overall, a great company for people who want to work hard, grow fast, and be part of a winning team.

I worked as a subcontractor for this company and unfortunately had a very negative experience.

I was sent to a job site that was about 3 hours away and completed all the work exactly as instructed by the company. However, there was an issue with the shower base provided — the client requested the drain to be on the left side, but the company supplied a center drain base.

I followed the company’s instructions and completed the installation as requested. The client was not happy with the drain position, even though this was not my decision. The company spoke with the client and decided to proceed with the job anyway.

After the work was completed, the client refused to pay the company due to the incorrect installation based on their contract. As a result, the company also refused to pay me for my labor.

I fulfilled my responsibilities and completed the job as directed, so not being paid for my work is unacceptable. Subcontractors should be aware of this risk before working with this company.

This company is so unprofessional, unorganized, and very shady. I’ve been here since the beginning & recently got let go for no reason at all after killing myself for months. ,there was no notice, no heads up , no warnings, nothing just a phone call from a random person that I’ve never even heard of  stating I’m no longer employed with the company out of the blue on a random Wednesday afternoon 25 minutes after my shift was over.  Upper management doesn’t  communicate with you unless your upper management. If they have something to tell you they will have someone else do it. When you give them everything you have it goes unnoticed. No one acknowledges your work ethic. Only get called out for a mistake. You don’t get proper training to do your job as well, and if you do it’s very minimal. Please don’t waist your time here I promise it will save you the hard ache in the future. 

What is the best part of working at the company?
Most of the Team I led in Atlanta

What is the most stressful part about working at the company?
They are company centric, Good ole boy mentality and are not supportive. 

What is the work environment and culture like at the company?
Fake culture. They are all about the money and do not support the growth of anything but their growth. This may sound like a rant from a disgruntled former employee. It isn't that. It is the true observation from a seasoned senior leader that has witnessed it first hand. I have led thousands in the past and never would I lead the way they do

What is a typical day like for you at the company?
Monitor metrics, coach and train Sales professionals and increase bottom line sales

PHP is such an amazing company to work for. Every day is fast-paced, fun, and genuinely engaging! 

No two days are the same, and there’s always an opportunity to learn and grow. I’m incredibly grateful for my team; the support, collaboration, and positive energy make even the busiest days enjoyable. 

The culture is motivating and welcoming, and the company truly invests in its employees by providing opportunities to grow and advance within the organization. While the work can be challenging at times, it’s also extremely rewarding. The best part is feeling trusted, supported, and excited to show up every day. 

The recruiting process could be better aligned with the positive team culture and support found after joining the company.

Promises are made but not kept.  The management is only looking out for themselves.  If you raise an issue with HR it gets back to the management and the retaliation begins.  The manager did not understand what my role was in the company and dictated my every move, often times counter to my job expectations.  after expressing my concerns I was let go 3 weeks later for the exact same thing I was concerned about.  

What is the best part of working at the company?
Nothing was good about working there the more I did the more they took advantage I carried the company on my shoulders while I watch them rip customers off and other employees and like they did to me 

What is the most stressful part about working at the company?
Everything they lie to your face I have the text and receipts to prove it 

What is the work environment and culture like at the company?
It was never good I did everything I could to make the best of it 

What is a typical day like for you at the company?
I carry the company all day and worked 12-16 hours a day for 8 hours pay   The company ripped me off when I quit they kept my last check and didn’t reimburse me for my miles and tolls

Fast-growing company, terrible, aggressive sales practices. I frequently had angry customers cussing me out because the project manager wouldn’t answer their calls anymore when there was a problem, even when it was clearly the company’s fault. No cooperation between departments and no support from management to ensure the team has what it needs to succeed. They would gladly put you to work with zero knowledge of the company, materials or practices. No transparency. Many other companies carry the exact same “proprietary” product and sell it much cheaper. This company does not value its hard-working employees. The owners frequently scream and use obscenities at under-performing employees in front of coworkers.

Top Job Titles	Average Salary
Sales representative 566 salaries reported	$224,305 per year
Installer 496 salaries reported	$200,000 per year
Retail sales associate 191 salaries reported	$225,000 per year
Flooring installer 115 salaries reported	$10,000 per month
Field training manager 103 salaries reported	$71,723 per year

Working at Premier Home Pros: Company Overview and Reviews

Premier Home Pros

Premier Home Pros Ratings

Popular jobs at Premier Home Pros

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected