janitor

custodian

area manager

head custodian

floor technician

Prestige Maintenance USA

During my time at Prestige Maintenance USA, I appreciate the initial career opportunity extended to me. However, my experience with the company was marred by significant challenges that warrant consideration for improvement.

The organizational structure within the company was lacking, resulting in a notable absence of work-life balance and a somewhat disorganized work environment. Despite being in a salaried position, the treatment and benefits were reminiscent of an hourly worker, particularly for roles below the executive level.

Rigid policies, notably concerning vacation days and PTO, restricted flexibility, and the prevalence of long working hours became the norm, often extending beyond standard leaving times. Communication breakdowns were frequent, characterized by last-minute calls and disorganized task assignments that appeared impromptu.

The absence of clear instruction and a tendency for my supervisor to nitpick contributed to a stressful work environment. In addition, inconsistencies in policy adherence and a lack of response to HR complaints amplified the toxicity within the workplace. The expectation for extended work hours from employees, coupled with a noticeable difference in leadership standards, further fueled dissatisfaction.

In summary, while my time at Prestige Maintenance USA initially offered career growth, it was overshadowed by a lack of structure, poor work-life balance, and a toxic HR environment. I provide this feedback with the hope that it contributes to positive changes within the company.

A typical day at work for prestige maintenance is full of surprises and uncompleted job assignments from the previous shift, The lack of concern for qualified candidates makes for a less than desirable end result. The reason for attracting unskilled candidates in my opinion is a poor vetting process. No employee training, low compensation. Little to No raises or resources, No PTO, No holiday pay, No over time, No bonuses, and No benefits! The hardest part of the job for me would be making sure that the contracted obligations were met on a day to day basis with little to no help or support from upper management or corporate. My position as maintenance mangier/ shift supervisor is to over see and execute all fields of contracted job assignment. Starting off I had four employees. And now due to corporate budget cuts I'm down to one part time employee. This is my story of just one of prestige maintenance's contract nightmares.

Every day is different with times: 7 a.m.- 1 p.m., 7 a.m. - 2 p.m. and 8 a.m. - 2:30 p.m. But I always go on Mondays, Wednesday's, Friday's, and Sundays to vacuum, wipe down, scrub, and dust mop the store . I learned to operate some machines and how to clean certain areas in the store. I got along with a few employees at KOHL'S for the most part. But the hardest parts of the job other than the cleaning, the early mornings, and interacting with people are the management, the lack of communication, and the schedule they made for me. The most enjoyable parts of the job are the pay, most of the cleaning, and the fact that I get off on the times I'm scheduled to take off. 

Work-life balance
Work-life balance at Prestige Maintenance USA is terrible.  They will lie and manipulate you to their benefit. Do not give this company the time of day.

Pay & benefits
My pay and benefits at Prestige Maintenance USA are not worth putting up with lying and manipulation. Head hirring manager is a real loser who lets a woman control him.

Job security and advancement
In terms of job security at Prestige Maintenance USA, I think there is no job security. They can't keep anyone because of the lying and manipulation.

Management
In general, managers at Prestige Maintenance USA are a joke. Not one of them can or will be honest with you. They just tell you what they want to hear. The management is a complete joke and not worth your time.

Culture
Collaboration with my colleagues at Prestige Maintenance USA is a joke. You cannot work with people who lie and manipulate their workers to get their way

Overall
My experience working at Prestige Maintenance USA was a joke. Not worth my time and would have been better not taking the job. The company has the rating it does because it does not deal with its own denial

I was hired on as a full time employee to be a temporary Store Lead in duluth, mn with a verbal promise to become Area Manager once we acquired a permanent Store Lead. The company acquired one, but the Regional Manager (they didnt have a single Area Manager nor Area Supervisor hired for the area, so the Regional Manager is the only one I could deal with) kept me as a second Store Lead (which is against company policy) for nearly a month and a half. The new Store Lead was never trained, argued when you showed him what he was doing wrong, and constantly blamed me for work performance issues and "team player" issues to the Regional Manager on a daily basis. The Regional Manager avoided my phone calls and texts for weeks while contacting everyone else within minutes, only to contact me over a month later to fire me for performance issues that I never committed in the first place and that there were "many complaints" but never went into detail about what the other complaints were even though I asked. If you're not desperate for work, don't even TRY to get hired on. The company motto is not even remotely accurate anymore and hasn't been for a long time.

Rachel Sanchez in my opinion, is probably a great leader but has no idea how poorly her management team treats employees.

Under immediate management, be prepared for NO communication so you're on your own.  And communication is ONLY by email as they discourage direct contact with employees.

There are NO corrective measures or warnings for employees if mistakes are made... other than termination.

They do NOT deliver on promises made!

They have NO idea about what they're doing but instead depend on outside contractors to bring in professionalism or take their best guess.

Do NOT attempt to inform them about current laws when there are violations, you'll pay the price on that one (those that have certifications/licenses beware!!!!!!).

Beware of taking positions you assume are normal, you'll usually end up as a sub-contractor working for another sub-contractor to the actual client... they like to keep that a secret until after you're committed.

They'll tell you proceed in one direction, and then require another direction when you least expect it.  They'll want people to take charge, and then micromanage anyway.

The job involves janitor work, cleaning at a Target store for 5 hours. You will see human waste products in places that they shouldn't be and lose faith in humankind.They expect a lot of work out of you here within those 5 hours. If you're unlucky like me, you'll end up with a nitpicky Target supervisor who hates you and is always complaining about you to the district manager on a daily basis. I feel like I am walking on egg shells on a daily basis and it is miserable. You get very little appreciation or pay for the work that you do. No pay stubs provided so you can't see if your earnings are accurate or not. The paychecks are not substantial enough to survive on, especially if you have a family. The only thing that keeps me there for now is that the work location is close to my home and my area supervisor. He's awesome and enjoyable to work for and with but is rarely ever there because he's constantly having to fill in for employee shortage. I wouldn't recommend this place as a place to work.

Normally the key areas of an organization work together to provide services to the customers and staff, in this case I feel Prestige falls short. Too many phone meetings that at times run too long when Area Managers should be addressing the needs of the customers and staff. Area Managers are on call seven days a week, you are constantly checking you phone for messages. Janitorial staff in many cases are on site six to seven days a week. The bottom line it's all about the mismanagement customer relations, you sense a fear of not agreeing with customer relations. The leadership shows no concern about the local staff or Area Managers. What HR states as policy, has no relationship to what customer relations demands or what upper service management can do. It is shown that customer relation's runs the operation. To restate, the Area Managers don't get any real down time. You may be physically off on the weekends but you are in fact, on call. This is my thoughts on this company.

I should have known from the moment I pulled into the parking lot of the dealership to meet with my suppose it manager for this job that this company did not have their stuff together. The first day I met the person that hired me from the moment we shook hands I started working. After that day I was by myself to finish up all the duties. I was also told that I will have further training that I never got. A lot of promises were made to me that were not kept. And after working there for 2 weeks I was not able to get in contact with my manager at all. I didn't have another number to get in contact with anyone else from Prestige maintenance. So after giving this lady that I met in the parking lot my personal information and dealing with her for about 2 weeks I no longer had any further communication with her. All this just seems a little sketchy to me being a professional company. I rather work for someone that is a little more together and organized.

I worked for this company  in 2013 in December it was ok. Until I realized they wasn't paying me all my $ and didn't  try to give it back and I ending up getting hurt. And they didn't want to cooperate when it happened.  Then they claimed I quit. So in 2015  I came back to the same job, because  they had different management, but came to realize  it was no difference.  I stayed for a year and started missing days,but I notified the manager even though he never any answered. I wasn't  there for a week I told him that And still no response  then I worked two  days before  another  person i worked with told me that he said they didn't  need me no nore. He claimed he call the store but didn't  and called me,so I was glad. Because  I don't  want to work for a company that's not together and you can't  get in touch with a manager when needed. That's  kind of crazy ,so I won't  get another job from Craigslist again.

Top Job Titles	Average Salary
Janitor 69 salaries reported	$14.98 per hour
Custodian 13 salaries reported	$12.85 per hour
Area manager 12 salaries reported	$46,208 per year
Head custodian 15 salaries reported	$37,167 per year
Floor technician 3 salaries reported	$14.33 per hour

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