merchandising specialist

order picker

warehouse associate

inside sales representative

truck driver

PrimeSource Building Products

Let me start by issuing this statement, this is my feeeling only, and does not express the feelings of any otheremployees working here today as I am aware. I made the biggest mistake of my life moving to this company from a job I held that was being moved to California, but I had at least a year left prior to losing my postiion, which is still in Texas today. Within a month of beginning my career with PrimeSource, the lady that was training me, who had 19 years with the company, became so negative with the company changes going on in Finance, she walked out and quit her job. This left me, being trained by my new boss, who had 3 months under her belt and was still trying to learn her position and the operating system. One lady in the department accepted a position in another department, under Finance, and was leaving, which left a new person taking her postion, this person had one month more time on her position than i did. The gentleman that worked there, the last one that had knowledge of the department became so disillusioned with his job as he as denied a position change which he was persuing in his education. he just so happened to pass his CPA exam and began his search, which company management did assist him with a recommendation for a position with another company, he accepted it and got the job and turned in his notice, this left no one with expperience in my deportment. All was learned with trial and error and one IT person that was knew the system, but failed to tell us all of the failures of the system, which we found out later by GL errors posted. It was  nightmare. It turned out the prior group knew the errors and were making manual adjustments to over themup, which we jnoew nothging about so when they left, the adjustments stopped. They ended up firing my manager within one year of her beginning, an assistant Controller was so stressed out with her bosses that she left, in tears, they replaced the CFO, and left the Controller in place to bring in a "Contractor" to help us. This person was the biggest detriment to the department, had no personal communication skills, made bodily gestures to show her disapproval with us and verbally told us how badly this department was handled and we knew nothing, a new hire in the department, who at least came from another department and knew the system and myself, who recently hit one year with this company. We were way in over our head, and completely stressed out not knowing how to properly research accounting functions needed in the position. There previously had been 3 persons, experience persons, in this area of the department, and now two new persons. The prior regime wasnot able to keep up and wereover worked and stressed already, and they knew what they were doing, the two new oersins how made up this deprtment were now tasked with closing the prior years and keeping up the current year at the same time, while still attending meetings and working with it to finally get the system fixes in place that should have been there 2 years prior. I ended up losing over 30 pounds in 6 weeks due to stress and was pushed so hard that I finally broke and left this company with no position to go to, the first time in my life to perform such a careless thing in my life right now, but my health seemed more important then my financial being. I thought I was in the twilight zone here and this just never stopped, The stress has now been replaced by finding a new job but is less stress than going to work there everyday. I can only say I hope the company allows the CEO, who is a great man and can do this now that the finance department is under the magnifying glass, the time and effort to make thecompany a great place to work again. I have tio admit that in my 40 years of employment, I have finally had "a nightmare situation" that I have only read about in the past and couldn't believe that a company in todays world could really operate like this. No names mentioned to protect the innocent, but I hope the employees there, that work so hard to keep this compny going, are finally noticed and are given a better opportunity than what I wtnessed being there for my short stay, to be allowed to go to work, make a difference, and go home and feel good about themselves and their accomplishments. This is my opinion, and my opinion only, Please treat it as such and form your wn opinion.

This place used to be an amazing place to work. We worked many hours which was tough, but made a good income. This past year, your not even allowed to work 38 hours without the manager getting in trouble. I busted my butt, learned every position in the warehouse and loved my job. Then I have a family emergency, have to go out on FMLA. While gone, my job was handed out to someone with less than a year of experience. When I returned, I never received my responsibilities back and was laid off 2 months later. After almost 8 years of busting my butt every day, proving myself, and learning so much that I could fill in and run the warehouse while manager was out, I get laid off . Not just upper management, but the company as a whole has zero loyalty to anyone but themselves. It's an extremely unfulfilling, stressful, exhausting, and depressing work environment. The only positive was the warehouse manager and a few of the longer lasting employees I worked with. Noone is happy, but the veteran employees feel a sense of commitment to the manager, so they won't leave for a better work/life balance or rewarding career. HR is non existent, except for Managment. There is no space for climbing the latter. Upper management cares more about coming in late and leaving early, than valuing loyal employees. The work is exhausting, your there till it's done. Never know what job you will do, changes constantly. Absolutely no incentives to work hard, just favoritism, 2 faced management, and alot of dictatorship. This place is no longer worth the money you earn, when at the end of the day, you hate the thought of waking up and doing it all again. Don't believe their lies. They will say anything, promise anything to get what they want, and then turn their backs on you the second you're no longer needed. Keep looking. 

Leadership is terrible, its like they all went to a class on leadership and misunderstood what good leaders do - because they do the opposite. I watched leaders purposely try to embarrass managers in front of their teams. My director gave me instructions, then sat by silently while his boss tore me a new one because he didn't like the instructions I was given. Leadership refuses to admit when they are wrong or made a mistake (everyone is occasionally wrong or makes a mistake here and there). They will lie, gaslight or refuse to have the conversation when this happens. New initiatives are poorly thought out, planned or socialized by leadership; then those that have to execute these initiatives take the blame when they fail. Other than the ERP the technology is outdated. You are given substandard tools to do they job they ask you to do, then are beaten up when you don't get A+ results. They love layoffs, you can count on at least two rounds of layoffs a year. Don't disagree with leadership about anything, or you'll find yourself on the layoff list. Severely understaffed, 12 hour days are the norm. Leadership is verbally abusive, they don't care about developing their teams, they just want to beat you up. Constantly given responsibility for new reports that only seem to exist for the sake of creating the report.
Everyone I interacted with below director level was unhappy, most were miserable. Employees send constant nasty passive aggressive emails to each other. Not one person will actually pick up the phone a call each other to work out issues.
You are judged on KPIs that don't accurately measure results, and the reports that they use to pull performance results are wrong. I could pull the numbers from multiple sources - each would give a different result; leadership was aware of this issue.
Health insurance sucks - high out of pocket costs.

Poor management, favoritism, and lack of communication. Although you get quite a lot of PTO, you have to work until the job is finished while the managers and sales reps go home after 8 hours, meanwhile you’ll be stuck there for any amount of time. I’ve had to work for 14 hours before. The managers will give you a direction one moment, then completely do the opposite the next. Not to mention the glaring favoritism, if you’re not one of their favorites, they will treat you poorly no matter what you do. Absolutely no room for promotion, and extra responsibilities will be met without higher pay. Management also doesn’t apply disciplinary actions upon themselves, the floor supervisor will show up late constantly or just not show up to work at all but will point you for being a few minutes late. They will work you like a dog but complain the amount of work doesn’t meet their expectations while they sit in their office for most of the day, they won’t tolerate you being on your phone while they check Facebook on theirs, they expect you to follow proper PPE procedures yet ignore them themselves, and will teach you the bare minimum of how to perform your job. I learned how to do my tasks from other employees instead of being given proper direction from the supervisor who was suppose to train me. What’s worse is the general supervisor will gather the entire crew almost monthly to cuss all of the employees out and target specific individuals for their performance in front of everyone just to embarrass and humiliate them. DO NOT work for these people, they are terrible. I have no idea how they’re still in business. 

I don't think there is such a thing as a typical day at PrimeSource. Everyday brings new challenges that have to be met head on. That being said, much of a "normal" day for my position is spent trying to find solutions to the challenges that are provided to the local branch on a daily basis. Not only am I the purchasing agent, but I also wear several other hats at the local branch including: Accounts Payable, Administrative Assistant, Sales, and Operations. My coworkers tend to come to me to help them take care of issues regardless of their nature because I am a go getter and make sure things get done correctly. The hardest part of the job is prioritizing the workload. On the toughest of tough days, I may have up to eight people from my company trying to reach out to me with issues; on top of eight people from our vendors trying to reach me all at the same time. With all the challenges and issues that are provided to me on a daily basis, the most enjoayble and satisfying part of my job is the feeling of accomplishment at the end of the day when I can look back and see all the challenges I overcame that day, and the issues that I took care of to make our customers happy.

While the interview process went well and I was hired very quickly, my experience with this company was extremely disappointing. In hindsight, the rushed onboarding and lack of structure were early warning signs.
There is a clear lack of consistency in how policies are enforced. Certain employees are allowed to leave the workplace during shifts for personal reasons, while others are disciplined or terminated for much smaller issues. This favoritism creates an unfair and unprofessional work environment.
Management is disorganized, and communication is unreliable. I also experienced dishonesty from management and found it difficult to trust coworkers due to misinformation and lack of accountability. Additionally, the workplace culture felt exclusionary and unwelcoming, and I observed behavior that raised serious concerns about professionalism and discrimination.
Overall, this was a humiliating and stressful experience. I would not recommend this company to anyone seeking a fair, organized, and respectful work environment.

My experience working for this company is biased because I was terminated. There are some great people in the building and I highly respect most of them. 

This company is split into two main groups: people focused on PrimeSource products and people focused on squeezing short-term profits to impress the Senior Leadership Team. Not surprisingly, those two groups are frequently pulling in opposite directions. This company is owned by a private equity company, Platinum, and has to report earnings updates regularly. There is large amount of importance on reporting only positive numbers. If the company is in a poor reporting position and has to create a special buy to lower some cost of goods for a monthly update, then it will overstock inventory. If the company is in a strong reporting position then it will drastically reduce inventory, cancel purchases to suppliers, and tell 

However, there are some VP level employees who do not believe in managing people and developing skills that will benefit profitability long-term.

A typical day starts out with a daily safety meeting with all the managers, and employees about safety issues or any concerns that may need to be addressed and getting ready to start your day on a cherry picker to pick orders off of pick tickets and can be very physical for most of the day and expectations are very high and leaves very little room for error so you have to pay close attention to every item and or number. Management could use some improvement because they don’t seem to care about the workers and will work you to death and don't seem to know what’s going on half the time so they need to improve on communication and what expectations should be met and they have a very strict points system so make sure you have good attendance. Coworkers were very professional and friendly but can change moods like most of us can in the workplace I suppose it’s a place that pays good but job security is very shaky.

I was responsible for the maintenance of products and product locations within specified retail locations.
I traveled between store locations daily and was expected to complete a minimum of 2 stores per day.
I had 18 - 20 stores and spent most of the time refilling cross locations with merchandise.  I then would down stock product from the overstock shelves to fill in low inventory on the sales shelves. I participated in maintaining plan-O-grams for product shelf locations.
I came in to the job with prior experience in inventory control and management.  I did learn a lot about how to use proprietary software to log my daily work.
My supervisors were very supportive and the overall attitude of the company was that they were all there to help us, which they did!


A typical day is calling for stock checks on the radio to try and locate the items to complete the orders you are picking. An outdated scanning system that doesn't even allow a quantity entry is your required tool to complete the orders. No true WMS but they will ride you until the cows come home about efficiency. Non located items commonly appear on your pick tickets and multiple items aren't put in the system properly so they don't scan, but you will scan them pointlessly until you remember which ones they are. You won't be able to locate a fourth of what you need to finish your orders, have fun. Every day seems like managements first day.

Top Job Titles	Average Salary
Merchandising specialist 92 salaries reported	$17.80 per hour
Order picker 6 salaries reported	$18.54 per hour
Warehouse associate 44 salaries reported	$19.94 per hour
Inside sales representative 21 salaries reported	$47,738 per year
Truck driver 97 salaries reported	$31.55 per hour

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