community manager

maintenance technician

pool technician

senior maintenance person

leasing agent

Princeton Property Management

The good:
The training is great, very thorough. They really cover all of their bases and try to make sure you know absolutely everything- and you will be held accountable for knowing absolutely everything, so keep all those fantastic materials, take great notes, and refer to them often. 

There are some really fantastic people here that really care about you. They will always be there for you, they will answer the phone when you call, they will be sincere and caring, and will not make you feel stupid for asking questions or needing help or support. 

The bad: 
Property management is not for everyone. Local property management companies like Princeton are VERY different from national ones. The pay structure is drastically lower. If you don't have a thick skin, this is not the company for you. If you don't have a strong ability to make decisions on your own with no supervision and support, this is not the place for you. If you just want a free place to live while you skate through life, this is not the place for you. Trust me, they WILL notice if you are not doing your job, and every single tiny piece of your job, including the pieces they neglected to tell you to do. 

Everyone here is overworked. It is not you, or just a few people. Because of this, it can be VERY difficult to get help when you need it, and to get the right help. If you do not get the help you need, and you make a mistake, you are on your own (this is why you must keep and use your fantastic training materials.) 

Unfortunately, things will always come up that you have never experienced before or been trained to deal with, at times when there is no one to help you, and when you do not know what to do, or how to respond to obtain the most favorable outcome for the company, you will suffer the consequences at the cost of your job and livelihood, or worse, your career and home. It's unfortunate that there is a "blame and punish" mentality that is used rather than an educational, "let's learn from this" one. 

The ugly:
There are some good, kind people here. Few, but some. The reason there are so few is because they don't tend to stick around. The mean-spirited ones seem to thrive here. Sometimes they are nice to you, sometimes not. Sometimes helpful, sometimes not. I know they are busy, but I'm not convinced that's a good reason to be untruthful. I see a bit too much dishonesty here. I'm OK with someone disliking my looks or my personality, but I'm not OK with the same person telling me "wow you are so nice" then telling others "she really sucks!" 

For example: if you are going to send out a email letting your entire team know your least favorite former co-worker sucks, maybe try sending it only to the people you know you can trust not to pass the information along to the person you are gossiping about. Better yet, why gossip at all? Especially about someone you don't even work with anymore? What's the point?

My advice to You, the prospective employee, and Princeton- take the high road and practice honesty and kindness. 

If you harbor hatred in your heart, happiness will dock elsewhere.

A great company to work for to get your foot in the door but lack training and proper wages and benefits fitting the positions.  Staff is put on site with minimal training and expected to pick up the rest on site. this creates large turnover and potential for huge mistakes. Minimal warnings are provided for mistakes, no written warnings are provided, and no formal warnings are provided prior to job losses. Defending your side is not provided for job losses.  Numerous documents will tell you what to do, but you must take the time to read the multifamily housing documents. If you are the type to teach yourself and dig into everything, this is a great job.  Remember that the customer is always right will help you with this company as they prefer no confrontation.  A typical day can start out with scheduling vendors, marketing, resident retention, inspections, collections, accounting, banking and at any time can turn from a simple day to extreme with a leak or issue on property.  Extreme attention to detail will help as this is a job of diversity and multi tasking is a must.  Online courses will help, but trying to get to the courses in a typical work day is difficult.  Training changes all the time, but onsite staff is not notified of new procedures that new hires receive.  Onsite staff is notified of some policy change in a weekly email and you must implement and retain the knowledge.  Bonus programs are not much compared to other management companies in the same industry and they have promised to revamp numerous times to include maintenance getting bonuses.  It is a fun and exciting job with each day providing something new and you are always learning.  The key is to retain what you learn quickly and with just reading material to teach you. The job can be high stress as you need to change gears quickly but still remember what you were doing prior.  You are dealing with peoples homes and this can create stress in itself if issues happen.  Learn to read people and listing is the key to helping them find or get what they want.

Being a part of the Princeton team has shown me how to perfect my time management and enjoy my self created work space.  Each day I have the privilege to work in my on-site office which I have organized and decorated to welcome residents and prospects. I've been given the freedom to create my schedule and pushed to make positive changes for my property.  I've learned about budgeting, more resident retention ideas and concepts and improving Net Operating Income. The group of people I have had the pleasure to see when I visit our corporate office and the committee members I work with are always professional, pleasant, and fun. Its awesome to be a part of a company that is growing so quickly. I have been lucky to be a part of such a great local corporation.
The hardest part of the job is learning each of my residents different personalities to ensure I am providing them with what they believe is the best possible service. In that same token, the most enjoyable part of my job is learning each of my residents hot buttons and finding new ways to serve them and making them feel as valuable as they are to our community.

Started off great and I learned alot...including Yardi Voyager. Some of the co-workers are great, while others are using petty cash as a temporary loan and others having intimate relationships with tenants/co-workers. Corporate should worry about those employees, not the ones who have their property 100% full and are now making the owner and themselves money!! Hardest part about the job was not being able to work with tenants when income was scarce. Princeton has no problem throwing people out into the streets...including their employees with only 4 days to move out. Wow, the thanks one gets for improving their property! I enjoyed the residents here and we had trust in one another. Many are extremely upset and want to contact the owner directly. Unfortunately do you really think corporate will give out his information or care that the tenants are upset about their manager being terminated for a petty reason? NO.... All they care about are the $$$ signs. Hope the property owners see them for what they really are and take their properties to a corporation with a good reputation and a higher score than "F" with the Better Business Bureau.

A typical work day at a rehab property starts at 8:00 am with contractors needing entry, or having questions and last minute changes to schedules. It is not uncommon to engage in four to seven distinct and separate activities per hour. A person learns a great deal about coordinating construction activity and allowing for the unforeseen and changes to procedures and schedules. Construction companies employ a variety of persons that range in scope from professional to temporary workers and it is necessary to relate to people from all different backgrounds and experience.

The culture of Princeton is very professional, but like all companies there are individuals who are new to their positions, who are growing and learning. The hardest part of the job is effectively communicating to others the complexities of day-to-day operations without being excessively time consuming. Clear concise communications are essential. 

I really enjoy the customer interaction side of the business and find that it acts to relieve the pressures of a fast paced business. Overall, the professionalism and work culture are very good!

You will be busy busy busy every day with tasks like showing apartments, data entry, calling vendors, working with staff.  the good thing about Princeton is they offer a lot of training.  The bad is the cheapness of employee benefits, a corporate culture which values corporate employees, not on site staff, and being expected to be on call 24/7.
Princeton only offers raises at 2-3%, so it is very hard to raise your wages unless you move to another property.  Plus, there are NO salary surveys, so even if you've been working there for years, someone else will come in making more than you do, even with no experience, and doing less work or having less apartments than you do.
They change their rules and procedures whenever it suits them and corporate expects perfection from management, even if they do not stick by the same standards.
Princeton expects unwavering loyalty from their employees, but has NO loyalty to their employees.  Buyer Beware!

This position was offered to me as an opportunity to make changes at a challenging property.  In my first month I was asked to evict the 12 most problematic apartments in an effort to increase safety, repair neglected apartment units, and increase property value.  In the time that I was at this property I was successful in working with local police to enroll Woodland Park in a program designed to allow police more access to the property in order to increase resident safety.  With my supervision my team was able to greatly improve quality of life for existing and incoming residents by making upgrades to the units, improving the cleanliness and aesthetic of landscaping and providing a friendly, caring, and helpful point of contact for residents.

Huge property management company that offers extensive on-going training in every area of management, Oregon Laws, best practices, and all aspects of management & current and changing laws that pertain to multifamily residential communities.
I am continually learning new and better ways to advertise, diffuse difficult situations between management and tenant to tenant disputes, learning new minor maintenance tips, and am often asked to cover other properties for illness, vacations, etc.

Overall this company is a good place to work. You never have a day which was the old thing as the day before. Residents are the best part of working in Multi-Family business. I watch babies who came to the property go to grade school and even make it to high school before the family moved on.   

I was excited to get job with this company, the training I got was extensive and very helpful, but much after that the company doesn't believe in supporting its employees not even if their safety is being threatened.
Plus you never got to have your own life outside of the property because were on-call 24/7 and weren't allowed to be 20 miles away from your property unless had prior approval from your boss, including your days off. There was also no additional compensation for being on-call 24/7.
I am happy to be going to work for another property management company that believes in supporting their employees and looking out for their well beings.

Top Job Titles	Average Salary
Community manager 56 salaries reported	$27.21 per hour
Maintenance technician 38 salaries reported	$28.24 per hour
Pool technician 26 salaries reported	$18.00 per hour
Senior maintenance person 22 salaries reported	$28.09 per hour
Leasing agent 10 salaries reported	$22.30 per hour

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