human resources business partner

emergency medical technician

paramedic

medical biller

operations manager

Priority Ambulance

A TYPICAL DAY AT WORK: Pretty straightforward: Arrive at your scheduled time, take calls, assign units, and dispatch calls, leave.

WHAT I LEARNED: I hate to say it, but I understand why the so-called "shelf life" of an EMT is only 3 years, why the pay is so low compared to other jobs in the medical field, and why EMS isn't as respected as other professions.

MANAGEMENT: Displays nepotism and adheres to the Peter Principle. There is no discipline or accountability at this company. You will not be recognized here for any of your hard work and there is no room for advancement. HR is practically non-existent, and from personal experience, they will not assist in handling of critical employee issues. The health insurance is wickedly expensive and subpar to most hospital plans, there is no employer-matched 401k or 403b, there is no sick time or PTO, and they don't officially train you, you are just expected to work.

WORKPLACE CULTURE: Your typical private ambulance company; EMS crews understaffed 98% of the time, accepting more calls than we have the ability to run, EMS crews show up whenever they want and leave whenever they want, ambulances are hardly mechanically sound, EMS crews never check their ambulances off to state regulations (causing crews to call out of service for supplies after every call, or not having the supplies needed to provide care), crews either take up to 1.5 hours to respond to IFT calls, or even flat out refuse to run them, crews are often crude and mean when speaking about patients and their families, the ambulance base is filthy and cluttered, some employees don't bathe regularly, the supervisors are blatantly incompetent. I could continue, but that's the gist of it.

THE HARDEST PART OF THE JOB: The job itself is easy. Dealing with the crews' work ethic, or lack thereof, is incredibly challenging, not in a good way. This makes for such a chaotic work environment. It really makes it difficult to come to work every day.

THE MOST ENJOYABLE PART OF THE JOB: Practically unlimited overtime, flexibility with time off.

Medics and EMTs are run for 24 hours straight with little to no downtime. Non emergent transfers all night long. Supervisors and management are both horrible. There’s no communication whatsoever. They’ll tell you to do something on Monday and change it on Tuesday and then write you up on Wed for doing it Monday’s way but you didn’t work on Tuesday so how should you know?? Office staff is a nightmare. Dispatch plays favorites and won’t send friends on calls. Everybody is having affairs and backstabbing everyone. The gossiping is off the chart and those in charge are the worst ones. There are a few good people there and I feel sorry for them because they’re worked to the bone. Pay and benefits are bad and trucks often run with expired items or without. They have people call out daily and don’t have enough trucks available for calls. This place is a joke and I feel bad for the good people of Lauderdale County. 

911 over loaded with calls due to not enough trucks to cover the large area. HR does not stand behind their employees. When they do an investigation they do not actually talk to the employee that is involved. The owner would have a meeting to see what people want to see change once about every 5 years and never did anything to improve the employees environment. The wages are not the same company wide causing animosity and discontent amongst the employees. 

This company is more interested in the numbers and becoming the top 10 fastest growing company rather than strengthening its foundation and improving on what they already have. Employees are not a priority for them. 

I’ve been seeing an AD for a job opening on Facebook, I thought I’d leave a review to hopefully prevent someone from making the same mistakes I did a couple years back with this company. Overall, this company gets 2 stars at BEST. The reasoning for 2 stars is strictly based on job security. If you’re a medic, you won’t be fired. With that being said, mgmt is the worst I have dealt with in my 10+ years in EMS. The pay is above average for the area, but not worth it. Resources are stretched thin, and you often go without the tools to do your job. Turnover is probably 70%. Benefits are a slap in the face. It’s not even close to being a family atmosphere. Take my advice and look further, there are plenty other services in the area.

This has been the worse job I’ve ever had in my entire life. Management is terrible, they have zero trust in any of their employees. They have cameras covering every single area in the building. They watch every single thing you do and micromanage you so bad. Always late to calls. Everytime we go to a facility the pickup time from the packet was hours before our arrival time. They don’t care about you, only care about the money. Think hard before you get a job here. Seriously! 

What is the best part of working at the company?
Coworkers are great
Middle management are helpful 

What is the most stressful part about working at the company?
Long long hours
Lack of training and communication 
You barely learn from the six week classes

What is the work environment and culture like at the company?
Stressful… need more minorities to work there..

What is a typical day like for you at the company?
Typical work days… good and bad days..

What is the best part of working at the company?
Co workers and the flexibility. 

What is the most stressful part about working at the company?
Leadership, lack of communication, and lack of safety for staff. 

What is the work environment and culture like at the company?
Selfish, a bit lazy and very complacent. 

What is a typical day like for you at the company?
Multiple out of town transfers and occasional 911 calls

Don’t waste your time in Florence location. Click back stabbing women that lie and make things up. Beware of admin asst. ridiculous! Almost as ridiculous as supervisors. Operations manager does nothing but surround himself with bipolar women and let’s asst do work and clearly does not have a clue. Horrible environment! Go to Bessemer station to work! You will hate Florence people and the back stabbing!

Absolutely awful service to work for. While most of your coworkers are amazing people, management set a very low standard and somehow managed to fall below their own standards. Supervisors push calls on other crews, supplies are a rare commodity, equipment is subpar at best. For the workload you’re underpaid, the insurance cost a small fortune and is barely worth having.

OK place to work. no advancement opportunity's. toxic work environment. everyone is burnt out  while management is no help. They will take anyone that is a warm butt in a seat while giving false hope on advancement.  They keep people who should have been fired due to safety issues  and run off the decent employes.    Lack of training before throwing people on a truck.

Top Job Titles	Average Salary
Human resources business partner 5 salaries reported	$75,000 per year
Emergency medical technician 4 salaries reported	$15.88 per hour
Paramedic 1 salary reported	$69,850 per year
Medical biller 2 salaries reported	$18.00 per hour
Operations manager 1 salary reported	$34.50 per hour

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