assembler

order picker

machine operator

customer service representative

kitchen designer

ProCraft Cabinetry

A typical day of work is clocking in at 7:30 A.M. and start processing orders for customers around the county. The processes are repetitive and you will learn to enter data, track orders and deal with customer complaints. A short break is offered at 9:00 for ten minute and 3:00 but few people have the time to take it for sake of getting the work done. Lunches last one hour. The end of the day is supposed to be 4:30.

The business management ranges from organized and helpful to absolutely thoughtless depending of the level of management you are speaking of. When mid-upper management within the department is concerned, productivity and atmosphere are good. But, once the ownership starts making decisions and overstepping management to accomplish the latest idea of the day, everything get confusing.

The hardest part of the job is ridicule by management outside of the department. Hearing that "everyone in Customer service is an idiot" and nothing but order-takers spoken publicly is demoralizing.

The most enjoyable part of the job is being able to work with others to assist customers.

This warehouse is a joke, the turn around is ridiculous because of the way things are done. It's constant chaos and disorder, the people "in charge" are as ignorant as they come regardless of them bragging about doing it for 30+ years. They have no idea how to run a warehouse or a management team. Constantly talking down and cussing out employees, throwing fits like 5 year old chikdren when they get mad for doing something wrong when they never even trained them do to the job they gave them. It's a constant set up for failure at this place. Stay far away from here.  The pay for the job role they gracefully hand out doesn't come close to what it should be for the amount of work they want.

What is the best part of working at the company?
Everything the people there are great 😊 I miss and truly miss working there with them 

What is the most stressful part about working at the company?
Well I can and when I say I can truly be honest it wasn’t an stressful situation or moment I have had there I mean all most every assignment that was thrown at me I handled it I own my own weight 

What is the work environment and culture like at the company?
It was fair I can say I’m an peoples person so I adapt quickly and easily 

What is a typical day like for you at the company?
Normal routine normal stuff that I knew I had coming my way things I knew what to expect regularly basis

When I came to this company, it was clear that the management and organizational style to date was very poor. The overall employee attitude was about as low as I have ever seen. Since 2019, there has been a general shake-up from the top down. I am confident, that with the new Sales manager and partner, Procraft has the potential to grow steadily. One of the key employees has been promoted into management, which was long over-due and in personally knowing these people, I believe that the company is moving forward. As a former employee, I am now a dealer for them. This is because of my confidence in the staff.

I have gain a lot of experience from ProCraft Cabinetry, not only about accounting but also management, human resource, insurance and so on. Coworkers are friendly and willing to help each other. I also enjoy different culture dimensions from workplace. Employees can always share their opinions to managers and figure out a better way for developing companies. Under this working atmosphere, I'm really motivated to learn more and more knowledge and skills. Keep challenging myself and get improvement for the company.

The State of TN eventually investigated and charged this company for withholding wages to its employees among other unrelated breaches. The time I worked there, I was being backstabbed by one of the employees and Mgmt looked the other way. The floor mgr conveniently hired her roommate to come in and ‘spy’ on the other Designers, and the Owners were literally slave drivers who scrutinized every minute you worked.

Worked in their D.C. for a short time.  Was hired as a cabinet assembler but each morning I was usually  pulled to do a different job.  Worked unloading/loading trucks, deliveries and general labor.  Communication w/ mgmt. was difficult and inconsistent due to language barrier. Lower level managers are in a tough position due to poor "fire drill" upper management decision making. Loved the work I was hired to do when I was able to do it, but that rarely happened.

The company is still growing and thriving. The environment  is very productive, and the managers are interactive. If there is something that you dont understand, they will work with you individually. The environment is very friendly, and gives you a sense of being apart of a family.

When I was there the people around me were good.  Even the customers are good, they'll tell you more then you need to know.  The problem starts from the top.  The job is stressful, and at times the company is more stressful.

Not valued as a professional by superiors, absolutely no opportunity for career advancement.

No benefits, no vacation days, no sick leave, no PTO -- nothing. Management is non-existent, manager does not know how to communicate with or assist subordinates.

Top Job Titles	Average Salary
Assembler 3 salaries reported	$18.14 per hour
Order picker 1 salary reported	$17.36 per hour
Machine operator 18 salaries reported	$20.14 per hour
Customer service representative 12 salaries reported	$18.83 per hour
Kitchen designer 4 salaries reported	$39,625 per year

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