order picker

packer

forklift operator

route driver

delivery driver

ProLogistix

What is the best part of working at the company?
I had the great opportunity to meet really good friends.

What is the most stressful part about working at the company?
Computer Repair at UPS facility – Location (2200 Outer Loop Building 1 – Louisville, KY) – 1st and 2nd Shift. Avoid this position! Do not take this position as a temporary employee, especially the laptop repair technician role at 2200 Outer Loop, Building 1, under the floor manager at UPS.

Abusive System: The manager enforces unrealistic metrics, forcing employees to maintain high repair rates even when parts are unavailable and tools are insufficient. To make matters worse, if a repair requires replacing three components, it only counts as one repair credit — justified by management as necessary for client billing. They are fully aware this is exploitative but continue the practice regardless.

Employee Feedback: Feedback for temporary workers is virtually nonexistent — and when given, it is negative and intimidating. Example: "You're only at 60%? Is there a problem?"

No Value for Temps: Management treats temporary employees as disposable. Layoff threats are constant, and you are made to feel worthless — as directly expressed by one of the supervisors. Any sign of nonconformity is grounds for immediate termination. Dismissed without proper justification says everything about this organization.

Contradictory Policies: Management demands an 80%+ repair rate while consistently failing to deliver parts on time, provide adequate tools, or maintain a fair scoring system. The repair point system favors the client over the worker — replacing a screw scores higher than replacing an LCD. Asking questions is penalized as a sign of incompetence, despite peer collaboration being the most effective resource on the floor. They claim to need more staff in the Tech Room, yet temps are let go for any reason.

No Leadership: There is no real leadership — only poorly communicated orders delivered with hostility. Management does not know how to approach people professionally without being rude or aggressive.

No Growth: Most UPS employees have been in the same role for 30+ years. New talent is neither encouraged nor retained. Management prefers to hold on to the old guard rather than develop incoming talent.

Toxic Environment: Due to poor client management, all pressure is pushed directly onto the repair technicians. The manager and supervisors maintain a culture of fear with little to no support for their teams or subordinates.

Ergonomic Negligence: Consider yourself lucky that you at least work seated — though even that comes with problems. The chairs provided are among the cheapest on the market, not designed for 8-hour shifts, and lack proper lumbar support. Workbenches are set at a standard height with no individual adjustments. Back pain is a commonly reported issue, and basic ergonomic guidelines for this type of work are simply not followed.

Favoritism: Repair technicians are assigned units brought in by their team leader. While bringing units directly from the warehouse is prohibited, those with closer relationships to leadership are allowed to cherry-pick easier units — boosting their metrics unfairly. Temps who attempt the same are questioned and penalized.

Problem Solving vs. Assembly Line Mentality: The manager fails to understand that repair technicians are problem solvers, not assembly line workers. Not every unit has the same issue, and some repairs genuinely require more time. Rather than acknowledging this, he assumes that experience alone should make every repair faster — leading to an unfair evaluation of technicians' work.

Facility Negligence: The heating system broke down in the middle of winter and was not repaired until spring. Not a single electric heater was provided by management to help employees cope with the extreme cold. Employees had to bring their own. This level of negligence speaks for itself.


What is the work environment and culture like at the company?
On this location, the 2200 Outer Loop building 1 UPS facility.

The work environment is toxic and fear-driven. Management maintains constant pressure on repair technicians by enforcing unrealistic metrics without providing the necessary tools or parts to meet them. Feedback is rare and almost always negative. Temporary employees are treated as disposable, with layoff threats used as a control mechanism. There is no sense of team culture — only a top-down dynamic where orders are poorly communicated and professionalism is absent. Favoritism is openly practiced, and those who question the system are penalized. The facility itself reflects the same negligence — ergonomic standards are ignored and basic comfort needs, such as heating in winter, go unaddressed for months.

What is a typical day like for you at the company?
You arrive, get settled at your workstation, then head to the warehouse to collect laptops for diagnostics — a process that takes roughly two hours. Once diagnostics are done, you move into repairs for the remainder of the shift. You get one lunch break and two short breaks throughout the day. Straightforward routine, but the pressure to meet metrics starts the moment you sit down.

I worked out of the ProLogistix office at address 1340 Post & Paddock, Suite 400. Grand Prairie, TX 75050. The company sent me out to a warehouse job that paid minimum wage in Grand Prairie. The company had just been busted by ICE and had lost all of their illegal workers and were being forced to hire Americans. When I arrived there had been too many people sent out and the Warehouse could not put us all to work and sent the rest of us home only taking their regulars. Everyone was from Prologistix and after speaking to several others, I was told Prologistix has a habit of sending out more people than the company needs just in case all don't show. Only problem with this is we lose out in gas when we can't work.

The supervisor at the site told us that we were to be given either two or four hours in a come out fee. She said that was the agreement the company had with prologistix. When I left I called Prologistix and inquired about this fee and the office manager there became angry and demanded to know "who told me" about the fee. She then claimed ignorance.

I had to call the corporate office who immediately told me yes I would recieve the fee. After the VP from the corporate office added the hours to my pay a few days later the office manager from Prologistix called me yet again and asked me how many hours did I work. I said none because I had been sent home. She took the money right back off my check. I found out on payday. I had to call and demand my money be put back on my check.

Evidently, they are keeping these hours when people are being sent home. That is why they are sending so many people. They get paid anyway and the folks don't know, because they don't tell them, about this come out fee. 

LAST, I tried to put this on Google plus reviews but the Grand Prairie Prologistix office simply deleted their Google plus profile. That's what they do when they get a bad review. Bring down the profile. Also, most of these glowing reviews are fake. Statistics consistently show that dissatisfied employees file far more reviews than satisfied so when I see the reviews on this site I know most are fake that paint a glowing picture of the company.

What is the best part of working at the company?
There's nothing I went down to the office you put a note on the door that you moved right around the corner. Call the 1-800 number and it's just a mess try to get another position with this agency and I'm getting a call anonymously from agents that you know I don't know if they're out of the Denver office or whatever they don't identify themselves all the time and they'll send you a text message sometimes they'll identify themselves sometimes they won't. You know temp agencies used to be good too really depend on getting a job but now y'all are terrible now. I don't blame the brother that works there at all I don't know what's going on but please don't waste people's time coming down there for nothing and then you're calling and not really getting back to them about a position you only have positions that want to work you over the weekends no Monday through Friday typical Warehouse work. If you're really desperate and need a job I would advise you to go there but if you're not please don't waste your time

What is the most stressful part about working at the company?
Everything trying to see if they have any positions available they're doing this half partly online and half  you going into the office I have more training than just Warehouse I can also do customer service I can do administrative work I just don't want to do those type of things the most stressful like I said it's just to get a position and making sure that you're doing the best that you got at the places that they may put you at for the client.

What is the work environment and culture like at the company?
They seem nice at the office but other than that not rude or anything in that nature. But the job market sucks now it's not as good as it once was even last year it's terrible.  it's not you guys fault. I just wished you guys cared a little bit more about getting people a position the people that are securing these accounts

What is a typical day like for you at the company?
Just do not waste people's time if you do not really have good jobs to place people in that have the experience and can come in and do what needs to be done. I'm an experienced person I can do many things not just you know working in the warehouse.

Do NOT apply for this company if your looking to need a job right away with good pay and benifits. At my previous job I was there 4 years & NEVER called in, worked all the OT I possibly could, don't do drugs & have perfect transportation, was willing to travel anywhere I had to & work any hours even swing shift if needed...didn't have 1 mark against them doing me the way they did...told them I needed a good job with Christmas coming up and my 32 year old husband being disabled...did everything they wanted, drove to Dallas location almost 1 hr away a few times with only my husbands SSI income for gas and was even early for appointments, went through orientation & even safety course at DC location, was told I would start this Friday only to get a call Wednesday with them telling me position was no longer availiable!! Who does that to a famity like mine!! Didn't give them 1 reason, kept in contact with management every step of the way & even got my debit card my check would be deposited on every Friday!! I went & spent lots of money getting jackets with no hoods, lunch box & clear bags to use for security purposes like they said, ON MY HUSBANDS SSI/DISABILITY, even changed my sleep schedule to better prepare for over night position, taking time and money from what could have been spent on my children...went ABOVE & BEYOND to be told position wasn't availiable anymore...was so excited & loved the environment i was going to wotk for, beyond heart broke & would NEVER do anyone the way they have done me!! Now beyond stressed about Christmas due to choosing Prologistics over Amazon, UPS & FED EX....DO NOT APPLY FOR THIS PLACE!! Worst form of MANAGEMENT I have EVER scene in all my life...meeting with attorney after holiday to see if I can get reimbursement for having to use husband SSI income for what they wanted me to get for job, time & suffering!!! Beyond upset!!!

I am leaving this review as an applicant, not as an employee.

My experience with ProLogistix was extremely frustrating due to problems with their application platform and lack of coordination between customer support and the local office.

I spent nearly two hours trying to complete the online application, but the system repeatedly failed to allow me to finish the process. I contacted customer support multiple times and received different instructions from different representatives. Each time I had to explain the situation again, and no one provided a real solution.

I was then instructed to come in for what was described as an interview. After taking the time to travel to the location, I was informed that I could not proceed because the application had not been completed correctly. The problem was that the system itself had prevented me from completing it.

What was even more concerning is that I was not the only person affected. Several applicants were turned away for the same reason. People invest time, transportation costs, and effort to attend these appointments, only to discover that unresolved technical issues prevent them from moving forward.

If there is a known problem with the application platform, it should be fixed immediately or removed until it functions properly. Applicants should not be scheduled for interviews when the system is unable to process applications correctly.

ProLogistix needs to improve its technology, communication, and applicant support process. Job seekers deserve a clear, functional, and professional hiring experience.

They lied about what kind of jobs that they have on their website, the recruiters DO NOT answer their phones, if you try to call them it seems like they avoid you and make up lies like “They’re in a meeting” I really don’t understand what meeting starts at 8:15am and lasts the entire day. 

If you want a different job with them good luck because you’re basically stuck at the one job you sign up for. They lie about overtime to get people to sign on. Literally every single time they said they would call back if they were “busy” you NEVER heard from them unless you called them. This place is single handedly the worst staffing company i’ve ever been to. 
They put you on the do not use list if you request to end an assignment. I beg you if you need a temp job this place IS NOT the place to go to!! They won’t give you the job you signed up for, whatever job is in the most demand they will assign you to that job. I would literally ask everyday for about 3 days about the job I originally signed up for they would give me the run around and say they would call me tomorrow about said job and would NEVER call! The jobs that they do have do not sanitize anything or couldn’t even care about COVID (UPS).

Like I said this staffing solution company is more like a staffing problem. I wouldn’t recommend coming here even if this was the last staffing company open. Purely garbage. 0/5 stars please do not waste your time with this company! This is for the Louisville, Kentucky branch. All of those recruiters are gossipy middle aged mean girls who have nothing better to do with their lives but give people who desperately need a job a hard time doing that!

There is no typical day in the life of staffing management. I spearheaded a $3 Million (day labor) account. This was a 24 hour 5+ days a week service. My budget called for a manager and leads on each shift, and an admin on day shift. Months prior to my resignation, I was the only manager without an admin. I would arrive at work between the hours of 6am - 8am(depending on the workload of the previous day) and leave between the hours of 3pm - 5pm(depending on the workload for the next day). I would log in at 9:50pm and call my night lead to ensure that all of our numbers have been met. If not, the I would calls employees to see why they were not at work on time, or try to call in available employees to take there place. I was always on call 24 hours a day. It was similar to the life of a firefighter. No matter the nature of the call/situation, you had to always be available and ready to put out a fire no matter how big or how small. The staffing range of employees on any given day could range from 0 employees - 150 employees overnight. Imagine, if the client had any issue with any of my employees ( production, attitude, attendance, dress code, etc.) I would receive a phone call no matter the time or day. The vision that the company has is a great vision for a standard on-site operation. This company is not equipped to handle a day by day operation.

I was given a Mastercard and told that they handled my paycheck, not ProLogistix and that I needed to setup direct deposit myself.  So, I went home, got on the computer and did so.  I was informed that it would take 10 business days for my money to be deposited into my bank account.  5 days later I was sent another Mastercard with my name on it and told that I would need to delete the first one and activate this one, which took another 10 business days from that point for direct deposit to become active.  After two weeks my paychecks started going into my bank account, but the first two checks that I made were still on that Mastercard.  I was told that I would need to do something different to get that money deposited and that would happen in another 10 business days.  After that 10 business days, I was told that I needed to call the Mastercard people and choose some options to make that money go into my bank account.  I have done so, and now my Mastercard is at a $0.00 balance, but I'm told it will take 2-3 business days for that money to show up in my bank account.  What a bunch of crooks!  I will never work for this staffing agency again.

I happened to work at Ryder on Commodity Ln., It was One of the worst experiences I have ever had. They just toss you from one position to another when you don't know how to do something. It's like being thrown in a swimming pool and you can't swim. You either doggy paddle your way out or you drown. Its embarrassing, most of the Permanents are napoly ...people from Tibet slash Indian people. They are hard workers but like to make fun of new people aa well as people outside their race. You can tell they are talking about workers and up to no good...sorta like running or pushing people to feel uncomfortable or quit...The last sttawbwas this blonde idiot who is constantly coming over to the hiring trailer....In had serious car issues arise and she proceeded to tell at me on the phone about how being serious about your job was prority and made me feel terrible. I'm an adult not a kid ...I have no control over the car breaking down. I got another car but I wasn't going to return to this lousy place to work....No Thank You.....You feel like you are in another country at Ryder....It's a joke and they do a lot of unsanitary things with new tooth brushes...yucko

I don't know about the rest of the locations, but i can tell you the Bolingbrook branch is very unprofessional. they only have 1 person there out of several who works. I went to that office (20 minutes early ) for my scheduled interview. That didn't matter because i sat there for 2 hours waiting!  Then the interviewer couldnt had been less interested in all the warehouse experience i had because the position was only for forklift driver and the prologistix rep knew i wasn't a driver when she had me come in! While i sat there waiting the reps ignores over half their calls to finish their personal conversations . temps who got them to answer were talked about poorly when they hung up. one idiot rep left my ssn card face up on her desk while she gossiped down the hall for 30 minutes . i went and got it. When she finally retuned to her desk she didn't even realize it was missing! I think that when you are at an office for an interview you shouldn't feel like you are on a hidden camera show! I'm glad i didn't get that job i dont want to work for unprofessional people who don't answer their phones or have no respect for peoples privacy like displaying and abandoning ssn cards on their desk!

Top Job Titles	Average Salary
Order picker 128 salaries reported	$24.69 per hour
Packer 5 salaries reported	$11.61 per hour
Forklift operator 34 salaries reported	$16.90 per hour
Route driver 28 salaries reported	$39.50 per hour
Delivery driver 20 salaries reported	$28.25 per hour

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