emergency medical technician

registered nurse - critical care

paramedic

emt-basic

customer service coordinator

ProTransport-1

It is a good place to get your feet wet and gain some basic experience as an EMT.  Protransport-1 is a primarily inter- and intra-facility company.  That primarily targets hospitals for contracts.  

You start off at 11.50/hr, but once you get off probation you are making over 12.  As an EMT you get call bonuses, so the more calls you run the more you make.  You can make more as an FTO, rig chief, Business Development EMT, etc.

Much of the downside is an unappreciative management.  They never have your back and will often blame you for the problems.  They will try to blame you, even if it is their fault.  They have lackluster training.  They will not teach you county protocols, it is all on you.  They look after their bottom line first, then employees second.  They have tell you that they are a "stepping stone" company and don't do anything to retain good field crew members.  They still use manual gurneys, instead of power assisted gurneys, which causes a lot of wear and tear on your body.  Especially, when they have you run 6 - 10 calls a day in some areas.

The union provides no protection for field employees on probation.  They are not very helpful and don't communicate with union members.

I came into this company really excited and saw myself there for long term employment however it very quickly becomes obvious that,  at least in my department (AR) the management team couldnt care less about you as a person .. you are just another worker bee in the turnstyle of employee turnover.. God help you if you need to be out for any sort of reason because they expect you to basically live there .. very heartless for the most part and extremely condescending when you approach them about anything. Be prepared to get virtually no training then thrown right into the job while being constantly told every little thing is wrong for this "very important position "
.. if it's so important  (& it truly is) how about some seriou training before you are expected to just do it.. if it wasn't for my coworkers teaching me things I would have just been swallowed up by this place ... I know for a family that other ambulance billing companies have extensive training so when their employees are sent to the floor to work they are prepared and confident and do accurate work. All this place cares about is your daily numbers...
 Clearly quantity over quality which is sad and will come back to hurt them in the long run.

The job itself is very straightforward. Our EMTs, Paramedics, etc. help transport patients (usually non-emergent) from point A to point B when they can't use a taxi for whatever reason. The crews fill out paperwork and get certain documentation from facilities to help us bill Medicaid, Medicare or Private Insurance. That's the point where things break down. Hospitals are finicky at times about signing documentation or giving us what we need. The crew-members aren't fully trained so they don't always know what we need. Our managers have unrealistic expectations about how much we can get done in a shift. I don't even take my 2 fifteen-minute breaks because I'm so focused on trying to keep us caught up. We have several different programs all trying to communicate with each other and when 1 fails the impact is tremendous. Upper-management doesn't know how bad communication is between the various departments. My position is stuck right in the middle of everything and we get blamed for a lot of the problems.

The scheduling department are a group of caddy liars. They will manipulate you off the schedule just cuz they can. The rigs are in good shape but the will give you tin foil space blankets to keep Grandma warm. Be prepared to have company policy change before your eyes. They run 8 hour shifts so it will control your life.

This company has installed 'Drive-Cam" cameras inside thier rigs to absolve them of any liability if there is an accident. Most employees have been there little time for good reason.

Consider this cut throat company to be the Wal-Mart of ambulance providers. They underbid all the small companies and thier greed reflects that. I can remember dispatch ORDERING us to abandon our A&Ox1 patient at a dermatologists to try to get us to squeeze in another call.

Even the owners will lie directly to your face. I heard they just went union so you might have some protection from the Empire. Its tough to find jobs in this economy and EMTs are a dime a dozen. If you work here keep your head low and never trust a supervisor. They fired the ones that would help you at all.

Good Luck.

I worked here for over 2 years and the "managers" if thats what u can call them at my station i worked at were absolutely unqualified, lazy, egotistical jerks. They tried to use intimidation to boss around their employees and would not help or back anyone of them up in situations where the employee needed help. They had no previous management experience prior to being a manager or supervisor here and it showed tremendously. The pay was bad from the start but then we got a union involved and finally got a raise. The only perk to the pay was the call commission and extra pay for transporting an long distance call. The only reason i am giving it low ratings is that i am basing  it upon my experience only at the station i worked at. I cant say the same for the other stations so i cant speak for them. And for privacy reasons i will not be saying what station i worked at.

My time with PT-1 was very short due to PT-1 not even able to provide the basic fundamentals needs for their new emt. They also did not honor the schedule that they promised me when I was hired, and this was actually the main reason why I went with PT-1. 

I was hired to go to SF station but due to their shortage of FTO they made me go to Sacramento to do my training. I was supposed to be with 1 FTO throughout field training but was passed around to 3 different FTO’s. FTO were good and helpful and the overall experience was good. However, at the end of my field training this company cannot even provide me my ID badge to access my station and no uniforms were provided (they promised 3 polos, 2 pants, and belt), except for 1 shirt that was given to me during my 4 days new hire orientation.

Bottomline, I was there for 1 month and none of the things that was supposed to be given to me was given. Even the basic things like uniforms and id badge.

This review is strictly for the CCT division. The EMTs here are wonderful, hard working, eager to learn. I generally think moral is high at least in the CCT division. Some equipment and ambulances are old but they are slowly working on getting newer equipment. There is a lot of autonomy in this job which is what I prefer. 
All the CCT RNs are really wonderful to work with and will do their best to help you in any way. It is an inclusive environment. Being able to pick your own schedule is a major factor as to why I'm here because I get to work one week on and a week off. There is a lot of flexibility in scheduling. 
Benefits are not amazing. I'd like to see more in benefits in the future such as higher match in 401k, more vacation time, etc. Overall as a RN here I am pretty satisfied. There is a lot of downtime to work on other things, it is a chill environment with pretty kind people. 

A typical day at work always stated with a rig check out to make sure everything is clean and working. Once checked out we could go about our business until a call came in. The number of calls on a given day varied from 0-8 calls. Then the day would be finished with potential station duties and a end of shift rig check out. 

I learned a lot about health care systems and how they operate. 

Co-workers were great. One of the best parts of the job.

The hardest part of the job was seeing completely debilitated patients with very low to zero quality of life.

The Most enjoyable part of the job was patient contact and the feeling of helping someone in need and trying your best to brighten their day, even just a little.

I have been an RN with ProTransport-1 Ambulance for about a year now. In that year, I have watched the company grow and have seen a continual investment in the employees and equipment. I feel management listens well, fights for us to get better equipment, (we have recently received all new IV pumps, some new ambulances, and are soon to be receiving new gurneys as well) and is available at all hours for questions or concerns. I have worked for 4 other ambulance companies in the past 3 years, and this one is one of my absolute favorites to work for. If you’re interested in a position as a Critical Care Transport Nurse, I highly recommend working for ProTransport. There are multiple shifts and multiple stations throughout Northern California, and you can work at any of them. 

I have been a CCT-RN at Protransport-1 for just over 1 year now and it has been a life changing experience. We have an amazing and supportive manager who puts us first. No more micromanaging and administration staring over your shoulder for every aspect of your career. Great schedule flexibility. You are trusted with near complete autonomy to perform as a experienced and professional nurse. If you have concerns or questions there is always someone to call and get whatever support you need. My family and friends have all mentioned at some point in time how much happier I am now since the burden of in hospital nursing has been taken off my shoulders.

Top Job Titles	Average Salary
Emergency medical technician 12 salaries reported	$24.50 per hour
Registered nurse - critical care 10 salaries reported	$65.38 per hour
Paramedic 8 salaries reported	$39.13 per hour
Emt-basic 7 salaries reported	$21.56 per hour
Customer service coordinator 5 salaries reported	$26.50 per hour

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