cost accountant

consulting manager

client services associate

Procom

Did a contract job for a large bank which Procom was the agency in the middle.It was a push for me to take the position and that when it was accepted out came all there paperwork. Which they don't accept Digital Signatures so all documents have to be printed out and signed, than scanned so they can be emailed off to them. Position was hourly plus expenses. Procom holds back two weeks worth of pay and there in no rush to pay your expenses.Three weeks into the job and they finally came up with one expense check, which I was running almost $300 a week in expenses. After that didn't get another expense check until after my contract was and then they were paying those one week at a time. Month after my contract and I am still waiting for all my money. Stay Away from this company, no one seems to know what the other person is doing within the company and all they do is blame the company your doing the contract for or blame it on there parent company that is located in Canada. Finished my contract and told Procom to never call me again

Typical day at work, go pick a seat to sit at, log on to the computer I was assigned that day. Wait before I start calls, because when my shift started (4:00pm shift). We would play a game before we started work. After the game was over put my head set on and begin receiving calls. I learned sales are harder than what people understand. I learned that you have to be self-motivated if you wanted to succeed in that area. Management was okay it could have been better. Same goes for co-workers, it could have been better. Hardest part about the job was trying to get people who did not want to donate this year to donate. Most enjoyable part was talking to the people over the phone and showing them that I understand that their situations may have changed this year and they would not be able to donate but it was okay, because they helped plenty of times before.

Phone customer service is not a glamorous job and it takes a certain type of person to do it. i worked with an amazing group of people for almost 8 years. It was my job to not only take difficult calls and assist customers with concerns but also to sell different products on the phone. That was a challenge on most days. The best part of my job was i got to come up with creative and fun ways to keep the agents motivated. We played games, had silly competitions. Anything to keep the moral up as we did our 9 to 5 each day. The managers were all amazing and most started out on the phones just like everyone else did so they were very in tune as so what the day to day was like. They were always very supportive and had an open door policy that if you needed anything you just stop by and discuss it.  When they closed, a major employer was lost in our community.

I've consistently delivered exceptional performance in my role, receiving direct praise from the client I work for. Over time, I've taken on more responsibilities and climbed up in my position—yet Procom refuses to adjust my pay accordingly.

Each time they pretend to forget that I've asked for a pay raise. 

Despite clear acknowledgment of my contributions, there is no incentive or compensation for growth within my role. It's frustrating to work hard, exceed expectations, and still be paid the same as when I started. If you're looking for a company that values and rewards your progress, this is not the place.

Would not recommend for anyone seeking fair compensation for their dedication.

Working at Procom was a great experience for me I've learned a lot thanks to my Supervisors and managers. When I first started I wanted to give up because I honestly didn't know what I was doing, My supervisor made me hang in there and helped me every step of the way and I truly appreciate the confidence they had in me. I enjoyed going to work having great conversations with my co-workers, potluck, and pizza I will miss these good people and I'm grateful for the opportunity. 

The company was a good experience. Fun place to work and the bosses worked with the individual needs.And I really enjoyed the pizza parties :) Other than the inconsistency of work due to it being a new ground company at the facility, The unnecessary bellyaching of a few agents was annoying. how ever the experience gave me a thicker skin in order to deal with consumers who were really irate . In the long run it gave me a desire to continue in this field of work.

I worked for a company that outsourced me from a full time contract employee to a Procom employee/contractor. Procom was very hard to get a hold of most of the time and when I got let go Procom was no where to be found. In addition to this, they also misplayed me twice while I was employed. Which leads me to advise any employee of theres to triple check your pay stubs. Procom is not to be trusted. The employee who was 'represented' me was sub par and didn't even sound like he knew what he was doing.

It's good to start your carrier, nothing else. As soon as you'll find better job, you should switch immediately! You won't grow here. There's a lot of chaos caused by terrible management and somehow it's always technicians, who are blamed for this. There are some pros, most of co-worker's are great dudes, that will help you and I think that's the only thing that might let you stay for a little bit longer, but it you want to bring home juicy paycheck... it's not the place.

Did love the job until I lost my car and had to rely on the bus to get to work. Followed what was said about calling in to say I may be late. Management doesn't care about employs and has often told employee s need that an illness or death in their families doesn't matter to them. Often has refused doctor notes. Even went as far as to tell someone trying to come back in from disability leave that they were fired due to attendance when their doctor took them out of work and they had provided documentation.

The people that complain about the job are usually the ones that quit and have problems with other people when they should be worrying about doing they job in go home this job is a good job you need money or a new beginning in life this is the place to be it pays very well the supervisors are great and very supportive the new MGR is awesome and also very supportive there is always coffee sugar and creamer   for a decent pay and guarantee hours

Top Job Titles	Average Salary
Cost accountant 1 salary reported	$78,000 per year
Consulting manager 1 salary reported	$108,000 per year
Client services associate 1 salary reported	$50,000 per year

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