registered nurse

registered nurse - pediatrics

licensed practical nurse

registered nurse case manager

registered nurse - home health

Professional Case Management

Unfortunately this company continue to have practices regarding documentation and payroll that is in the Stone Age in comparison to other companies in 2021.

Nursing notes must be mailed in daily across the country but you will not be paid unless the notes at “received” by a certain date. Some have mailed in paperwork in time and may not be paid on paid day. In some cases mail has supposedly taken 2 whole weeks to arrive to Denver Colorado.

They have a local office in oak ridge that could be utilized for a paperwork center. Takes less than 3 days to receive mail in the same area of a state. Notes could be accounted for there so VITAL FIELD STAFF would be guaranteed payment for hours worked, then mailed to Denver.
Better yet, going digital like most companies now do (that make far less money than PCM does nationally) having a tablet for an employee to do digital paperwork would ensure every I was dotted and every T crossed no revision or waiting time for time sheets.

Along with not paying workers for time that the company KNOWS was worked (or the client would have been without care) the communication from Denver for payroll, scheduling, and Human Resources is severely lacking. One scheduler for all of TN patients and staff (hundreds) is not sufficient and that creates errors and miscommunication time after time. Staff schedules being incorrect and patients schedules being incorrect is a downside for this companies with an very simple solution, hire more people for that role.

The last con for this company is the pay. While comparable to or just slightly slightly better for this area in terms of private duty care, there is no way to earn more pay. Even if a staff has overall good attendance, very well liked by the patients they care for, or goes above and beyond, picks up open shifts, documents paperwork correctly, they will never get a raise. They only way to earn extra money is to work more or be lucky enough to get a bonus for a shift you pick up.

For now I’m making enough money for my bills (if my notes get accounted for on time) so I will continue work with this company. The pay is decent and the clients for Thai company are absolutely wonderful. That’s the biggest pro for working for PCM, which I guess you can’t really credit PCM for. These people are so appreciative for your help and care and that’s what I love the most.

I truly hope that some of these grievances I have listed (that are shared by hundred of other nurses in Tennessee) will be addressed in Denver. 

PCM you have amazing nurses that work for your company and we just want gratitude shown to us in the form of fair wages, wages paid ON TIME as we deserve, and sufficient communication from your offices.

-This place is the most UNORGANIZED place. High turn over in the management so you never know who is staffing you or who can CORRECT your paychecks.

-Paychecks are always messed up due to a prepaid envelope that is extremely cheap and slow.

-Management brushes things under the rug to keep a client! ($)

-Nurses are being forced to write out notes JUST FOR The Dept. of Labor reimbursement only.

-No PTO, sick time, vacations or benefits. You feel like your going to be fired for catching a cold!

-When your patient passes, THERE IS NO MORE JOB.(You sign a PRN contract in the very beginning.)

-Families will leave everything for the nurses to do including things that have nothing to do with nursing at all. Like, major cleaning and personal matters that nurses shouldn't be concerned with (ie: bank issues or attorney appointments)

-There is NO safety or protection for the nurses when they are in a potentially dangerous home whether it be physical, mental, verbal, or having accusations made constantly by a client. *****

-Case managers are drowning in paperwork and will NOT help you. You will be pacified by lies and nothing will be resolved. ***

- You will be kicked to the curb and they will find another new nurse INNOCENT NURSE to walk into a mess they didn't even realize.***

- There is nowhere the nurses can chart or write down behaviors. **

-You are a taxi and a servant to the clients.**

-No,I was not fired from here. All of us stay because the PAY is higher than our current state....Now  we are all praying that there isn't a lawsuit  later on that  we will be dragged into because the families will blame the nurses and PCM for everything because they so obviously want to sue someone for a pay day.

IF IT SOUNDS TOO GOOD TO BE TRUE, IT IS.
HERE'S THE TRUTH.

NOW RUN!
WE WORKED TO HARD FOR OUR LICENSE!***

Best culture I have experienced in healthcare. Management is there to encourage you and help you grow.  Very professional. Many there to reach out and lend you a hand if you get in a bind. Everyone is friendly and non judgemental. I want to say that management is supportive, but that would not be enough... ALL of the employees are team members and are supportive.  There's nothing shady about this place, we all do what is right.  There's not any scapegoating like I've experienced many other places, everyone takes responsibility and if the wrong move was made, assistance is provided to help you make the right one.  You are treated like you have value because PCM values you.  When you run into a situation where you are not sure what to do, your fellow team members including managers will help figure it out.  PCM also offers compensation and encourages growth for the benefit of  clients both old and new.  Growth also benefits team members, the company and society as a whole.   Last but not least, there is nothing better that helping these brave people who have disabilities do to their efforts to keep us all safe.  The stories they share of their lives and joys bring tears to your eyes and the excitement of their animated journey through life.  I look forward to each visit and for each time I can make their lives a little better.  This is not just a job that you are only there for an assessment and communication to all the medical professional, this is so much more than that.  There's so much more to say, like you set your own schedule, get paid travel time, the list goes on!

Unpredictable paydays. You have to MAIL in your time sheets. If an error occurs in the mail service or in payroll, you could get shorted on your check or not get paid at all. The case managers will not have your back normally. I was often put in homes with clients that were not safe. I often felt my personal safety was jeopardize. I would voice this to my CM and was met with something along the lines of “well if you can’t do the work then you need to look elsewhere”, meanwhile the case managers work in an office behind a desk in complete safety.  I think having a reasonable expectation of SAFTY for myself and my CLIENT is not too much to ask for. From criminal activity going on in the homes to client care needs not being met because the client required way more care than what one nurse could handle. I was NEVER given an assistant even with bariatric clients. It made me feel like the person I was responsible for was not getting complete care. Also having clients who are ambulatory with extreme dementia (I couldn’t go to the bathroom and trust the client wouldn’t take off down the street) and refuse care. You’re basically on your own and make sure you have good nursing malpractice insurance.  
Don’t get me wrong, there have been some amazing case managers but they typically do not last long in the company. 
Pay was above average for my area, and I could pretty much choose what days I work. If you get a good client, this job is a dream. But those clients are few and far between because PCM will put up with ANYTHING and will never dismiss a client from the company, no matter what lines they cross. 

I worked for this company for 4 years. The money was good when they actually paid you on time. I would constantly have issues with being compensated correctly, and when the issue was constantly brought to the person that handled payroll, it was always the Way that the DOL did billing why I could not get paid. I would constantly have to wait for two weeks to get compensated for hours that I previously worked. Then would not get paid the overtime that I was due. Now that’s that payroll, let’s talk about how the Case Managers would allow certain nurses to determine for all the other nurses if a nurse was allowed to administer anti anxiety medications, even though the nurse was not working on your shift. Nurses looking through the trash to find out if other nurses were changing the client as many times that was noted on the shift report, measuring juice and drinks to see if you have the amount of fluids that was noted or even counting medications other than narcotics to see if a nurse is administering medications. It was just ridiculous!!!!! I mean who counts 100’s of pills if you don’t have too. I left this complaint abruptly December 2018 because my pay was constantly incorrect and they were unwilling to correct it and basically told me OH WELL... Not to mention I had a Caucasian nurse curse me in front of a client, and reported it to HR and the CM and this company did nothing. Mind  you if I would have spit on her or cursed her back or even reacted to her, I would have been let go immediately!!!

Very progressive company. Opportunities to grow. The management" walks the talk". The company has grown into an international organization in the 7 years I have worked here. Treating their employees well is definitely part of the culture. There is a good mix of all ages and ethnic backgrounds. You are encouraged to pose ideas and new ways to do things. Balancing work life and home life is encouraged. The company sponsors activities during the day such as bocce ball tournaments and Trivia contests to name a few. Learning has taken a new direction in the past six months with the launch of PCM University. It is an easy , fun, way to learn new things. Your results are immediate. Work hours in my department are now more flexible with the advent of working form home. My team has become more cohesive during this timeframe with daily check in meetings, virtual happy hours, and inclusion in more company meetings. The one of the most enjoyable part of my job is the ability to help my co-workers be the best a their positions as they can be. The feedback I give and the assistance with new procedures makes certain that everyone in the group has the same understanding.  The other most enjoyable part of my job is helping the former workers by answering their questions when they call us and being about to call them quarterly to check in on their health. I know I am doing "work that is worth doing".

This company is taking in millions of dollars a year thanks to the department of labor (hence the higher paid wages), yet they offer no benefits, no PTO, nothing. They send out the same generic "thanks" email from time to time or a free calender around the holidays, but that's the most gratification you'll see from the company. The company could care less about its employees. We are all just a name on a paycheck to them. During the hiring process, you are filled with promises and lies. And when its all said and done, they will tell you they are a Per Diem company-that you're not guaranteed hours or a paycheck. The money is good if you can actually work to make it, but not worth the frustration in dealing with staffing. I never missed a single shift with my client. After his passing, I have now found myself pretty much jobless. Every shift I have volunteered to work has either gotten no response from the so called staffing coordinators or I'm told I can have the shift just to be told an hour later, oh no someone else already got that shift. I have been more than loyal to this company, but they have really proven how little I as an employee mean to them.

Worked for this company over a year as a nurse. If you do what they want they treat you ok if you don't they will punish you. If your on assignment for 13 weeks your supposed to get a break every 13 weeks I was at an assignment over 6 mos and was Neeever approved for time off. So I worked with no break except for my scheduled days off. Staffing is a joke they dont return calls or emails if there is an issue with your schedule and good luck getting a schedule. I was given a set schedule only to get notified by email it was changed and when I tried to call and email to discuss this... HA! Guess what no reply at all! And case managers are power hungry bullies! HR is non existent because they don't give a care how your treated. Abusuve situation, unsafe environment ( severe)  on more than one case and this was reported but not a single thing done about it! 
This company only cares about the money they make not their employees! I personally know other nurses that have had same or worse things happen! If you say something or complain about anything it will backfire on you... taken off a case, sent home, talked to rudely, hours cut....!!! Save yourself the trouble and work for a company that cares about the employee not just making the all mighty dollar!!

The only hours they seem to have are an hour away from me. I moved back to the city and then immediately started having the opposite problem. Now all the hours are back close to where I used to live. They keep cancelling shifts. How do they expect a person to be able to earn a living, pay bills, keep the lights on, buy groceries or even out gas in my car to get to the next assignment whenever it actually happens. They offered a sign on binus but it requires a certain amount of hours and then they don't give the hours needed to get the bonus. Have to wait half a calendar year to be eligible for benefits and I bet by then I won't have had enough hours to be eligible. They used to have a good reputation but I'm not seeing any reason why. I've worked there since June and only had a regular schedule maybe 2 of the months since I started. Unacceptable. I am being forced to find another employer because of this. Too many places are desperate for nurses not to be getting hours. This is ridiculous.

Most nurses in this company are not  well trained  nurses..do not understand respiratory disease and management of.. the company does not provide for relevant education related to patient type.
Employer cares nothing about employee safety..many hazard areas bad home situations,nurses exposed to domestic violence, and some extreme hazardous living environments client live in...company will just replace you if you complain..this company allows patient exploitation rather than call Social Services for elderly abuse and neglect..you get removed from from the case if you say anything..most of these clients do NOT need 24 hour care...this is exploitation  of a government benefit  most of the clients that I saw stated to me that "they have to except the nurses or they won"t get their money", company needs to be looked at buy Attorney General for fraud and abuse..A TYPICAL DAY IS SITTING FOR 12 HOURS DOING BOGUS REDUNDANT ASSESSMENTS... and depending on who your related to depends on how much work you get..

Top Job Titles	Average Salary
Registered nurse 27 salaries reported	$40.32 per hour
Registered nurse - pediatrics 1 salary reported	$65.00 per hour
Licensed practical nurse 4 salaries reported	$28.88 per hour
Registered nurse case manager 21 salaries reported	$42.14 per hour
Registered nurse - home health 24 salaries reported	$37.83 per hour

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