manager

specialist

marketing specialist

director

customer advocate

Project Management Institute

So, this was a contract position, and I had been told that everyone who starts here, starts as a temp, but then they are made permanent. That was a straight-up LIE! I had a bad feeling when my recruiter told me I got the job; it was rather quick. I was told on a Friday, and hired on a Tuesday.

I felt like I was thrown right in the fire from day one. Our training group was presented with these huge binders of information, that we had to digest in less than two weeks! Now, this would have been great IF much of the training was relevant to my position as an Application Processor. Instead, it focused mainly on the Call Center aspect. The leader was great, but I think the group should have been divided into two groups: customer service, and data entry. They threw everyone together and expected us to understand all of this information the day we went out on our own. I loved the people in my training group! We had bonded on the first day, and stayed close once we started our jobs.

We had to clock-in and clock-out, every time we were to leave our desks, and those times included bathroom breaks. We were timed on how long it took us to handle an email, how long it took us to complete a task, etc. Our supervisors were nowhere to be found if we needed help. At least, I felt that way. She hid in her cubicle. When I was processing the applications, I wasn't even sure of what I was looking for. In fact, when I asked a team lead about what constitutes a good application, he said, "I can't tell you that. Use your own judgement." They didn't have a single idea of what they were doing, and one could tell. The training, as I had mentioned before, was very lopsided, and I was not able to catch on to the process. It wasn't explained in a way in which I could understand. I felt like I did not receive any support or encouragement, and at one point, I asked myself, "What am I doing here?" I felt like I was trapped in a prison.

I liked the free lunches, and the one seminar we attended. I did not get helpful feedback from my supervisor, and was just let go, without so much as a valid explanation. My recruiter felt terrible. And I was angry.

I learned nothing from working here, and my advice is if the initials, P, M, and I are mentioned, RUN--FAST!!! You will do yourself a favor! Just a terrible, disorganized place to work.

I education professional credential holders in seven different areas maintain their credential to stay active and help them obtain work in project management. 

Working alongside a team of 13 people, I assume multiple duties through the week. Wearing different hats all week creates a sense of versatility to assist all our stakeholders. 

I have learned how to distribute duties among team members and education those I work with product knowledge.

My team and co-workers in other areas are very flexible to alter their schedule to assist in needs for you and them.

The most challenging tasks that have been delivered to me is mentoring others in how to get the job done more efficient.

I like the laid back atmosphere that PMI has given me. Even with this culture, there is always some tasks to get done and on schedule. It provides me with more confidence that the job will be done and executed properly.



The PMI Chicagoland Chapter is a great place to connect, grow, and learn alongside a passionate community of project management professionals. Being part of the chapter means getting involved in exciting initiatives, working with experienced mentors, and expanding your network. Whether it’s through workshops, events, or volunteering opportunities, there are plenty of ways to build your skills and stay up-to-date with the latest trends in the field. The chapter also offers a supportive and welcoming environment where you can gain valuable leadership experience and make a real impact. Plus, it’s a chance to earn PDUs and keep your certifications current while contributing to meaningful projects. Overall, the PMI Chicagoland Chapter is a fantastic way to grow both personally and professionally while being part of a community that truly supports your journey.

A lot of change has occurred in the last two years, and it’s been for the better. Finally, there’s a clear strategy, priorities, and investments. The entire senior leadership team was replaced with seasoned executives who make decisive moves. Not everyone aligns with the changes, especially long-tenured individuals who had been doing very little for years. There is definitely change fatigue, but it was necessary and is saving PMI. At least in my department, we now feel heard and supported. The company is investing in its future, and the growth PMI is experiencing is not coincidental. Anyone working here can see the focus and positive transformation we are undergoing.

This company is going though a restructure and has serious issues.  They do not know how to manage their own projects and staff is overworked and short staffed. They fire at will with no reason. The IT department has nice employees yet no one seems to be able to fix all of the issues that arise.  The management is quick to tell you one thing yet then turn around and say they didn't say that the next.  Get everything in writing if you must work here and watch your back.  There are nice colleagues, just horrible mangers and management.

Leadership is excellent. The organization has changed fast in the last year, to the better. Opportunity to work on real advanced AI products. The new strategy is clear, resonates with the profession. Working at PMI is very fulfilling, you have a sense of purpose helping million of people getting a better career and being more successful.

What is the best part of working at the company?
Professional development opportunities 

What is the most stressful part about working at the company?
HR is there to protect management not to listen to or assist employees.

What is the work environment and culture like at the company?
It can be completely different depending what dept you’re in

What is a typical day like for you at the company?
The better the worker you are the more work you’re given where people who perform poorly are given less work.

What is the best part of working at the company?
Excellent organization for project management

What is the most stressful part about working at the company?
I have not worked directly for this company. I am a member.

What is the work environment and culture like at the company?
The culture is excellent to support project management professionals

What is a typical day like for you at the company?
I do not know as I have not worked for this company

Ever since the new CEO started, PMI has been "making money" but they are not honest about how this is... they accomplish this through layoffs and reorganizing, hiring cheaper talent in its stead. They do not value their full time employees nor the value they bring, nor are they interested in keeping you around after you make a certain amount in salary. Look out.

Not for Profit Company & Paycheck unless you're at Senior / Executive Management level. Coworkers and benefits are outstanding but Management is HORRIBLE!

Top Job Titles	Average Salary
Manager 3 salaries reported	$143,333 per year
Specialist 3 salaries reported	$87,333 per year
Marketing specialist 3 salaries reported	$100,000 per year
Director 3 salaries reported	$173,333 per year
Customer advocate 3 salaries reported	$65,000 per year

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